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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,580 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
October 27, 2017
Friendly service in a timely manner Lathan Biggs was excellent at his job, he got to me right away. Explained how long my service was going to take and kept me updated throughout the ser Lathan Biggs was excellent at his job, he got to me right away. Explained how long my service was going to take and kept me updated throughout the service process. My service was done sooner than the time was given. More
by codeman93
Employees Worked With
John Clemmons, Cody Carpenter, Lathan Biggs
October 26, 2017
"Impeccable" customer service On Friday October 20, 2017 I arrived at Crown of Chattanooga for an oil change on my 2012 Fiat Sport. I have had my vehicle serviced here since I purc On Friday October 20, 2017 I arrived at Crown of Chattanooga for an oil change on my 2012 Fiat Sport. I have had my vehicle serviced here since I purchased my Fiat. The reason is the "Impeccable" customer service I consistently receive. Sounding like a broken record in this case, is a good thing. I can't say enough times how Judy McDowell is a customer service icon. She has got this down to a science. With her courteous, approachable, knowledgeable demeanor, she continues to provide the type of customer service that brings people back. P.S. I have to give a shout out to Lathon Biggs also. He is in the same camp!! Thanks and keep up the good work! Steve Tyson More
by Steve T
Employees Worked With
Judith McDowel Lathon Biggs
October 26, 2017
Always a pleasure I know that I can always count on Latham Biggs to follow through to the letter. If there is a problem he always contacts me either by phone, text or e I know that I can always count on Latham Biggs to follow through to the letter. If there is a problem he always contacts me either by phone, text or email to keep me abreast of the status of my car. He has been my service writer and consultant over a year now and I don't have any plans to change. Dwight More
by Dwight
Employees Worked With
Mark Tanner, Lathan Biggs
October 20, 2017
Best buying experience we've ever had Daniel Flowers worked hard to put us in the exact vehicle we wanted. It was the easiest and best buying experience we've ever had. Daniel Flowers worked hard to put us in the exact vehicle we wanted. It was the easiest and best buying experience we've ever had. More
by David Byerley
Employees Worked With
Taralynne Stricklin, Larry White, Daniel Flowers
October 19, 2017
Accommodating I had the pleasure of working with Judy today. I came I'm for an oil changed and left with my tires rotated and a car wash. Judy was very accommodatin I had the pleasure of working with Judy today. I came I'm for an oil changed and left with my tires rotated and a car wash. Judy was very accommodating and gave excellent customer service. More
by Adregeter
Employees Worked With
Judy McDowell
October 19, 2017
As always great service Great service as always,and friendly,on time,and always keeps me updated,the waiting room clean and with great coffee,the staff is always very polite Great service as always,and friendly,on time,and always keeps me updated,the waiting room clean and with great coffee,the staff is always very polite and courteous. More
by Charles Kaylor
Employees Worked With
Judy McDowell
October 18, 2017
Excellent service I worked with Darrell Lacy who listened to my needs and went above and beyond to meet those needs! I would definitely do business with him again! I worked with Darrell Lacy who listened to my needs and went above and beyond to meet those needs! I would definitely do business with him again! More
by Ashley Foster
Employees Worked With
Darrell Lacy
October 18, 2017
Great Service! Lathan Biggs at the Crown Fiat Service Center is a good example of what I like to a real "Car Guy". Like all of the folks at Crown, who know their pro Lathan Biggs at the Crown Fiat Service Center is a good example of what I like to a real "Car Guy". Like all of the folks at Crown, who know their products inside and out. When we brought our little Fiat 500 in for regular maintenance, he went over everything that was needed. He got our service done on time, and contacted us a couple of days later to check if we were satisfied with their work. We were! Great little car, and Great service after the sale! More
by Fiatfrank
Employees Worked With
Douglas Grammer, Lathan Biggs
October 18, 2017
Thank you Great service very professional and courteous. It was a pleasure dealing with you, very helpful to accommodate what I was looking for. Again thank you Great service very professional and courteous. It was a pleasure dealing with you, very helpful to accommodate what I was looking for. Again thank you Dusting Young and Daniel Flowers. More
by Red Ants
Employees Worked With
Daniel Flowers
October 17, 2017
Pleasent Professional & Curtious Thumbs up For Daniel Smith For Being So Helpful For Me to be able to purchase . a Very good used 2006 Tacoma truck . He Worked with me as if I wa Thumbs up For Daniel Smith For Being So Helpful For Me to be able to purchase . a Very good used 2006 Tacoma truck . He Worked with me as if I was buying a brand new Dodge. Also thanks to the Whole staff of Crown Chrysler. Spoke With lots of great people during my visit to the Dealer Ship. highly recommended Folks. More
by lawn guy
Employees Worked With
Daniel Smith
