Crown Chrysler Dodge Jeep Ram of Chattanooga

Helpful! Thorough! Not intimidating! I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel tha I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel that way at this place and with the service people. They were helpful and VERY thorough. Would DEFINITELY go again! More

Outstanding Customer Service and Service My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalis My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalism. She was courteous, friendly, informative and prompt. I will recommend this dealer to everyone i know. And i plan to come here for my maintenance needs. Thank you. Judith is a true professional. She/her professionalism and customer focus attitude remind me of the women and men i worked with in the armed services. Thank you. More

SOOOOOO PLEASED!!!! The entire experience here was the best! The first time I showed up to look at a Journey Crossroad. Darrell rode with me on the test drive and allowed The entire experience here was the best! The first time I showed up to look at a Journey Crossroad. Darrell rode with me on the test drive and allowed me to take it to my husband's work to show him. The entire ride he was very personable and friendly. He also went over every aspect of the car and what it had to offer. We set down to work numbers and he brought in Larry White to help. At this time I had to leave to go get my son from a birthday party but Darrell allowed me to take the Journey and he rode with me again explaining what all the vehicle had to offer but not in a pushy way. Once we got back Larry worked #'s every way possible to get me where I wanted to be at. He was also amazing! You could tell they wanted to make the sell but wasn't overbearing and pushy about it. I left unsure of what to do but continued the search for my next vehicle. A few weeks went by and I decided on a Dodge Caravan. I called them up, had them work some numbers without even going down there to look at it, and within a few hours Larry had the #'s we needed to see. They got the paperwork ready, my husband stopped in to sign it, and I went that evening to pick it up. Best car buying experience we've had yet and this is the 4th time in less than 4 years we 've purchased a vehicle! Both men were great and I highly recommend them! More

Oil change appointnent Judith McDowell was my handler. She met me at my car, and explained what information she was taking from my vehicle. Then sent me into the waiting r Judith McDowell was my handler. She met me at my car, and explained what information she was taking from my vehicle. Then sent me into the waiting room while the work was done. She came in to give me the results of the inspection and to give it in terms that I undersood. She was very friendly. I would come back to her again. More

Easy and sweet Darreal was very helpful and not pushy. He listened to my needs and wants and meet them. After leaving dealership I was very proud in giving them my b Darreal was very helpful and not pushy. He listened to my needs and wants and meet them. After leaving dealership I was very proud in giving them my buisness. Thanks, More