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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
August 22, 2019
Great Customer Service I was on a time crunch and due to miscommunication from my daughter already stressed by this appointment. Daughter didn't tell me oil needed changing I was on a time crunch and due to miscommunication from my daughter already stressed by this appointment. Daughter didn't tell me oil needed changing until when she was leaving for school. Goes to TN Tech so travels over mountains to get there and maintenance is important. Beth Winters our service rep was great! When we got there greeted us and answered all my questions. Suggested tire rotation since hadn't done it last oil change and it was time for it. Told Beth my daughter need some lunch and when through with Jeep need to go back to school. She explained would do oil change, tire rotation and 12 point inspection ask for cell number and would call when ready or if they found anything in inspection. We left got a bite to eat, right as finishing up Beth called said done, everything was fine in inspection and ready when we where. Worked out great was super easy and clearly communicated in timely manner. Thank you Beth More
by Genna963
Employees Worked With
Nancy Stapp, Kenny Reagan, Jason Maneke, Joan Hoskins
August 21, 2019
Wonderful Service Very pleased and excited about my experience and purchase from Crown Chrysler in Chattanooga! Frank and Kenny were wonderful to work with. I would def Very pleased and excited about my experience and purchase from Crown Chrysler in Chattanooga! Frank and Kenny were wonderful to work with. I would definitely purchase from here again. Thanks! More
by MEP17
Employees Worked With
Kenny Reagan, Frank Gallardo
August 21, 2019
Customer service I had a great experience at this dealership. The salesperson was very courteous and helpful with everything. Frank helped me through the whole experie I had a great experience at this dealership. The salesperson was very courteous and helpful with everything. Frank helped me through the whole experience. I would like to thank Frank and Kenny for all their help. More
by Shonapache
Employees Worked With
Kenny Reagan, Frank Gallardo
August 19, 2019
Very speedy service Andrew Blair was very concerned with my issues and got my truck in to service in a speedy manner and they had a diagnosis within 2 hours. I received a Andrew Blair was very concerned with my issues and got my truck in to service in a speedy manner and they had a diagnosis within 2 hours. I received a update the next day and they had work completed the next morning. Much better service then received at other dealerships. More
by Dtswaff
Employees Worked With
Andrew Blair
August 19, 2019
Recall on my Jeep Cherokee Took my Jeep Cherokee in for a recall and Jeff Honeycutt said it would be out ASAP. I had been told when I made the appointment that it would take a Took my Jeep Cherokee in for a recall and Jeff Honeycutt said it would be out ASAP. I had been told when I made the appointment that it would take a little longer than one hour but it was ready to go in 45 minutes. Seems to be in great working order. The dealership takes good care of our vehicles. More
by gmac
Employees Worked With
Jeff Honeycutt
August 17, 2019
Trevor is a outgoing young man Trevor was very helpful and upbeat. He is proud of what he sells. He stayed positive during the my whole sales process of him selling me my truck. Ver Trevor was very helpful and upbeat. He is proud of what he sells. He stayed positive during the my whole sales process of him selling me my truck. Very knowledgeable of the product he sold me. Kept me informed and was honest. Thank you More
by Kthomas717
Employees Worked With
Taralynne Stricklin, Trevor Turner
August 17, 2019
Easy Experience Great experience! I inquired about a 2015 Odyssey which hadn’t even made the lot or completed any inspections through the website on Thursday night an Great experience! I inquired about a 2015 Odyssey which hadn’t even made the lot or completed any inspections through the website on Thursday night and had a response immediately the next morning. I live in Knoxville and wanted to see the vehicle. Josh Blackburn and his team at Crown were able to turn the car around before I arrived that evening. Josh provided updates via text throughout the day on the progress. He was very attentive and responded promptly. No pressured sale and would recommend Crown Chrysler Jeep Ram. More
by FamilyManof3
Employees Worked With
Kenny Reagan, Josh Henry, Josh Blackburn
August 16, 2019
Routine Service - Grand Cherokee Dropped off in mid morning for unscheduled oil change. Expected late afternoon for finish, but wasn't back at work long and got the call it was finis Dropped off in mid morning for unscheduled oil change. Expected late afternoon for finish, but wasn't back at work long and got the call it was finished. Done before lunch time. Thought that was fast considering I didn't have an appointment. Beth Winters, reviewed the maintenance interval options with me, prior to the oil change and ultimately I asked them to just do the oil change and check the air filters. Upon pickup, Beth reviewed the work that was done and that my filters were still in good shape and even informed me I had 1 free tire rotation left and when it was expired. That was a neat touch as I wouldn't have known that otherwise. Had a pleasant experience with Beth. Good job! More
by Roxanne
Employees Worked With
Beth Winters
August 16, 2019
Great service! Jeff H. was very friendly and professional. As he promised, I received my follow up call the next day advising what was found. They ordered the parts Jeff H. was very friendly and professional. As he promised, I received my follow up call the next day advising what was found. They ordered the parts and my car was ready the following day. Thank you!! More
by My300c
Employees Worked With
Jeff Honeycutt
August 15, 2019
Jayme great customer service Jayme Quainoo has great customer service. Very friendly would recommend him to anyone. Made us feel comfortable & worked in a timely manner. Everyone Jayme Quainoo has great customer service. Very friendly would recommend him to anyone. Made us feel comfortable & worked in a timely manner. Everyone there was very friendly More
by hBrooks_45
Employees Worked With
Kenny Reagan, Josh Henry, Jayme Quainoo
