Crown Chrysler Dodge Jeep Ram of Chattanooga

I recently purchased a 2013 Dodge Challenger from a local used car dealer. The left and right door seals seemed to be worn prematurely. I took my vehicle to Crown (David Wilson/Service Dept), and although th used car dealer. The left and right door seals seemed to be worn prematurely. I took my vehicle to Crown (David Wilson/Service Dept), and although the vehicle had been a rental from Enterprise, and the warranty would not cover the replacement of the seals, he had them replaced at no cost. I was very impressed in Davids eagerness to resolve this issue, and I will continue to use Crown as the only place to have my vehicle serviced or repaired. Thank you David!! More

The parking brake alert system had become non-functional on our 2014 Durango. We had just moved to the area so I checked google reviews on the local Dodge dealers and Crown of Chattanooga had a 4.8 out of 5 on our 2014 Durango. We had just moved to the area so I checked google reviews on the local Dodge dealers and Crown of Chattanooga had a 4.8 out of 5. Wow I've never seen a dealership with that kind of rating. So I called and made an appointment. Took the vehicle in on Monday at 10:00 am. David Wilson greeted us almost as soon as the lift door opened. After writing up the service Mr. Wilson informed us that they may have to keep the vehicle overnight. I told him that would not be possible because we only have two vehicles here at the time (one is a service vehicle), and I had not brought our other personal vehicle down yet. I told him that I would need it back at 3:00 pm so my wife could pick our son up at school. He said he would see what he could do. At 2:30 pm that afternoon Mr. Wilson called and said our vehicle was ready. Again wow, I have never seen a service writer work so hard to please his customers. After arriving at the dealership Mr. Wilson informed me he moved some less pressing service tickets around to accommodate our situation. I want to thank Mr. Wilson and Crown of Chattanooga for the outstanding service they have provided my family and will continue to use them for ALL of my automotive service needs. More

This is the second time I have been to the dealership for routine service and have no complaints with the service department. They do what they say and say what they will do. They let me know if things pop u routine service and have no complaints with the service department. They do what they say and say what they will do. They let me know if things pop up and what it will cost and how long it will take. So far I have no complaints what so ever they do great work. More

I am very pleased with service here. They are always friendly and are willing to go the extra mile to assure that you get only the best service experience. I am absolutely satisfied with my vehicle and friendly and are willing to go the extra mile to assure that you get only the best service experience. I am absolutely satisfied with my vehicle and know that I can depend on these guys anytime. Thanks so much to all of you at Crown Chrysler of Chattanooga. You definitely have my recommendation! More

Yes I had an awesome experience! and I did recommend you all to my brother who just bought a vehicle two weeks ago! Ya'll are Awesome keep it up!!!! all to my brother who just bought a vehicle two weeks ago! Ya'll are Awesome keep it up!!!! More

I came in Saturday looking for a new truck. I meet David Hall and I told him what I was looking for and showed me some trucks and also told me of leftover 2013 models he had left. He said they had some real Hall and I told him what I was looking for and showed me some trucks and also told me of leftover 2013 models he had left. He said they had some really good deals on these trucks and wasn't kidding I got an awesome truck at a fantastic price. If your looking for a new truck go see David Hall!! More

My salesman, Doug Clark, was extremely knowledgeable and courteous. As I was test driving multiple cars, he was extremely patient while I made my decision. The staff was friendly and helpful. No high pre courteous. As I was test driving multiple cars, he was extremely patient while I made my decision. The staff was friendly and helpful. No high pressure sales. An extremely good car buying experience. I would definitely recommend this dealership and be sure to ask for Doug! More

My wide and I had a horrible time with a pep boys, they really took us for all they could before we figured out they weren't trying to fix the problem. This fella came out had a real calming demeanor, aske really took us for all they could before we figured out they weren't trying to fix the problem. This fella came out had a real calming demeanor, asked what's wrong, really felt for us with our situation and got right on the work, no appointment, just said we'll take care of it and you, I felt really good about leaving the car with him, when the work was complete he showed us the parts that were replaced explained in detail why things needed to be replaced and when we went to cash out he tried to help us with the pricing as much as possible, I felt like he was in our corner, just a night and day difference from pep boys. I will definitely continue to bring my vehicles to John Modean, just amazing service, I couldn't have been happier. More