Crown Chrysler Dodge Jeep Ram of Chattanooga

Crown Service Department Took truck in to have warranty work. Nothing major, just the steering wheel was a tiny bit off from the wheels. Had to go to a doctors appointment jus Took truck in to have warranty work. Nothing major, just the steering wheel was a tiny bit off from the wheels. Had to go to a doctors appointment just up the road from the dealership. They loaned me car to get there and back. Everything worked out great. More

Thorough Lathan Biggs usually takes care of my truck. He always does a great job and listens to my concerns and doesn't make me feel rushed. Lathan Biggs usually takes care of my truck. He always does a great job and listens to my concerns and doesn't make me feel rushed. More

Great buying experience. Salesman was a pleasure to work w/ I went in to test drive a Fiat spider after looking around at them for a month or two online. I knew basically what was out there and what the prices I went in to test drive a Fiat spider after looking around at them for a month or two online. I knew basically what was out there and what the prices were at least within a 200 mile radius. I also looked up the value of my trade and knew at least within a broad range what it was worth - granted I was unsure exactly where it would fall in that range. This dealer was my first stop for going out and actually physically looking at the cars and test driving one to make sure it was what I wanted. I did not expect to buy one because the web site only showed 2 in stock - neither the color I wanted (red). But a test drive and looking at the cars in person was still in order as the first step. Met Craig Pesnell while browsing the 2 cars they had in the showroom and very shortly took a test drive to make sure I was comfortable in the Fiat spider (you never know until you try one on). After that talking to Craig I learned they had just got one in that happened to be exactly what I was after (with the exception it had one additional option package I had not been after). We did some talking (all very pleasant and no pressure) and in the end I got a value on my trade I felt was fair and a price on the spider that made it very comparable to the exact thing I was after. Craig was very helpful and answering all my questions and providing the information I needed. We were able to close a deal pretty quickly and I was very happy with the terms. In the end I'm glad it had the other options package since some of the features like the built in garage door opener are very useful. This was a very positive experience for me. The new Fiat spider is a lot of fun. I'm loving it and this was a pleasant way to buy one. More

Amazing Service They Have been only dealership to work on my wrangler. Lathan and Judy are amazing service advisors and really go above and beyond to show their cust They Have been only dealership to work on my wrangler. Lathan and Judy are amazing service advisors and really go above and beyond to show their customer that they are more than just a number!! More

Amazing customer service and focus on customer needs I have bought two ram 1500 trucks from crown now. Dustin Young has been my salesman each time. He is a great guy all around. He truly wants to get you I have bought two ram 1500 trucks from crown now. Dustin Young has been my salesman each time. He is a great guy all around. He truly wants to get you the best deal possible and works very hard to do that. I will be purchasing from him in the future and I highly recommend him to anyone. More

Above and Beyond I appreciate Judith because she helped us by signing us up for the service discount card. This visit was our last free oil change and she did not hav I appreciate Judith because she helped us by signing us up for the service discount card. This visit was our last free oil change and she did not have to give us this savings card. She was also helpful with my previous visit where the technician did not give me any documentation showing what was done to my vehicle. I brought it in for oil change but they didn't reset my oil alert on dash. Judith really goes above and beyond to help her customers and that I am greatly thankful. More

Service at the best I walked into the service department when they were supper busy. They still took the time to greet me and say that it would be a few minutes before t I walked into the service department when they were supper busy. They still took the time to greet me and say that it would be a few minutes before they could get to me. I was there for a simple oil change but ended up having other problems requiring me to leave my car. Todd made sure that I got a ride home. He stated he would call the next day after they had a chance to look at the car. And he did. The service deptarment experience was positive. The department is a great reflection of the dealership. Just do business with them, and you will see. More

Excellent Great place to buy a car everyone there is friendly..Craig Pesnell our sales guy was very helpful answered all of our questions and wasn't very pushy. Great place to buy a car everyone there is friendly..Craig Pesnell our sales guy was very helpful answered all of our questions and wasn't very pushy..I would recommend anyone to go there and buy a car..I love my new Jeep. More