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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
November 02, 2015
Business Link and No diesel Mechanic on Saturdays. I am a Business Link customer yet on my last visit to the service department I was told that being involved in this program no longer gives me any of I am a Business Link customer yet on my last visit to the service department I was told that being involved in this program no longer gives me any of the services that this membership first offered. The dealership also informed me that they do not have a deisel mechanic on duty on Saturdays. I own and operate a small business and cannot afford to take the time off during the week to bring my vehicle in for service. Nor can I afford to wait a couple of hours to have the oil and filter changed while being away from my family on a Saturday. More
by Ram2011
Employees Worked With
James Fulton
October 23, 2015
Amazing Experience! Purchase of 2016 Jeep Wrangler Unlimited I recently purchased a 2016 Jeep Wrangler Unlimited Hard Rock edition from this dealership. My sales person, Viktor, was amazing! He was knowledgeab I recently purchased a 2016 Jeep Wrangler Unlimited Hard Rock edition from this dealership. My sales person, Viktor, was amazing! He was knowledgeable about the product and went the extra mile to make certain my experience was fun and enjoyable. He worked an amazing deal for me and assisted me every step of the way. He even came in on his day off to complete the deal. I would highly recommend this dealership and Viktor to anyone looking to purchase a Jeep or Dodge vehicle!! More
by JanSummers
Employees Worked With
Viktor Polezhaev
September 29, 2015
2016-Chrysler 200 I Am A First Time Buyer And They Put Me In A 2016 Chrysler 200 And I ONLY Had it For A DAY And I LOVE IT I Am A First Time Buyer And They Put Me In A 2016 Chrysler 200 And I ONLY Had it For A DAY And I LOVE IT More
by KeoshiaS94
Employees Worked With
Terrance,Tubbs, Darrell Lacy
September 02, 2015
Service Outshins Sales I found Crown's sales manager to be difficult to work with last year and wound up buying my 2014 Chrysler 300c from a dealership in another town. Howe I found Crown's sales manager to be difficult to work with last year and wound up buying my 2014 Chrysler 300c from a dealership in another town. However, I do use Crown's service department and over-all, have been pleased with their job performance. A real bright spot is James Fulton who always greets me with a smile, answers my questions and seems knowledgeable about his product, and calls to keep me updated on progress and service issues. More
by david7064
Employees Worked With
James Fulton
September 02, 2015
Service and diagnosis of problem I scheduled an appointment for routine service and diagnosis of a malfunction light problem indicating engine problem. My service was handled courteo I scheduled an appointment for routine service and diagnosis of a malfunction light problem indicating engine problem. My service was handled courteously, and quickly. The problem was explained to me in detail, with length of time required to correct the problem. This was accomplished as specified. Everyone that I encountered (telephone, office personnel & service personnel) were very courteous & helpful. I escpecially appreciated the Service Advisor, Lathan Biggs, who took my order, gave me the time parameters required to do the work, then met me at pickup and thoroughly explained all that had been done. I appreciate that. More
by Daniel175
Employees Worked With
Lathan Biggs, Service Advisor
August 29, 2015
Excellent I got best experience to buy the car in this dealership very nice people great service it's very comfortable . I like to coming back soon and bought a I got best experience to buy the car in this dealership very nice people great service it's very comfortable . I like to coming back soon and bought another car for me or my family More
by Vitaliy 4076
Employees Worked With
Viktor Polezhaev
August 26, 2015
Amazing We went in just to check the place out. We ended up buying a used car. We tried it for the night, and didn't feel to comfortable. We walked back in lo We went in just to check the place out. We ended up buying a used car. We tried it for the night, and didn't feel to comfortable. We walked back in looking for something else. Viktor Polezhaev was our dealer and he was very accomodating of what we wanted and needed while getting us the best price. We were very complicated in our requests and they took everything into account and gave us the best experience possible. More
by Mr G
Employees Worked With
Viktor Polezhaev
August 22, 2015
Service with a smile Judy was very nice and helpful! She explained every issue with my car clearly. I will return to this service center because of her! I am usually not c Judy was very nice and helpful! She explained every issue with my car clearly. I will return to this service center because of her! I am usually not comfortable bringing my car in by myself but because of her it was a very enjoyable experience. More
by b65514m
Employees Worked With
Judy McDowell
August 20, 2015
Love coming here! Judy is so friendly and approachable! Waiting isn't as painful as most dealerships, with Starbucks coffee, complementary bottled water, and even fresh Judy is so friendly and approachable! Waiting isn't as painful as most dealerships, with Starbucks coffee, complementary bottled water, and even freshly popped popcorn, the time just flys by! More
by Amb2015
Employees Worked With
Judy McDowell
August 18, 2015
Outstanding service department Judy McDowell in the service department is fantastic! I will only bring my 2011 Jeep Wrangler to this dealership and each time I do she provides me w Judy McDowell in the service department is fantastic! I will only bring my 2011 Jeep Wrangler to this dealership and each time I do she provides me with the best personal and caring service I have ever had. More
by jansummers
Employees Worked With
Judy McDowell
