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Crown Cadillac

Watchung, NJ

4.7
294 Reviews
Call Dealership (908) 561-2900

1584 Route 22

Watchung, NJ

07069

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294 Reviews of Crown Cadillac

September 16, 2024

My 07 Cadillac CTS was possessed , Crown Cadillac technicians were able to diagnosis the issue and make the repair.. So far it's running perfect.. More

by Timothy Benko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Sep 16, 2024 -

Crown Cadillac responded

Timothy, we're glad to hear our Crown Cadillac technicians could get your CTS running perfectly again. Thanks for sharing your experience!

September 14, 2024

This dealership has proven to be an excellent company to purchase Cadillac from. The reps are professionals. They over charge for car repairs!!! More

by Eugene B Nwafor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Sep 16, 2024 -

Crown Cadillac responded

Eugene, we're glad to hear you found our team at Crown Cadillac professional. We appreciate your feedback on repair costs and will review it with our service department. Thank you for sharing!

September 03, 2024

Great service even through the renovation. Two 👍👍 thumbs up. See you on the next service. More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Report | Print
Sep 04, 2024 -

Crown Cadillac responded

We appreciate your business and your review! Thanks from the Crown Cadillac Team, Mike!

August 21, 2024

I love Crown cadillac their customer service is exceptional and they treat you well every time you walk through their dors More

by Coolv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 22, 2024 -

Crown Cadillac responded

Thank you for the kind words! We're delighted to hear that our customer service at Crown Cadillac consistently meets your expectations. We look forward to serving you again soon!

August 14, 2024

Service and personnel highly professional. Didn't choose Freddy when I made my reservation even though he had always taken care of me but I will from now on. I didn't know it made such a dif More

by tshabazz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 14, 2024 -

Crown Cadillac responded

Thank you for sharing your experience! We're glad to hear that our team at Crown Cadillac provided highly professional service. We'll make sure Freddy knows about your kind words and look forward to serving you again in the future!

August 12, 2024

Always great professional service I would highly recommend them for both service and sales. Very satisfied More

by dmeliado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 12, 2024 -

Crown Cadillac responded

Thanks a bunch, from the Crown Cadillac Team!

August 10, 2024

Best service department I’ve ever used. Great technicians and Freddy is great! If you need to buy or service a vehicle this is the place to go. More

by Cadillac1176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 12, 2024 -

Crown Cadillac responded

Thanks for the glowing review! We're delighted to hear that Freddy and our service team at Crown Cadillac provided such excellent care. We appreciate your recommendation!

August 10, 2024

Freddie was a joy to work with, as he saw to all of my needs in a caring and professional manner! More

by steel38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 12, 2024 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac!

July 31, 2024

Service department is the most honest I've every had work done on my cars. More

by Yankees #1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez, David Stark, Debbie Oberlander
Report | Print
Jul 31, 2024 -

Crown Cadillac responded

We are pleased to hear this positive feedback about our service department! Thanks for sharing your kind words about our honesty and integrity here at Crown Cadillac!

July 29, 2024

Excellent service and Most courteous. From John O'Carol my service Consultant to mechanic Oliver. Always satisfied. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O'Carol
Report | Print
Jul 29, 2024 -

Crown Cadillac responded

Anthony, we're delighted to hear that John and Oliver provided excellent service at Crown Cadillac. Thanks for your kind words!

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