
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Great service on my wife's Jeep Liberty! We had a service recall on our Jeep Liberty to install a hitch receiver to better protect the gas tank for folks challenged finding their brake pedal We had a service recall on our Jeep Liberty to install a hitch receiver to better protect the gas tank for folks challenged finding their brake pedal behind you. Judy LaChance could not have been better at calling to let me know when they had a batch of hitches in, meeting me when I got our vehicle there, and being second to none at being courteous, helpful, humorous (I can't stand a stale old fish can you?!), and just down right pleasant to be around. Before you know it, our Liberty was ready -- in UNDER an hour -- when I'd fully expected a good 2 hours to get that done. Great folks at Crown Chrysler, glad they're there, and also glad they've got Judy LaChance at their Service Desk! Thanks Judy!! More
GREAT buying experience ALL because of Bruce Lee Bruce Lee is the best!! He went out of his way to do some research, and he found a discount that I didn't know was available to me, and it saved me ov Bruce Lee is the best!! He went out of his way to do some research, and he found a discount that I didn't know was available to me, and it saved me over $1,500.00. Very nice guy, and very helpful. Not at all pushy like most other salesman. Go see Bruce Lee and you won't be disappointed. More
Corey dent This man went above and beyond to help me find a great car thank you so much sir for all you have done for me and my family. This man went above and beyond to help me find a great car thank you so much sir for all you have done for me and my family. More
Great People! Went in for an oil change. Mr. Philyaw swiftly and kindly took care of me. I was in and out in under 20 minutes! Thanks for the great service! Went in for an oil change. Mr. Philyaw swiftly and kindly took care of me. I was in and out in under 20 minutes! Thanks for the great service! More
New Jeep Cherokee I recently purchased a Jeep Cherokee from Crown of Chattanooga. Zach Williams was great to work with. There was no pressure and we were allowed to l I recently purchased a Jeep Cherokee from Crown of Chattanooga. Zach Williams was great to work with. There was no pressure and we were allowed to look and take our time. It was the best car buying experience I have ever had. I would definitely return to purchase another vehicle. Tara Stricklin in finance was great. She was able to get us the payments and terms that we needed. Again it was the best experience. More
Mrs. Taylor I was very impressed with Ronny's knowledge, and willingness to listen to my needs. He was very helpful and genuine. He took time to show me many opti I was very impressed with Ronny's knowledge, and willingness to listen to my needs. He was very helpful and genuine. He took time to show me many options and was not too pushy. I will definitely be buying my car from Ronny !! More
New jeep I recently purchased a Jeep Cherokee and was helped by Reginald Harris and then Donald Gentry. I must say I have never been more pleased with auto ser I recently purchased a Jeep Cherokee and was helped by Reginald Harris and then Donald Gentry. I must say I have never been more pleased with auto service. They were very helpful and caring and helped me get a car that I absolutely love. I have been telling everyone that will listen about the wonderful service that I had. By far best customer service, they made my car buying experience a great one More
Great Service I just purchased a 2014 Jeep Cherokee from Colin Mooney. I was expecting the same runaround I have experienced in the past, but was quickly surprised I just purchased a 2014 Jeep Cherokee from Colin Mooney. I was expecting the same runaround I have experienced in the past, but was quickly surprised by the great service and care provided by not just Colin but the new trainee Dustin and the whole staff. I have purchased several new vehicles in the past couple of years from other dealers and was less than satisfied. I would have to say to those pervious dealers I have worked with they should take a training course on customer service from Crowns associates. Needless to say I will be referring Crown to all my friends and family. More
2 Vehicles in one day I had brought my car for service..AND that's when we met Demetrius Hubbard... He needs to be training the Salesmen..lol He not only knew the cars ins I had brought my car for service..AND that's when we met Demetrius Hubbard... He needs to be training the Salesmen..lol He not only knew the cars inside and out, answered all questions I had.. all said and done.. Mother and I drove off the lot in new cars.. Mine 2014 Dodge Charger, Mothers 2014 Dodge Journey.. Thank you Mr. Hubbard and Dodge for making it possible.. More
Lack of customer service skills Has a "teen type" attitude and needs better training on how to treat and serve customers. Doesn't know how to properly return, answer, or end phone c Has a "teen type" attitude and needs better training on how to treat and serve customers. Doesn't know how to properly return, answer, or end phone calls..Promises repairs when they are not ready, and then does not return phone calls to inform of progress or reason for repair delay.. I have been in customer service all my life, and this is the worst customer service I have ever experienced by far. I will never recommend this service center strictly based on the customer service I have received. More