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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.8
2,603 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,603 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

August 11, 2015

LOVELY SERVICE GREAT PEOPLE FEEL LIKE U SOMEONE SPECIAL WITH YOUR SERVICE, WAS TREATED NICELY BY EVERYONE EVEN CUSTOMERS IN WAITING ROOM. FRIENDLY PLACE EVERYONE WITH SMILES, WIL More

by MONEYMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clemmons, Judy McDowell
Aug 12, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi MoneyMike, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Chrysler Dodge Jeep Ram

August 09, 2015

Awesome service in service department I was was in from out of town & Judy got my jeep in Really quick & I just walked in & needed help, Judy was very helpful & super nice!! Jodi Hearst More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Aug 10, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jodi, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Judy strives to offer our customers exceptional service. If your ever in the area again and need assistance please do not hesitate to contact us. We would be happy to help! Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga

August 08, 2015

Fast and Friendly Service department was fast and friendly!!! Plus they have a great lounge with 2 Tassimo coffee machines that is always fully stocked with a variety o More

by Kaelamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Aug 10, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi kaelamiller, We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga

August 06, 2015

bad service Car sits on lot 3 days before they touch it. Serviced a c and. 1 week later down again. They say they can't fix for 10 days. It is 100 degrees. They a More

by felinegroovie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Fulton
Aug 24, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear "felinegroovie", Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great service experience in our dealership and we sincerely apologize that you feel that yours has not been satisfactory. Unfortunately, with the screen name you used, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. we have tried to reach out to you through the DealerRater review system, and would appreciate it if could you please call me at the dealership at your earliest convenience 423-591-6868. Sincerely, James "Roy" Botts, Service Manager, Crown Chrysler-Dodge-Jeep RAM, Chattanooga

July 29, 2015

Service Rating Judith McDowell helped me on the day that I had my vehicle serviced. She was very helpful and informative. I feel my service went faster because of he More

by peaches14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
July 15, 2015

Start to finish, persistent. Cole Brand assisted me my quest to upgrade my vehicle. At the beginning, we could not get the numbers to work on what I wanted. I do contract work so More

by Boopmyster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Brand
Jul 16, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello! We stick with our customers through thick and thin. After all, that is our job: to help customers find their dream car. Thank you for giving us the chance to prove to you that we could do it! Your faith in us, inspires us to keep on pushing for perfect customer service! Sincerely, Crown Chrysler Jeep Dodge Ram Chattanooga

July 07, 2015

RECALL SERVICE -JOB WELL DONE- She greeted me with smile on her face as she asked me what she can do for me. Since the job required an all day work on the truck , she had their ser More

by customer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
July 07, 2015

Recent service During my recent experience at Crown Ram of Chattanooga, James Fulton did an excellent job performing his duties as a Customer Service adviser. James More

by BKER6016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulton
Jul 08, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello! Our team is the best around! We are ALWAYS professional and we strive to be courteous and to make our customers days'. Thank you for letting us know how we are doing! Signed, Crown Chrysler Dodge Jeep Ram Chattanooga

July 02, 2015

pleasant I felt really comfortable dealing with this dealership I had gone to two others before purchasing my new vehicle at Crown. They delivered my new vehic More

by cblair57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were a couple more people that I had the honors of dealing with I just can't remember their names and I'm sorry for the lapse in memory., Michael Ullenberg, Larry White
Jul 06, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello! We are so glad that we were able to go above and beyond your expectations to deliver your new car to your job. We sincerely hope you enjoy cruising around in your new car and we hope to see you again soon! Yours Truly, Crown Chrysler Jeep Dodge Ram Chattanooga

June 14, 2015

Made my life!!! Stopped by to take a closer look at the jeep renegade wasn't even planning on driving it. Took it for a drive then the manager let me take it home for More

by Amorgan88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Jones, Darrell Lacy
Jun 16, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Excelling in customer service is very important to the whole Crown family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided you with the best service we could and we hope to see you in the future. Thank you for your positive review! Sincerely, - Crown Chrysler Dodge Jeep Ram Chattanooga

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