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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,572 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,572 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

February 12, 2019

Awesome best experience in the world He is awesome. He is very laid back and easy to talk and deal with. I would recommend him to all my family and friends. More

by Sharon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 14, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Sharon, Thank you for leaving Chase this kind recommendation! We are so glad that he could be of assistance to you and that he provided you with a smooth and enjoyable overall experience. Please let us know if there is anything more that he or the team may help you with in the future.

February 12, 2019

Bad experience I bought a 2017 jeep grand Cherokee it smokes uses oil , the dash resets it self . Crown keep it for 50 days and said it was fixed ! Lance Downey the More

by Troy
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lance Dowdy, Jeff Honeycutt, Larry Dales
Feb 27, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Troy, We appreciate your review and understand your frustration with your Jeep. However, as a franchised dealership we are required to follow Fiat Chrysler Automobiles (FCA) guidance on fixing the diagnosed problem. As we explained, the repairs have to be done in a specific order to be eligible for warranty coverage. You chose to trade in the vehicle before we could follow the specified protocol. Sincerely, Lance Dowdy, General Manager

February 11, 2019

Great Sales man ! Johnathon Poteet is Great sales man. He is very smart. friendly and helpful He is the biggest reason we bought our car at this dealership! More

by AJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Larry White, Johnathon Poteet
Feb 12, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for leaving Johnathon this kind review! It is a pleasure to hear how happy you are with his service, and we are so pleased that he was able to get you into your new vehicle! We hope you enjoy it! Please let us know if there is anything more we may help you with in the future.

February 11, 2019

First Time Customer On a job assignment to Chattanooga for 6 months and have a 2019 GCL that I purchased at my home city in Kentucky. Made an appointment for it’s first More

by Bessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Why not show Sherri and Christians name above? They deserve choice recognition along with the others?
February 11, 2019

Excellent service! Every time I get my jeep serviced, I always leave confident that my vehicle has been well cared for. Lathan Biggs always goes the extra mile to ens More

by wrangler2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
Feb 14, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your kind review! We are so proud to know that you are consistently confident in the service we provide you, and we are delighted to hear that Lathan always ensures that you are fully satisfied with your visits. It is our pleasure to serve you, and we look forward to continuing to offer you our best care in the future.

February 09, 2019

Great service Good service great help with my wife and daughter-in-law and great with my puppy dog that was with us. Very helpful not pushy More

by Gators!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 11, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your 5-star review! We are so glad that Chase and the team could be of assistance to you! Please let us know how we may serve you again in the future!

February 08, 2019

Positive car buying experience Chase was very professional and efficient. He did an excellent job explaining the details of our purchase . I would recommend him as a sales person. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 11, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Michelle, Thank you for leaving Chase this kind recommendation! It's great to hear that he provided you with thorough assistance and a positive overall buying experience. We congratulate you on your new vehicle and hope to serve you again in the future.

February 07, 2019

Good job Did a good job trying to help us get a car really good salesman didn't stop until he got us in a car thanks More

by Jet Nobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Young, Chase Christian
February 07, 2019

Great salesman! He goes the Extra Mile for you to have the best of the Best and it doesn't matter how late you are there he is willing to help in any way. More

by Jet.micah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Jet, Thank you for leaving Chase this kind review! It's a pleasure to hear that he was so devoted to making things happen for you, as your satisfaction comes first to us at Crown! Please enjoy your new vehicle, and let us know if there is anything more we may help you with in the future.

February 07, 2019

New Jeep Noah helped me out tremendously and provided excellent service. I am grateful for the help. He is hard working and courteous. I recommend him if you a More

by Coltonloam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Noah Amelung, Jason Maneke
Feb 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Colton, Congratulations on your new Jeep! We are so glad that Noah could make your buying experience a positive one, and we appreciate you taking the time to leave him this 5-star review and recommendation! We hope you enjoy your new vehicle, and we hope to see you again when the time comes for your first service.

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