Crown Chrysler Dodge Jeep Ram of Chattanooga

They really care and the best dealship I've ever been to This is by far the best dealership ever been to. Cullen was very helpful and very caring and his handling of the whole transaction. He was really conc This is by far the best dealership ever been to. Cullen was very helpful and very caring and his handling of the whole transaction. He was really concerned about my needs as well as my concern for my credit score by running queries and all I could stuff. He took great care and handling all the details that I gave him and we found a way to make him work. He was patient and just take it over all outstanding employee. He is by far the best salesman I've ever dealed with as far as buying a vehicle goes. I would recommend him to anybody who was looking to buy a vehicle. I've already talked to my wife to see if she wants to go and get a vehicle and even brought it to her attention to go talk to this fella right here. I request he stays at this dealership so I can come back and work with him to get my next truck. It doesn't matter what state I moved to I will come back to the dealership and work with this guy right here to get my next vehicle. We also work with a guy named Josh I forgot his last name but he was awesome as well and he really does care about your credit score as well as giving you the best impossible.going to dealership felt like home did not feel like any pressure was all meat or anything like that it was very comfortable and everything was perfect. I will return at some point to get my next truck. Thanks to all over part of the deal really appreciate everything y'all did thank you. More

Treated with Respect and kindness Finally a dealer that treats you with fairness and courtesy! You will not be disappointed, the whole staff was wonderful. My salesman Josh Blackburn w Finally a dealer that treats you with fairness and courtesy! You will not be disappointed, the whole staff was wonderful. My salesman Josh Blackburn was so kind and helpful, but very genuine and sincere. Kenny the finance manager was an absolute pleasure to work with. Lance took excellent care to offer me a very fair trade on my Lexus. This is a dealer I'd be happy and proud to refer business too. Even with a unexpected snag, they took care of it professionally and swiftly without putting any pressure or making me feel uncomfortable. I recommend the staff from a woman's prospective, you will not be disappointed, you will be treated kindly! What a refreshing car buying experience! Definitely did not even have a quarter of the satisfaction with several other dealers in the Knoxville area. I traveled 2 hrs to complete my purchase, they made it worth my time! Thank you all again! More

New Vehicle Diamond Finnish Application Andrew Blair was the Service Representative who handled getting my work done. All went well and I was most pleased with the way Andrew kept me posted Andrew Blair was the Service Representative who handled getting my work done. All went well and I was most pleased with the way Andrew kept me posted on my truck's service status. It took a little longer than anticipated but that was probably because I was not aware everything I had in the cab had to be removed first. The only hiccup was that my personal property was not returned to the truck when the work was done resulting in the Porter having to take my truck back to the service area and loading everything. Not a major issue and Andrew kept on it until I was done and ready to roll out. Overall a very good experience. More

Great Experience Everything, from start to finish, went very smoothly and satisfactory. From the minute I walked in, through all my interactions with Terry Robey, Ken Everything, from start to finish, went very smoothly and satisfactory. From the minute I walked in, through all my interactions with Terry Robey, Kenny Reagan and Grayson Doss were comfortable, professionally handled and easy to understand. I was impressed by Grayson Doss' knowledge of 100% Disabled Veteran purchase issues, USAA Member Discounts and his efforts to find all available discounts for me. Terry Robey went the extra mile by going to Cleveland, TN to bring the vehicle I wanted to Chattanooga and then transferring all of my contents, trailer hitches and license plates from my trade-in truck to my new truck. I also felt Kenny Reagan dug deep to get the best financing possible which was not the easiest task given the late hour. This was, without a doubt, an Exceptionally GREAT EXPERIENCE. More

Great experience purchasing 2016 Journey Just purchased a 2016 Dodge Journey from this dealership. Had salesman Lance Brown, who was professional, knowledgeable, and very helpful. Was a wonde Just purchased a 2016 Dodge Journey from this dealership. Had salesman Lance Brown, who was professional, knowledgeable, and very helpful. Was a wonderful experience and will definitely recommend Mr. Brown to anyone who asks and for myself in the future as well as this dealership!!! More