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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,580 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
July 22, 2017
Experience at Crown Chrysler Had a good experience at Crown Chrysler with Todd. He was very helpful and recommended what type of services I should get on my Chrysler after 30,000 Had a good experience at Crown Chrysler with Todd. He was very helpful and recommended what type of services I should get on my Chrysler after 30,000 miles. I showed him a coupon I had on my phone for oil change and tire rotation and he gave me a better deal. Thank you Todd! If you go to Crown Chrysler ask for Todd. More
by Myles T 62
Employees Worked With
Todd Carter
July 19, 2017
Awesome Customer Service! Judy McDowell took excellent care of us when our engine went out on our 2015 Dodge Ram Eco Diesel. We didn't know if the warranty took care of it and Judy McDowell took excellent care of us when our engine went out on our 2015 Dodge Ram Eco Diesel. We didn't know if the warranty took care of it and we're without a vehicle. She got us a loaner, and updated us frequently about the status of our truck. It is obvious that she loves her job, because she is superb in customer service! The truck is perfect! Thanks Judy! More
by M & G Sims
Employees Worked With
Judy McDowell
July 15, 2017
Great service as usual On Friday, July 14th I had a 10:00 am appointment for a T25 recall and was assisted by Charlie Roland of your Service Department. Charlie was very fri On Friday, July 14th I had a 10:00 am appointment for a T25 recall and was assisted by Charlie Roland of your Service Department. Charlie was very friendly, helpful and professional. He set me up for the recall work, an oil change and a tire rotation. The work was done in a timely manner and as usual I left your dealership fully satisfied with the quality of service I received. Thank you Charlie, you represent your employer very well. More
by Joe Alejandro
Employees Worked With
Charlie Roland
July 14, 2017
Great experience Daniel Flowers was very helpful and honest. Very refreshing to deal with someone who just wanted to get me the best car for the right price. Daniel Flowers was very helpful and honest. Very refreshing to deal with someone who just wanted to get me the best car for the right price. More
by sarahcan
Employees Worked With
Daniel Flowers
July 13, 2017
Excellent Service Judith McDowell has been great with me being patient and keeping me updated with my car everytime it has been in the shop. She definitely goes above a Judith McDowell has been great with me being patient and keeping me updated with my car everytime it has been in the shop. She definitely goes above and beyond every single time I have been there. No matter how busy she is, she always has a smile and always takes the time to explain what is going on. Can't ask for better customer service. More
by Phoenix1216
Employees Worked With
The mechanic that worked on my car, Phil, Judy McDowell
July 13, 2017
Great experience Todd was great to work with, friendly, and informative. Took me in the back to show me some issues with car and things that would need to be addressed Todd was great to work with, friendly, and informative. Took me in the back to show me some issues with car and things that would need to be addressed sooner rather than later More
by Yoda1106
Employees Worked With
Todd Carter
July 11, 2017
Service Came to Crown Jeep without an appointment for an oil change and tire rotation. They were able to work me in with no problem. The team was very nice an Came to Crown Jeep without an appointment for an oil change and tire rotation. They were able to work me in with no problem. The team was very nice and helpful. It meant a lot to have my vehicle serviced in such short notice beacause I was needing to go on a long trip unexpectedly the next day. More
by Reese
Employees Worked With
Todd Carter
July 10, 2017
Continued exceptional service On June 17 I came in for a routine oil change on my 2012 Fiat 500 Sport. However, the service was not just "routine". Todd Carter was my assigned serv On June 17 I came in for a routine oil change on my 2012 Fiat 500 Sport. However, the service was not just "routine". Todd Carter was my assigned service advisor and was very courteous and prompt. He was attentive to get me in and out in a reasonable amount of time. So far I have had a great experience with service from Crown's service advisory staff ( Todd Carter, Judith McDowell and Lathan Biggs) keep up the good work!! Thanks, S. Tyson More
by S.Tyson
Employees Worked With
Todd Carter
July 08, 2017
Obtained a replacement key fob. Service Adviser and coordinater Lathan Biggs was very prompt and helpful in coordinating my service in obtaining a new key fob. The service was timely Service Adviser and coordinater Lathan Biggs was very prompt and helpful in coordinating my service in obtaining a new key fob. The service was timely and appreciated. More
by Henry Z Clayton
Employees Worked With
Lathan Biggs
July 07, 2017
Service Quality The service department at Chattanooga Crown Chrysler Dodge Jeep Ram makes dropping my truck off for routine service maintenance quick and simple. The The service department at Chattanooga Crown Chrysler Dodge Jeep Ram makes dropping my truck off for routine service maintenance quick and simple. The service reps are always nice and very friendly. More
by Mopargirl91
Employees Worked With
Todd Carter
