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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

June 06, 2019

Great experience My husband and I recently visited Crown and were very satisfied with our experience. Our sales consultant, Kregg Ware, was very helpful and kind from More

by Bchristopher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Kregg Ware
Jun 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Brandy, Thank you so much for sharing this wonderful review! Providing thorough and transparent service is so important to us, and we are delighted to hear that Kregg took such good care of you throughout your visit. We are pleased to have had the opportunity to work with you again as well, and to know that your overall experience was so much of a success. We hope you enjoy your new vehicle, and we look forward to continue serving you in the future.

June 02, 2019

Jeep Compass Frank was very exceptional with me on my Jeep Compass. He went out of his way helping me out and very friendly and professional. Thank you Frank for y More

by Jcman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Windem, Dustin Young, Jeff Honeycutt, Frank Gallardo
Jun 04, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new vehicle! We appreciate your business and are so pleased that Frank could be of great assistance to you throughout your visit. We hope you enjoy your new Jeep Compass, and we hope to see you again when the time comes for your first service.

May 31, 2019

The best service I have ever had! I have bought several cars over the years and have encounter several different experiences. I have received the best customer service at Crown. Lance More

by One_Peach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Bartlett, Lance Brown
Jun 04, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful recommendation! We are honored by your kind words, and thrilled to hear of your satisfaction with the deal and overall experience that we provided you with! We are so glad that we had the opportunity to work with you, and we look forward to serving you again in the future. Congratulations on your new vehicle!

May 30, 2019

Jeep Compass The people at crown cars were very friendly and helpful in my purchase of my Jeep. They went out of their way and no pressure and not pushy. Thank you More

by Jcman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hamby, Dustin Young, Jeff Honeycutt, Frank Gallardo, Kaylyn Martin
May 31, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your 5-star review! Providing valuable, yet pressure-free assistance is so important to us, and we are so glad that our efforts met your satisfaction. We congratulate you on your new Jeep Compass, and we thank you for working with us at Crown Chattanooga!

May 30, 2019

Kregg was amazing! Kregg was our salesman at Crown, and he was great! He was courteous, kind, and patient. He helped us from start to finish and was able to get us in ou More

by cayla97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kregg Ware
May 31, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Zach and Cayla, Thank you so much for your wonderful recommendation! We are happy to hear that Kregg provided you with exceptional service- in addition to your perfect vehicle. We are so excited for you to enjoy your new Jeep Cherokee, and we hope to serve you again in the future!

May 29, 2019

No pressure Gary Galladro was a pleasure to deal with I told him what I was looking for and he found the jeep on show room floor and got out so I could test drive More

by Littlepig62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gallardo
May 31, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new Jeep! We are so pleased that Frank could provide you with great assistance and the perfect vehicle! We appreciate the opportunity to do business with you, and we are thrilled that we could make your buying process 5-stars all-around!

May 29, 2019

Great customer service! Jeff Honeycutt was very professional and courteous. I was able to drop off my vehicle for an oil change on a busy holiday werkend. Jeff was very quick More

by Jeep123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Honeycutt
May 25, 2019

Awesome Kregg ware is the best!! Very kind, courteous and an outstanding personality!!! I would recommend anyone wanting a vehicle to go see this guy. These g More

by ams37421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Reagan, Kregg Ware
May 29, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your recommendation! We are delighted to know that Kregg took good care of you, and that his efforts have earned your confidence! We hope you enjoy your new vehicle, and we thank you for working with us at Crown Chattanooga!

May 24, 2019

Johnathon Poteet did a great job I bought a 2019 Fiat Spider and was very happy with the service and how they accommodated my needs. Everyone that I dealt with and saw at the dealer s More

by KRay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara, Kenny Reagan, Johnathon Poteet
May 24, 2019

Terrible Having my truck going on 2 months this Dealership has showed they do not care about their customers.!! Their GM was soo rude and non chalant he made i More

by Donshayla92!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen and Whoever The General Manager is, Lathan Biggs
May 30, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear "Donshayla92!", Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with the name used on your review, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 423-591-6868 ext. 5850 at or email me ldales@crowncars.com at your earliest convenience please? Sincerely, Larry Dales, Service Manager

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