Crown Chrysler Dodge Jeep Ram of Chattanooga

We bought a used 2011 Chevy Tahoe here. Ray West was our sales consultant. Ray did a great job of getting evertything lined up before we came in on the phone and email. We loved that. It was as simple as co sales consultant. Ray did a great job of getting evertything lined up before we came in on the phone and email. We loved that. It was as simple as coming in and signing the paperwork. We love our Tahoe and would highly recommend Ray and the staff at Crown for future car purchases. More

diagnosed problem, ordered part promptly, part arrived promptly, service called and set up appointment, serviced called when work completed and on time. never had to call the service dept. they were on to promptly, service called and set up appointment, serviced called when work completed and on time. never had to call the service dept. they were on top of my service issue until i came to pick up my jeep wrangler. thank you david wilson in service, parts dept, and the warranty dept. Sincerely, Kevin Shumaker More

Apparently my 2001 Dodge Dakota had a unique electrical problem that would come and go. I received a call from Jason Sharp the day after dropping it off and he walked me through the issues. This started problem that would come and go. I received a call from Jason Sharp the day after dropping it off and he walked me through the issues. This started my experience off on the right foot because years ago I had engine trouble and had to bring it to this dealership for repair when other mechanics could not fix it. It was a horrible, expensive experience and I vowed never to come back unless I absolutely had to (I will spare the details). Anyway, I was pleasantly surprised up to this point but then came the price. "Unfortunately these are special order parts" Jason said. The total was going to be around $1500.00. When it was ready, I received a phone call from Jason and he advised that he miss quoted me on the price-- I quickly began looking for a place to sit down. When I arrived back to the dealership, John Modean got my paperwork and walked me through everything that had been done. I had a number of questions for him regarding this vehicle and others that I was considering buying. He was extremely helpful and acted as if I was the most important person in the room. I know that must have been stressful because of how busy the service department was. The only negative things that I could say was that (1) it took a week to fix (Monday to Monday) and (2) I had to call several times to get updates (it would have been nice to get a call with updates so I wouldn't have had to call on a daily basis). More

Greg Carter was great to work with from the moment we met. He was friendly but calm and never pushy. He was just there ready with detailed information when we needed it. He was very knowledgable on the met. He was friendly but calm and never pushy. He was just there ready with detailed information when we needed it. He was very knowledgable on the vehicles. He was also very patient and respectful as my wife and I discussed the pros and cons of the different trucks. I had been to six or eight other dealerships to test drive and look at trucks and talked to other salesman. Greg was the best salesman my wife and I have met. He was a humble, down to earth, friendly guy. The kind of guy you could be good friends with when your not looking for a vehicle. I will definitely use Greg Carter in the future and will definitely refer my friends and family to him. Thanks More

David has taken care of me beyond measure. He makes sure the job gets done, and is to my satisfaction. Because of how David treated me from the beginning keeps me coming back to him/ your service department the job gets done, and is to my satisfaction. Because of how David treated me from the beginning keeps me coming back to him/ your service department. Right now my husband is deployed and I am currently 7 months pregnant. I feel like family whenever I come to Crown. In fact, I was there today ( 02/27/2014) to purchase a part for my 2008 Liberty that Reginald Harris sold to me, and the receptionist ( I can't remember her name) was asking how my husband is and how I am coping with his deployment. It is nice to be able to walk into a business and to be known by name and for them to remember your situations. Sarah Farmer More

Took my Jeep in for warranty work and was assisted by David Wilson. He assisted me with having the vehicle evaluated, parts ordered and serviced in a timely fashion. During the first scheduled appointmen David Wilson. He assisted me with having the vehicle evaluated, parts ordered and serviced in a timely fashion. During the first scheduled appointment they needed an additional day to diagnosis the problems with my vehicle and set me up with a rental car on them. Couldn't ask for better service. More