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Crown Cadillac

Watchung, NJ

4.7
294 Reviews

1584 Route 22

Watchung, NJ

07069

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294 Reviews of Crown Cadillac

March 25, 2025

Great buying experience, No pressure sales. Salesman very professional and friendly. Would buy there again. More

by Highrisematt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Jenkins
Mar 25, 2025 -

Crown Cadillac responded

We're delighted to hear about your positive experience with our team at Crown Cadillac! It's great that you felt no pressure and found the process professional and friendly. We look forward to assisting you again in the future!

March 02, 2025

I had an incredible experience at Crown Cadillac in Watchung. I visited three different Crown dealerships while searching for my new Cadillac Lyriq, and this one was by far the best. Kevin and the e More

by tom@tomcicc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bachorik
Mar 03, 2025 -

Crown Cadillac responded

We're delighted to hear that Kevin and the team at Crown Cadillac made your experience enjoyable and stress-free, Tom! It's fantastic to know you felt well-informed about your new Lyriq. Thank you for choosing us, enjoy every moment with your new car!

February 20, 2025

The service department is very accommodating in providing an appointment and does meticulous and precise work within our budget. More

by reneemilak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John OCarroll, Craig Sussner
Feb 20, 2025 -

Crown Cadillac responded

Renee, we're delighted to hear that our service department at Crown Cadillac met your expectations with meticulous work and budget-friendly options. Thank you for sharing your experience!

February 11, 2025

Excellent service and provided timely updates! They gave me a fast appointment and very friendly. More

by salruggiero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Carroll
Feb 11, 2025 -

Crown Cadillac responded

We are grateful for your positive feedback about Crown Cadillac. Thanks so much, Sal!

February 05, 2025

The service at Crown Cadillac is thorough and accommodating. The entire staff aims to please. More

by Nanjay18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ocaroll, Mauro Digiuseppe, Freddy Baez
Feb 05, 2025 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac! It was so kind of you to share your experience!

February 02, 2025

Crown Cadillac Freddy and Mauro have had my car for two months still no date that it will be done and they won’t give me a price last price they gave me was 8000 they tell me they would give me 10percent o More

by Jackiecress11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Feb 05, 2025 -

Crown Cadillac responded

Hi Jackie, thank you for speaking to me regarding this situation. I will reach out again once we have resolved everything on our end. Thank you, Mauro DiGiuseppe - Service Manager

January 27, 2025

Staff is very professional and nice. They are patient and take the time to explain everything. More

by ajca0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Jan 27, 2025 -

Crown Cadillac responded

Thanks for choosing Crown Cadillac! It's always our pleasure to provide communicative, accommodating service.

January 12, 2025

Yana was very helpful, extremely knowledgeable, and walked me through the process. She kept me updated as to the status of my vehicle More

by osher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez, Kevin Bachorik, Steve Hall
Jan 13, 2025 -

Crown Cadillac responded

We're delighted to hear that Yana provided you with such helpful and knowledgeable service at Crown Cadillac. Keeping our customers informed is a top priority, so we're glad she kept you updated throughout the process!

January 10, 2025

This is the third car that I have leased from Crown Cadillac. I have been driving Cadillacs for over 30 years. I was a realtor for 38 years and Cadillac was the car of choice of the National Associatio More

by buyorshell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Sussner
Jan 10, 2025 -

Crown Cadillac responded

Thank you for your continued loyalty to Crown Cadillac! It's fantastic to hear that Craig has consistently provided such a trustworthy and family-like experience. We're delighted you're enjoying your new car, and we appreciate the recommendation. Safe travels in your latest Cadillac!

Jan 10, 2025 -

buyorshell responded

It was a pleasure. Thank you so much for your kindness always

December 21, 2024

Crown Cadillac are very dishonest Freddie is trying to steal from me and commit fraud. My Cadillac has less then 40 thousand miles transmission went plus some kind of rings. They wanted 8000 dollars to fi More

by Jackiecress11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They are horrible and dishonest , Mauro Digiuseppe, Freddy Baez
Dec 23, 2024 -

Crown Cadillac responded

Jackie, your review is very concerning to read. We take allegations of dishonesty seriously and would like to address this situation promptly. Please reach out so we can discuss the details further and work towards a resolution. Thank you, Mauro DiGiuseppe - Service Manager - 908-561-2900 x 1126

Dec 23, 2024 -

Jackiecress11 responded

You should reach out to me you have my number