Crown Chrysler Dodge Jeep Ram of Chattanooga

I just got my Durango from David Hall at Crown Cars. David is the most helpful person I have ever bought a car from. I told him what I was looking for and he took me to the perfect vehicle. I drove it a David is the most helpful person I have ever bought a car from. I told him what I was looking for and he took me to the perfect vehicle. I drove it and me and my wife bought feel in love with it. Didn't need to drive anything else. The rest of the process was just as quick and easy. So if your looking for a vehicle go see David Hall at Crown Cars. More

My wife and I brought in our Jeep Patriot to be worked on because the transmission was going out. Quite frankly, we were pretty depressed when we first went into the shop. Our transmission had gone out on th because the transmission was going out. Quite frankly, we were pretty depressed when we first went into the shop. Our transmission had gone out on the highway and we KNEW it was going to cost us a fortune to get it fixed. So when we arrived, we were stressed, worried, and a little angry. We worked with John and Jeff in the service department and from the moment we got there, their positive attitude was infectious. Not only did they insure us that everything was going to be alright, but they just joked with us and made small talk, which made it a great first impression. John talked with Jeep's corporate department and was able to work out a deal that we didn't think was possible. Truly amazing. These guys weren't just doing the work for us, but we could tell that they were on our side and truly wanted us to be happy. John and Jeff communicated with us through the whole process and the work was done efficiently and professionally. Before this all started, I was sure that I would never buy another Jeep because of the transmission, but John, Jeff, and the whole service department has restored my faith in the brand. It was such a blessing to work with them and an overall amazing experience. More

I had an issue with my Jeep Unlimited Wrangler in that it would fail to remain cranked after starting....David was extremely helpful in getting my problem resolved on same visit and took great pains to make would fail to remain cranked after starting....David was extremely helpful in getting my problem resolved on same visit and took great pains to make sure I was happy with the resulting fix....I am really appreciative to Crown Chrysler for the customer service I receive while at their dealer ship especially from David...Thank you. More

I would like to take a moment and commend your dealership for having a true above and beyond employee. I feel Jeff Milsaps went out of his way to cast a positive light on your dealership. He overheard a conv for having a true above and beyond employee. I feel Jeff Milsaps went out of his way to cast a positive light on your dealership. He overheard a conversation of mine with a friend about a recall that I received from Jeep. I was complaining about calling the dealer and getting the run around about bringing the car in for service. He without hesitation came over to inquire about the dealership that I had called and ask for an explanation of my complaint. He introduced himself and asked that I bring my Jeep to Crown the next day for service. I took my Jeep to Crown on Friday, March 14, 2014. I was promptly greeted by the staff and they collected the needed information on my recall. Jeff explained that it might take a couple of hours from the point of check-in until completion. I was shown to the customer lounge to wait. Much to my surprise the inspection was done and I was back on my way within one hour. Jeff seems to be a true, caring, loyal and committed to the highest quality of customer service employee that all of us desire to have as part of our team! More