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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,572 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
September 11, 2019
Great service! I took my new Ram in for a check engine light and the problem was diagnosed and repaired relatively quickly. Jeff Honeycutt was my service advisor and I took my new Ram in for a check engine light and the problem was diagnosed and repaired relatively quickly. Jeff Honeycutt was my service advisor and he was very friendly and communicated to me what they found and what the repair was. Very pleased with Jeff and everyone at Crown. More
by Dprolltide
Employees Worked With
Jeff Honeycutt
September 11, 2019
New Vehicle Diamond Finnish Application Andrew Blair was the Service Representative who handled getting my work done. All went well and I was most pleased with the way Andrew kept me posted Andrew Blair was the Service Representative who handled getting my work done. All went well and I was most pleased with the way Andrew kept me posted on my truck's service status. It took a little longer than anticipated but that was probably because I was not aware everything I had in the cab had to be removed first. The only hiccup was that my personal property was not returned to the truck when the work was done resulting in the Porter having to take my truck back to the service area and loading everything. Not a major issue and Andrew kept on it until I was done and ready to roll out. Overall a very good experience. More
by Phil
Employees Worked With
Andrew Blair, Terry Robey, Kenny Reagan, Grayson Doss
September 11, 2019
Great Experience Everything, from start to finish, went very smoothly and satisfactory. From the minute I walked in, through all my interactions with Terry Robey, Ken Everything, from start to finish, went very smoothly and satisfactory. From the minute I walked in, through all my interactions with Terry Robey, Kenny Reagan and Grayson Doss were comfortable, professionally handled and easy to understand. I was impressed by Grayson Doss' knowledge of 100% Disabled Veteran purchase issues, USAA Member Discounts and his efforts to find all available discounts for me. Terry Robey went the extra mile by going to Cleveland, TN to bring the vehicle I wanted to Chattanooga and then transferring all of my contents, trailer hitches and license plates from my trade-in truck to my new truck. I also felt Kenny Reagan dug deep to get the best financing possible which was not the easiest task given the late hour. This was, without a doubt, an Exceptionally GREAT EXPERIENCE. More
by Phil
Employees Worked With
Terry Robey, Kenny Reagan, Grayson Doss
September 07, 2019
Great experience purchasing 2016 Journey Just purchased a 2016 Dodge Journey from this dealership. Had salesman Lance Brown, who was professional, knowledgeable, and very helpful. Was a wonde Just purchased a 2016 Dodge Journey from this dealership. Had salesman Lance Brown, who was professional, knowledgeable, and very helpful. Was a wonderful experience and will definitely recommend Mr. Brown to anyone who asks and for myself in the future as well as this dealership!!! More
by Khogue419
Employees Worked With
Kenny Reagan, Lance Brown
September 07, 2019
Above and beyond our expectations... Just had the best car buying experience ever in my life .. from our salesman to managers to Fiance department .. Our Salesman Josh Blackburn went abo Just had the best car buying experience ever in my life .. from our salesman to managers to Fiance department .. Our Salesman Josh Blackburn went above and beyond to make sure That we were completely happy with our new vehicle purchase...A+ on all the customer service from each and every employee we came in contact with ... Now to Taralynne Stricklin in the Fiance department was amazing making sure we got the best deal and the most out of it .. she even took the time to explained to our 17 year old daughter different questions she had about purchasing her own car when she graduates high school... all around blessed and over excited about our new vehicle purchase... More
by Revis
Employees Worked With
Taralynne Stricklin, Josh Henry, Josh Blackburn
September 06, 2019
Great experience in shopping for a new vehicle Although Mr Terry Robey was waiting on his customer to come back out of finance office. He took the time to acknowledge us. And to see if we had been Although Mr Terry Robey was waiting on his customer to come back out of finance office. He took the time to acknowledge us. And to see if we had been waited on yet. When we advised him not yet that we were looking around. He stated would get someone. Ok. Then Terry Robey said if we didn't mind waiting. He would be more than happy to help us . If we found one he let us drive it. I think we drove 3 or 4 before deciding on our Jeep wrangler. He gave excellent customer service and made sure that we were happy with our choice. Worked with us on getting payments at want we wanted. Would certainly come back and shop again using Terry Robey as our Salesperson. And will recommend to anyone wanting or looking to buy a new car. And they stayed 2 hours after they closed to make sure we took our new jeep wrangler home Monday. Thank you so much Donna More
by Donna Turner
Employees Worked With
Terry Robey, Kenny Reagan, Dustin Winder
September 05, 2019
High prices.Bad service poor costumer service. Zero friendly Really bad service had to too long for everything and at the end I had to go back because they forgot to give my tag. Do not recommend this place Really bad service had to too long for everything and at the end I had to go back because they forgot to give my tag. Do not recommend this place to nobody. They do hoy make any discounts. The sales guy, Jayme, fill out this survey for me and put five atrás to everything. He took my phone telling me he has going to download one app. Poor service!! More
by María Trejo
Employees Worked With
Jayme Quainoo
September 03, 2019
purchasing I had a very pleasant salesman that was very helpful in every way. Josh Blackburn you was amazing. Worked very diligently in making my purchase a drea I had a very pleasant salesman that was very helpful in every way. Josh Blackburn you was amazing. Worked very diligently in making my purchase a dream come true, and would recommend anyone to him that is looking to purchase a vehicle. Also to Josh Blackburn’s manager Grayson I want to Thank you for all of your help in making this come true as well. More
by Michelle07
Employees Worked With
Taralynne Stricklin, Grayson Doss, Josh Blackburn
August 31, 2019
Excellent Service I took my Ram pickup to have an oil change and tire rotation. The salesman was very friendly and helpful. He answered all my questions. I took my Ram pickup to have an oil change and tire rotation. The salesman was very friendly and helpful. He answered all my questions. More
by Jojo2019
Employees Worked With
Jeff Honeycutt
August 30, 2019
Phenomenal Jayme was very attentive. Listened to my needs. No pressure was put on me. Very informative and educated on the cars. Allowed me to voice my opinions Jayme was very attentive. Listened to my needs. No pressure was put on me. Very informative and educated on the cars. Allowed me to voice my opinions and concerns and treated me like I was family. Ensured I left with a smile on my face. He's awesome. Everyone was helpful. The environment is not overwhelming. I felt like a person, not a number or a sell. With them not being based on commission, no pressure was ever given. I would recommend this place to any and everyone. Jayme and Grayson made this possible for me. More
by Lynietra
Employees Worked With
Kenny Reagan, Jayme Quainoo, Grayson Doss
