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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

February 08, 2019

Positive car buying experience Chase was very professional and efficient. He did an excellent job explaining the details of our purchase . I would recommend him as a sales person. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 11, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Michelle, Thank you for leaving Chase this kind recommendation! It's great to hear that he provided you with thorough assistance and a positive overall buying experience. We congratulate you on your new vehicle and hope to serve you again in the future.

February 07, 2019

Good job Did a good job trying to help us get a car really good salesman didn't stop until he got us in a car thanks More

by Jet Nobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Young, Chase Christian
February 07, 2019

Great salesman! He goes the Extra Mile for you to have the best of the Best and it doesn't matter how late you are there he is willing to help in any way. More

by Jet.micah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Jet, Thank you for leaving Chase this kind review! It's a pleasure to hear that he was so devoted to making things happen for you, as your satisfaction comes first to us at Crown! Please enjoy your new vehicle, and let us know if there is anything more we may help you with in the future.

February 07, 2019

New Jeep Noah helped me out tremendously and provided excellent service. I am grateful for the help. He is hard working and courteous. I recommend him if you a More

by Coltonloam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Noah Amelung, Jason Maneke
Feb 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Colton, Congratulations on your new Jeep! We are so glad that Noah could make your buying experience a positive one, and we appreciate you taking the time to leave him this 5-star review and recommendation! We hope you enjoy your new vehicle, and we hope to see you again when the time comes for your first service.

February 07, 2019

Great Experience with Chase Called about a used car, made my way down to the dealership. Chase was very nice and helpful. He is a very down to earth guy and helped my experience More

by kevinb423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Feb 11, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Kevin, Thank you so much for sharing this great feedback! We are overjoyed to hear that you had such a positive experience working with Chase on your recent purchase, and we are so glad that he could be of such great assistance to you! We hope you enjoy your new car, and we hope to see you again when the time comes for its first service!

February 07, 2019

Best to work with We came with a specific car in mind. Called ahead and talked to Chase. When we got there, he had everything ready. Explained things as hybrid was new More

by Julie S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
February 05, 2019

Great service When I first was looking at some vehicles, Eddie Bartlett was extremely helpful in answering my questions through text and going beyond to take the More

by Suzanne98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Bartlett, Kenny Reagan
Feb 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Suzanne, Thank you so much for sharing this great feedback! We are overjoyed that Eddie could be of such great assistance to you and that he was successful in getting you into exactly the vehicle you were looking for. The pleasure to serve you is ours, and we look forward to the opportunity to work with you again. Congratulations on your new Honda CR-V!

February 04, 2019

Quick and Easy We went in with an idea of what we wanted Friday evening and closed on a Jeep Saturday morning. We gave Johnathon Poteet our budget and wants and he w More

by Nascarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Johnathon Poteet
Feb 07, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new Jeep! We are thrilled that Johnathon was able to accommodate your needs and get you exactly the vehicle and deal you were looking for. Your satisfaction means so much to us, and we are excited for you to enjoy your new ride!

February 02, 2019

Worthless. My wife bought a brand new Jeep from here and the transmission went out. We had it towed back and left him several voicemails and sent emails over the More

by TaylorM70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Dales
Mar 05, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear TaylorM70, While we appreciate your review and the feedback it provides, as you are well aware we were required to follow the manufacturer’s process to repair your Jeep, which was to replace the cylinder head. It is unfortunate that the problem reoccurred, and if you had returned the vehicle to the dealership after our numerous follow-up calls, we may have been able to get the engine replacement approved by the manufacturer under your warranty. Sincerely, Lance Dowdy, General Manager

Mar 05, 2019 -

TaylorM70 responded

Dear Lance, Your response is laughable. Your "numerous follow-up calls" were 5 days after I had left initial voicemails. As a matter of fact your sales manager did not respond until we called corporate. We took it to another dealership that was more than willing to fix it in a timely manner, returned our calls and demonstrated great communication throughout the entire process. You should spend a week down at Mountain View Jeep in Ringgold and acquire the knowledge on how to successfully manage a dealership.

January 28, 2019

Andrew Madron at crown Bought a tacoma ..from them good experience clean establishment good inventory.. Andrew Madron was my salesman super helpful guy I give em 5 stars onl More

by Happycustomer423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Madron, Dustin Young
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