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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,572 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,572 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

September 11, 2019

Great service! I took my new Ram in for a check engine light and the problem was diagnosed and repaired relatively quickly. Jeff Honeycutt was my service advisor and More

by Dprolltide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Honeycutt
Sep 13, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your 5-star review! We are so pleased that Jeff and the team could seamlessly and efficiently get your automotive issues resolved. It is our pleasure to assist you in any way possible. Please let us know how our team may serve you again.

September 11, 2019

New Vehicle Diamond Finnish Application Andrew Blair was the Service Representative who handled getting my work done. All went well and I was most pleased with the way Andrew kept me posted More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Blair, Terry Robey, Kenny Reagan, Grayson Doss
September 11, 2019

Great Experience Everything, from start to finish, went very smoothly and satisfactory. From the minute I walked in, through all my interactions with Terry Robey, Ken More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey, Kenny Reagan, Grayson Doss
September 07, 2019

Great experience purchasing 2016 Journey Just purchased a 2016 Dodge Journey from this dealership. Had salesman Lance Brown, who was professional, knowledgeable, and very helpful. Was a wonde More

by Khogue419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Reagan, Lance Brown
September 07, 2019

Above and beyond our expectations... Just had the best car buying experience ever in my life .. from our salesman to managers to Fiance department .. Our Salesman Josh Blackburn went abo More

by Revis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Josh Henry, Josh Blackburn
September 06, 2019

Great experience in shopping for a new vehicle Although Mr Terry Robey was waiting on his customer to come back out of finance office. He took the time to acknowledge us. And to see if we had been More

by Donna Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey, Kenny Reagan, Dustin Winder
Sep 09, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Donna, Thank you so much for sharing your experience! It is a pleasure to hear that Terry was so helpful and thorough in ensuring that you found the perfect vehicle. We greatly appreciate the opportunity to do business with you, and we are so excited for you to enjoy your new ride! Warm congratulations on your new Jeep Wrangler! Please let us know if there is anything more that our team may help you with in the future.

September 05, 2019

High prices.Bad service poor costumer service. Zero friendly Really bad service had to too long for everything and at the end I had to go back because they forgot to give my tag. Do not recommend this place More

by María Trejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayme Quainoo
Sep 10, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Maria, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We are concerned about your statements and have discussed it with the sales consultant. We would welcome an opportunity to discuss your concerns with you and, to that end, I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly call me at the dealership on 423-591-6868 ext. 5814 or by email at gdoss@crowncars.com at your earliest convenience please? Sincerely, Grayson Doss, Sales Manager

September 03, 2019

purchasing I had a very pleasant salesman that was very helpful in every way. Josh Blackburn you was amazing. Worked very diligently in making my purchase a drea More

by Michelle07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Grayson Doss, Josh Blackburn
Sep 03, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your special purchase! We are overjoyed that we had the opportunity to work with you and ultimately get you into the vehicle of your dreams! We wish you the best and the safest of travels. Please don't hesitate to let us know if there is anything more that we may help you with in the future.

Jan 14, 2022 -

Michelle07 responded

I would like to say a few words about Thomas D. I went in to have service done without appointment and he took right in. 5 stars is a understatement it was beyond exceptional. He was very helpful and all around great guy! Thank you for everything! If you are looking to purchase a vehicle go see these guys at crown you want be disappointed!!!

August 31, 2019

Excellent Service I took my Ram pickup to have an oil change and tire rotation. The salesman was very friendly and helpful. He answered all my questions. More

by Jojo2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Honeycutt
August 30, 2019

Phenomenal Jayme was very attentive. Listened to my needs. No pressure was put on me. Very informative and educated on the cars. Allowed me to voice my opinions More

by Lynietra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Reagan, Jayme Quainoo, Grayson Doss
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