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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

September 05, 2019

High prices.Bad service poor costumer service. Zero friendly Really bad service had to too long for everything and at the end I had to go back because they forgot to give my tag. Do not recommend this place More

by María Trejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayme Quainoo
Sep 10, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Maria, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We are concerned about your statements and have discussed it with the sales consultant. We would welcome an opportunity to discuss your concerns with you and, to that end, I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly call me at the dealership on 423-591-6868 ext. 5814 or by email at gdoss@crowncars.com at your earliest convenience please? Sincerely, Grayson Doss, Sales Manager

September 03, 2019

purchasing I had a very pleasant salesman that was very helpful in every way. Josh Blackburn you was amazing. Worked very diligently in making my purchase a drea More

by Michelle07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Grayson Doss, Josh Blackburn
Sep 03, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your special purchase! We are overjoyed that we had the opportunity to work with you and ultimately get you into the vehicle of your dreams! We wish you the best and the safest of travels. Please don't hesitate to let us know if there is anything more that we may help you with in the future.

Jan 14, 2022 -

Michelle07 responded

I would like to say a few words about Thomas D. I went in to have service done without appointment and he took right in. 5 stars is a understatement it was beyond exceptional. He was very helpful and all around great guy! Thank you for everything! If you are looking to purchase a vehicle go see these guys at crown you want be disappointed!!!

August 31, 2019

Excellent Service I took my Ram pickup to have an oil change and tire rotation. The salesman was very friendly and helpful. He answered all my questions. More

by Jojo2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Honeycutt
August 30, 2019

Phenomenal Jayme was very attentive. Listened to my needs. No pressure was put on me. Very informative and educated on the cars. Allowed me to voice my opinions More

by Lynietra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Reagan, Jayme Quainoo, Grayson Doss
August 29, 2019

Car still not fixed but im out of 750 dollars I brought my car in for an diagnostic test because my coolant tank was bubbling 8/22/19 an on that day i was advised by Jeff Honeycutt that they had f More

by Marcella78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Honeycutt
Sep 03, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Marcella78, We appreciate your review and I am pleased that you and are working together to resolve your concerns. Sincerely, Larry Dales, Service Manager

August 29, 2019

Excellent experience Excellent dealership. The sales team was excellent especially Mr. Jacob Buckner. He was excellent at closing the deal. Mr.Dowdy was very helpful in fi More

by Satish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Buckner
Aug 30, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new vehicle! We appreciate the opportunity to work with you, and we are so pleased that our team could be of great assistance to you- from start to finish! We appreciate you leaving us this 5-star review, and we wish you the safest of travels in your new ride.

August 28, 2019

Outstanding Customer Service Fair pricing and outstanding staff. Our sales associate Lance was wonderful to work with. He was patient during the decision making process and was he More

by KWillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Brown
Aug 30, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Krissy, Thank you so much for your 5-star review! Providing top-notch service and deals is what we aim for, and we are so pleased that Lance could be of great assistance to you throughout the entirety of your visit. Please drive safely, and don't hesitate to let us know if you ever have any further questions or concerns.

August 25, 2019

It was a great experience! Our experience was great! No pressure!! Test drove both cars we were interested in. Couldn’ Ask for better. Jayme is the best! Would highly recommend More

by Rond,R007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Quainoo
Aug 26, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave us this excellent review and recommendation! We are so glad that we had the opportunity to work with you, and it is a pleasure to know that you found your experience at our dealership to be 5-stars all-around! We wish you safe travels and hope to continue serving you and your automotive needs in the future.

August 23, 2019

Nice Dealership Very nice place and friendly helpful people. Jacob Buckner was great to work with. Was not pushy but very friendly and knowledgeable. I enjoyed th More

by Aprueitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Buckner
Aug 26, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review and recommendation! We are so pleased that Jacob could make your recent purchasing process so smooth and pressure-free! Your satisfaction means so much to us, and we are so excited for you to enjoy your new vehicle!

August 23, 2019

Curious they don’t care about the customer I bought a car from them and when I signed all the paperwork and got my key for the car I bought, the salesman Jami gave me only one key. I asked w More

by Firas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Hamby, Kenny Reagan, Jayme Quainoo
Sep 06, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Mr. Firas, We appreciate you taking time to write a review and to discuss your concerns with me on the phone. As we discussed we are currently in the process of getting you your second key and will contact you as soon as we have it. Sincerely, Lance Dowdy, General Manager

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