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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,572 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,572 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

September 26, 2019

It was simple and excellent Josh was extremely helpful and Informative. He helped me find the perfect car for me. And kept us entertainmed me and my mom while we were waiting for More

by CheyennePaige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Henry, Grayson Doss, Josh Blackburn
Sep 27, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Cheyenne, Congratulations on your new vehicle! We are thrilled that Josh could help you find your perfect fit and make your experience 5-stars- from beginning to end! We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service.

September 25, 2019

New Pacifica purchase Reggie was very nice to work with. When we called to see if the car we saw on the internet was actually there on the lot he went out and looked to be More

by Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Harris, Larry Dales
Sep 25, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new Chrysler Pacifica, Morgan! We are so glad that we had the opportunity to work with you, and that Reggie could get you into exactly the vehicle you had in mind! We hope you enjoy your new ride. Please let us know if there is ever anything more that our team may help you with in the future.

September 21, 2019

Great everyone Frank is awesome! All employees we dealt with are exceptionally nice. It was actually fun buying this truck. Will be back to buy next vehicle. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Benny Hamby, Frank Gallardo, Grayson Doss
September 21, 2019

My service advisor, Jason, was “too busy” to help me My “advisor” was too busy to advise me about the repairs needed on my vehicle. He said he would call me. Closing time came and I had heard nothing. More

by Disrespected
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick in sales was efficient and nice, very helpful. The employee answering the switchboard was pleasant. , Jason Maneke, Larry Dales, Grayson Doss
Oct 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear “Disrespected”, We appreciate your review providing valuable feedback on your experience. Thank you also for taking additional time to discuss your experience with me on the phone, and for allowing me an opportunity to apologize. We have discussed your experience with the service advisor and have taken appropriate action to prevent this from occurring again. I do appreciate your understanding. Sincerely, Larry Dales, Service Manager

September 16, 2019

They really care and the best dealship I've ever been to This is by far the best dealership ever been to. Cullen was very helpful and very caring and his handling of the whole transaction. He was really conc More

by Joe Peel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Cullen Clabo, Josh Blackburn
September 15, 2019

The service center gets you in and out in a reasonable time Trever was a great salesman, very helpful during my buy of my Chrysler 300, he was positive throughout and very helpful in working with me to use al More

by KethT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
Sep 16, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new Chrysler 300! We are happy to hear that Trevor has been of great assistance to you- throughout and even following your buying experience. We thank you for allowing us to assist you with this special purchase. Please don't hesitate to give us a call if you ever have any future questions or concerns!

September 14, 2019

Needed a another ride. Was in need of another vehicle after being in a wreck that totaled my previous truck. Frank was great to work with, easy going, and quick with the i More

by Ccrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Reagan, Frank Gallardo
Sep 16, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for taking the time to share this wonderful review. We are so pleased that Frank could put you at ease and swiftly get you into a new vehicle. We wish you the safest of travels in your new ride. Please don't hesitate to let us know if there is anything more that we may help you with in the future.

September 13, 2019

Easy fast nice They were very busy but took my auto in with no hesitation. Prompt on the repair. Everyone was friendly. I will use them in the future. Thank you. More

by Happy Gladiator Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clemmons, Eddie Bartlett, Benny Hamby, Kenny Reagan, Jeff Honeycutt, Jason Maneke, Larry Dales, Josh Henry, Lance Brown, Grayson Doss
Sep 13, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Kenny, Your safety and satisfaction are our priorities, and we are pleased that we could get you in and have your vehicular needs efficiently taken care of. We are so glad to have met your expectations, and we look forward to the opportunity to serve you again.

September 13, 2019

Treated with Respect and kindness Finally a dealer that treats you with fairness and courtesy! You will not be disappointed, the whole staff was wonderful. My salesman Josh Blackburn w More

by evo26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Dowdy, Kenny Reagan, Josh Blackburn
September 13, 2019

Excellent Jayme was amazing through the entire process. He was very nice and best our needs. I would definitely recommend Jayme on all your car needs! More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Quainoo, Grayson Doss
Sep 16, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Sabrina, Thank you so much for leaving Jayme this 5-star review and recommendation! We are happy to hear that he took great care of you, and was determined to finding you the perfect vehicle. We congratulate you on your new ride- on behalf of him and the entire team, and we hope to serve you again in the future.

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