Back

Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

April 21, 2015

Dealer had to search of a hard to find leak did agood job good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. More

by glowndk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 15, 2015

my customer service experience Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to More

by tetzeltillery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 14, 2015

scheduling a service appointment only to be turned away I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I procee More

by 06dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Link
Apr 30, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Dodge06, It is always our goal to provide an excellent service experience for our customers and we apologize that you do not feel that this was the case for you. Unfortunately, our service department has been extremely busy lately and we did try to re-schedule your appointment by telephone prior to your arrival. We called our store in Cleveland and they were able to take you, but you were unable to leave the vehicle for them to work on. I have tried a number of times to reach you by telephone but have been unable to. I would welcome an opportunity to try to resolve your complaint and would appreciate it if you could call me at the dealership on 423-591-6868 at your earliest convenience. Sincerely, James Roy Botts, Service Manager, Crown Chrysler-Dodge-Jee-RAM, Chattanooga

April 08, 2015

Helpful, efficient quality service and staff. I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she More

by sarahbarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 01, 2015

SUPERB... Our experience was great.. The salesperson was proficient.. And a great listener and knew just what we needed to meet our needs. He even referred us More

by Imani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mckibben
March 31, 2015

Great dealership Viktor Pelezhaev was an awesome salesman. He was very detailed and really aimed to please on what I was looking for in a vehicle. I was very satisfie More

by Lacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Viktor Polezhaev
March 31, 2015

Great service. James Fulton was very helpful and attentive. He listened to my issues, took action and communicated the results. We love our 2015 Grand Cherokee. More

by cjb37416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulton
March 31, 2015

Had a great time! Thanks to Marco Pinzon, Ram 1500 is now my car. Will recommend this to friends and family. Thanks guys appreatiate it, be back soon thanks More

by Thomask_
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco pinzon
March 19, 2015

My first tune-up experience was awesome,service was amazing Judy LaChance,was OUTSTANDING in her start to finish service. She went over future things I will need to get done and was very professional, knowledge More

by chris lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
March 18, 2015

service center Great service. James Fulton was really helpful most recently and everyone is always very courteous.. We've been extremely happy with multiple service More

by Biggpapaoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulton
...
224
...