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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

February 15, 2019

Great experience Terry made trying to buy a new car easy. It was my first time shopping by myself, and it couldn’t have gone any better. I give him 10 stars. That’s ho More

by JasLyric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
Feb 19, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new car and a successful first solo buying experience. It's a pleasure to hear that Terry provided you with thorough guidance and a smooth overall experience. He will be thrilled to hear that he has earned your 10-stars! Please let us know if there is anything more we may help you with in the future.

February 14, 2019

Great Experience First time customer. Very knowledgeable staff, easy transaction. We recommend this dealership and Eddie Bartlett to anybody looking for a new vehicl More

by RMFarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Eddie Bartlett, Kenny Reagan
Feb 19, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new vehicle! We are proud to welcome you to our dealership, and we are overjoyed that your first experience working with us was smooth and enjoyable! We thank you for your kind recommendation and hope to be given the opportunity to serve you again.

February 14, 2019

Recall Service Performed Jeff Honeycutt and the team memebers at CROWN Ram did a great job taking care of the recall for me. Told me exactly what they would do, and gave me an More

by Jed Dowdle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Honeycutt
Feb 26, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Jed, Thank you so much for your excellent feedback! We are so delighted that Jeff and our team were able to get you accommodated and get your vehicular needs taken care of even more efficiently than promised. It is a pleasure to hear of your satisfaction, and we look forward to providing you with the same quality service again in the future.

February 13, 2019

My first Big Horn. Crown C D J R. Hands down the absolute best , most helpful, most curtious , most informative sales reps. Thank you, Noah Amelung. Thank you Crown. More

by Big Horn#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clemmons, Dustin Young, Noah Amelung
February 12, 2019

Bad experience I bought a 2017 jeep grand Cherokee it smokes uses oil , the dash resets it self . Crown keep it for 50 days and said it was fixed ! Lance Downey the More

by Troy
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lance Dowdy, Jeff Honeycutt, Larry Dales
Feb 27, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Troy, We appreciate your review and understand your frustration with your Jeep. However, as a franchised dealership we are required to follow Fiat Chrysler Automobiles (FCA) guidance on fixing the diagnosed problem. As we explained, the repairs have to be done in a specific order to be eligible for warranty coverage. You chose to trade in the vehicle before we could follow the specified protocol. Sincerely, Lance Dowdy, General Manager

February 12, 2019

Awesome best experience in the world He is awesome. He is very laid back and easy to talk and deal with. I would recommend him to all my family and friends. More

by Sharon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 14, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Sharon, Thank you for leaving Chase this kind recommendation! We are so glad that he could be of assistance to you and that he provided you with a smooth and enjoyable overall experience. Please let us know if there is anything more that he or the team may help you with in the future.

February 11, 2019

Great Sales man ! Johnathon Poteet is Great sales man. He is very smart. friendly and helpful He is the biggest reason we bought our car at this dealership! More

by AJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Larry White, Johnathon Poteet
Feb 12, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for leaving Johnathon this kind review! It is a pleasure to hear how happy you are with his service, and we are so pleased that he was able to get you into your new vehicle! We hope you enjoy it! Please let us know if there is anything more we may help you with in the future.

February 11, 2019

First Time Customer On a job assignment to Chattanooga for 6 months and have a 2019 GCL that I purchased at my home city in Kentucky. Made an appointment for it’s first More

by Bessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Why not show Sherri and Christians name above? They deserve choice recognition along with the others?
February 11, 2019

Excellent service! Every time I get my jeep serviced, I always leave confident that my vehicle has been well cared for. Lathan Biggs always goes the extra mile to ens More

by wrangler2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
Feb 14, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your kind review! We are so proud to know that you are consistently confident in the service we provide you, and we are delighted to hear that Lathan always ensures that you are fully satisfied with your visits. It is our pleasure to serve you, and we look forward to continuing to offer you our best care in the future.

February 09, 2019

Great service Good service great help with my wife and daughter-in-law and great with my puppy dog that was with us. Very helpful not pushy More

by Gators!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 11, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your 5-star review! We are so glad that Chase and the team could be of assistance to you! Please let us know how we may serve you again in the future!

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