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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.8
2,578 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,578 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

September 30, 2019

Helpful and Educational Josh Blackburn was an absolute pleasure to work with when I bought my motorcycle. He gave me any information I asked for and made it a point to make s More

by cstory56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hamby, Kenny Reagan, Josh Henry, Josh Blackburn
September 30, 2019

Great experience Jacob Buckner really treated me with respect and answered all of my questions. I will be back to buy a car from him when I’m ready! More

by Cydneyblack
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Buckner
Oct 01, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Cydney, We are delighted to know that Jacob took great care of you throughout your recent visit, and we appreciate you taking the time to leave him this 5-star review! If you have any further questions or concerns, please be sure to let us know. We can't wait to get you into your new vehicle!

September 30, 2019

Hands down best buying experience I've ever had. Honest no-haggle pricing really good friendly people that deal with very happy and very pleased with my purchase thank you very much Jacob keep up the More

by Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Buckner
Oct 01, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are thrilled that Jacob could provide you with your best car-buying experience yet! We hope you enjoy your new vehicle, and we hope to see you again when the time comes for your first service.

September 30, 2019

Beat dealership I have ever experienced everyone doing the process of purchasing my New vehicle was amazing Charleston and Jayme was very helpful and friendly . More

by Lahona Smith
Recommend Dealer
Yes
Employees Worked With
Jayme Quainoo, Grayson Doss
Oct 01, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Lahona, Thank you so much for your amazing review! We are honored by your kind words and overjoyed that our team could get you into a beautiful, new vehicle! We wish you safe travels in your new ride, and we look forward to an opportunity to work with you again.

September 27, 2019

Good experience Jayme Quainoo was a hard working gentleman, and a pleasure to work with! We got the car we wanted and were able to get a great deal. More

by Vtripp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Johnson, Jayme Quainoo
Sep 27, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new car! We are overjoyed that Jayme could provide you with exactly the vehicle and deal you had in mind, and we are so glad that we had the opportunity to do business with you! Please drive safely, and be sure to let us know if there is anything more that we may help you with in the future.

September 27, 2019

Friendly. Car buying process went quickly and smoothly. Staff was friendly and seemed genuinely concerned about making us a good deal. Little hard to get in tou More

by Merkzor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Reagan, Josh Henry, Josh Blackburn
September 26, 2019

It was simple and excellent Josh was extremely helpful and Informative. He helped me find the perfect car for me. And kept us entertainmed me and my mom while we were waiting for More

by CheyennePaige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Henry, Grayson Doss, Josh Blackburn
Sep 27, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Cheyenne, Congratulations on your new vehicle! We are thrilled that Josh could help you find your perfect fit and make your experience 5-stars- from beginning to end! We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service.

September 25, 2019

New Pacifica purchase Reggie was very nice to work with. When we called to see if the car we saw on the internet was actually there on the lot he went out and looked to be More

by Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Harris, Larry Dales
Sep 25, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new Chrysler Pacifica, Morgan! We are so glad that we had the opportunity to work with you, and that Reggie could get you into exactly the vehicle you had in mind! We hope you enjoy your new ride. Please let us know if there is ever anything more that our team may help you with in the future.

September 21, 2019

Great everyone Frank is awesome! All employees we dealt with are exceptionally nice. It was actually fun buying this truck. Will be back to buy next vehicle. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Benny Hamby, Frank Gallardo, Grayson Doss
September 21, 2019

My service advisor, Jason, was “too busy” to help me My “advisor” was too busy to advise me about the repairs needed on my vehicle. He said he would call me. Closing time came and I had heard nothing. More

by Disrespected
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick in sales was efficient and nice, very helpful. The employee answering the switchboard was pleasant. , Jason Maneke, Larry Dales, Grayson Doss
Oct 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear “Disrespected”, We appreciate your review providing valuable feedback on your experience. Thank you also for taking additional time to discuss your experience with me on the phone, and for allowing me an opportunity to apologize. We have discussed your experience with the service advisor and have taken appropriate action to prevent this from occurring again. I do appreciate your understanding. Sincerely, Larry Dales, Service Manager

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