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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

January 23, 2016

excellent help from Judith Judith is a wonderful service rep, she is just awesome she never pressures you to get other services done, she does just what you ask for and that's t More

by pyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jan 25, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the great rating, pyt! We're pleased to hear that Judith has been so helpful and accommodating to you, and makes sure that your service visits are pleasant each time you come in. It's great to know that she makes you feel at ease throughout the process of having your car serviced! We hope to see you again for your next service visit. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

January 09, 2016

great customer service I came in for an oil change and Judith Mcdowell was fantastic...She was prompt let mee know everthing that was taken place...I work on customer servic More

by fee fee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jan 11, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the great rating, fee fee! We're so happy to hear that Judith provided you with top notch service, and that she made sure that your car was well cared for. It's great to know that it was a quick, yet informative experience for you! We hope to see you again for your next service visit. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

January 06, 2016

jmcdowell@CrownCars.com Judith Mcdowell is the best service advisor i have ever had the pleaser to bring my cars and truck to! I feel like im family! She is very good at maki More

by Cwaarconte@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jan 08, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for the excellent feedback, Carl! It's wonderful to know that Judith has extended such fantastic service to you, and has ensured that your car stays in great shape. Judith is sure to enjoy reading this, too! We appreciate your continued business, and look forward to seeing you again soon! Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

January 05, 2016

SERVICE DEPT. WITH JUDY JUDY IS THE BEST !!!! ALWAYS KIND AND DOWN TO EARTH. ALWAYS MAKE YOU FEEL COMFORTABLE AND WELCOMED. I THINK THEY NEEDS TO CLONE HER AND PUT HER EVERY More

by MONEYMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jan 06, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello Mike! Thanks for the great rating. We're so happy to hear that Judy continues to extend wonderful customer care to you, and ensures that all of your experiences with us are nothing short of excellent. It's wonderful to know that she makes you feel at ease while your car is being worked on, and that you always feel welcome. We appreciate your business and look forward to seeing you again soon! Regards, Crown Chrysler Dodge Jeep Ram of Chattanooga

January 01, 2016

outstanding service! Refreshing to find a man to tell you the truth about your truck. He put our minds at ease knowing nothing was wrong with our truck.Other dealers told More

by racing88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
December 31, 2015

Worst service department I have ever had to deal with Bought my truck brand new along with all of the extra warranties and such. I have had nothing but problems dealing with this service dept. They lie, t More

by kblack5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judy McDowell
Jan 29, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear kblack5150, Thank you for writing your review informing us of your concerns. We apologize that you feel that your experience with our service department has not been satisfactory. It is always our goal to provide excellent an excellent sales and service experience for our customers. Thank you also for talking to me about the situation. I believe that we have an agreement, and I look forward to working with you to resolve the issues. Sincerely, Dennis Henry, General Manager, Crown Chrysler-Jeep-Dodge-Ram, Chattanooga

December 26, 2015

Appreciate the good service Came in to check out the Ram/Jeep deal that we saw advertised, and appreciate Terry Robey's good advice and great customer service..thank you! More

by Kcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey
Dec 28, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We're happy to hear that Terry's knowledge and expertise were so helpful, Kcarter! We're glad you felt well taken care of while stopping in to our dealership. We hope to see you again soon! Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

November 28, 2015

Caring Service Judy was very nice with advice and answering any of the questions that I asked. She took the time to make sure that I understood everything prior to l More

by cheree9066
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Nov 30, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello cheree9066, We're happy to hear that Judy was able to answer all of your questions and provide you with an excellent service experience. We hope to see you in the future for your vehicle's next service. Sincerely, Crown Chrysler Dodge Jeep Ram

November 23, 2015

Kindness is the best Great place for car service! Staff was very polite and thoughtful. I would bring my car here even if it was not a Jeep. Excellent customer service More

by Kau123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
Nov 25, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Kau123, thank you for your feedback. We are pleased to know that our service team has taken such great care of you. Our aim is to give every customer the highest level of customer service. Please feel free to contact us for any of your vehicle service needs. Sincerely Crown Chrysler Jeep Dodge Ram Chattanooga

November 06, 2015

excellent service This was my second visit although i didn't buy my Dodge there, i take my car there to get serviced and this particular time i dropped it off early for More

by Charmin79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Nov 09, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Charmin79, thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Judy was great. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Chrysler Jeep Dodge Ram Chattanooga

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