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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.8
2,580 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,580 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

August 29, 2017

My visit to Crown Chrysler I just had the right front wheel speed sensor replaced on my Chrysler 300. Judy Mc Dowell Got me in and out efficiently, and it was covered by warrant More

by John L. Odom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
August 29, 2017

Excellent butch of people Went to dealership Friday morning wanting to see a vehicle,as I pulled up salesman Daniel met me outside.Got to see truck and took me for a ride .He k More

by Darn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claire (finance ) 5 stars, Christoper Schrader, Daniel Flowers
Aug 30, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

It's always hard separating ones self from a large amount of money, but the truck. We're glad Daniel was able to give you the deal you were happy about. We're overjoyed the paperwork was a painless process. Regards Crown Chrysler Jeep Dodge Ram Chattanooga

August 28, 2017

Drives like new again! Judy was awesome and made sure I knew what was going on with my repairs! Drives like new again and I'm quite happy with my visit! More

by MrJack1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Aug 29, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jack we're glad Judy was able to get your vehicle up and running like new. Regards Crown Chrysler Dodge Jeep Ram

August 27, 2017

Problem with radio Radio turned lights back on. Ever effort was done to get the problem resolved as soon as possible. Very polite and considerate people. Very happy with More

by Chelle92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
August 26, 2017

Friendly and exceptional customer service from Lathan Biggs. An unexpected trip to the dealership for my jeep wrangler was not pleasant, but all turned out well. The exceptional customer service from Lathan Big More

by wrangler2017
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
August 26, 2017

Ram 1500 Oil Change Brought my Ram 1500 in for a regular oil change and check up expecting a long wait, but was immediately met in the Service Lane by Lathan Bigss who wa More

by Ramtruckbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
Aug 28, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We're so glad we could exceed your expectations that day. It's great to know Lathen made your service visit pleasant and timely. Thank you for your review and recommendation. Regards Crown Chrysler Jeep Dodge Ram Chattanooga

August 24, 2017

would like to thank Lathan Biggs Dear Crown ChryslerJeep of Chattanooga, I would like to thank Lathan Biggs for being friendly and prompt to assist with the service on my Jeep. Ver More

by Leborebo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
Aug 25, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Lisa we're glad Lathan was able to help keep your Cherokee up and running. It's great to know you sill love your SUV, it's a good one. Regards Crown Chrysler Jeep Dodge Ram Chattanooga

August 19, 2017

Amazingly easy and fun experience Austin Fowler was the best salesman. I needed a car for my daughter that has a service dog. Came in looking for a lease but he showed me a certified J More

by CreeksideBeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fowler
August 16, 2017

WHY MAKE AN APPOINTMENT I BOUGHT A RAM 2500 FROM THIS DEALER AND THE ENGINE LIGHT HAS COME ON 2 TIMES IN 3 MONTHS SO I CALL THE SERVICE DEPARTMENT THEY WANT YOU TO MAKE A APP More

by davidjpurser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Todd Carter
Aug 22, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear David, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We always strive for our customers to have a great experience in our service department and we apologize that that wasn’t the case for you. We would welcome an opportunity to discuss your concerns with you and, to that end, I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly call me at the dealership on 423-591-6868 at your earliest convenience please? Sincerely, Roy Botts, Service Manager

August 12, 2017

Courteous and efficient Even with phones the service phones down dealer was able to arrange after hours drop off, repair, and return of vehicle the next afternoon. No hassle. More

by Eric122077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (Roy) Botts, Todd Carter
Aug 14, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

You never truly appreciate forms of communication until they aren't working. We're so glad we were still able to get this set up for you. Todd and Roy thank you for your 5 star review. We appreciate your business and look forward to working with you again. Regards Crown Chrysler Dodge Jeep Ram Chattanooga

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