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Crown Eurocars
Pinellas Park, FL
3,270 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,270 reviews
November 29, 2018
Great experience as usual I stopped in Crown Mercedes with no appointment to discuss a battery malfunction light with my service advisor Charles Apple. He quoted me a price and I stopped in Crown Mercedes with no appointment to discuss a battery malfunction light with my service advisor Charles Apple. He quoted me a price and time frame to be completed both of which were incredibly reasonable. The car was finished in 20 minutes and for $75 less than quoted, this never happens...lol. Anyway I very much enjoy being a customer of Crown Mercedes benz and Charles Apple is a great service writer. Thanks again to the team at Crown Eurocars! More
by Blkcls550
Employees Worked With
Charlie Apple
Helpful November 29, 2018
Mr. Phillip, the best salesman ever- Domonique Merricks Hands down, this was the ABSOLUTE BEST experience I have ever had purchasing a vehicle. Phillip was an excellent salesman. When we initially arrived, Hands down, this was the ABSOLUTE BEST experience I have ever had purchasing a vehicle. Phillip was an excellent salesman. When we initially arrived, my family and I walked the lot looking at vehicles. While everyone else just looked and walked past us Phillip actually had the decent courtesy to ask if we needed assistance. He took the time to educate us on the vehicle we had our minds set on. Providing us with very interesting facts, Phillip made our decision to purchase the vehicle that much easier. We’re proud to say that we are new owners of a 2019 Mercedes GLC 300. Thanks to the best salesman in the world, Mr. Phillip Boone! More
by Merricksfamily
Employees Worked With
November 27, 2018
Great service Everything was great, great customer service skills and always thinking in the customer. We felt very well during the transaction process and everythi Everything was great, great customer service skills and always thinking in the customer. We felt very well during the transaction process and everything was great. More
by palvarez
Employees Worked With
Bianca Presti
November 26, 2018
Buying experience is terrible Terrible experience in trying to buy a GLA 250 from Crown Eurocars. I started dealing with Breanne and she was great and sent me the information that Terrible experience in trying to buy a GLA 250 from Crown Eurocars. I started dealing with Breanne and she was great and sent me the information that was requested right away. Later Bianca came up and said that Breanne is no longer working there. I was getting calls from different sales people and I had to go over the same information until I gave up and was letting them go to voice mail. Bianca never responded my email so I received an emial from Larry Casto asking how the experience was and to give him a feedback. Well I sent an email to Larry and all he did was to give it to Bianca. My guess is Larry email to me about getting with him on a feedback was not that important to not respond or call me back. More
by DealerReviewUTUBE
Employees Worked With
Larry Casto, Bianca Presti, Breanne Sefsick
November 26, 2018
Great Experience We recently moved to St. Pete and have identified Crown Eurocars - Andy in Service and Igor in Sales- as our new dealership. We woke up this past Fri We recently moved to St. Pete and have identified Crown Eurocars - Andy in Service and Igor in Sales- as our new dealership. We woke up this past Friday morning to find our E350 batter dead. After a visit by Roadside to jump start the car, we were advised to head to the dealership. I called for an appointment and was told to just come on in. When we arrived, we were greeted by a friendly young man who promptly confirmed he could help us and invited us to meet with Andy, the Service Advisor. Andy also greeted us with a smile and promptly wrote up our repair order and invited us to wait for the vehicle. Since we have been wanting to test drive the GLC, we took him up on his offer to stick around. I had previously met Igor at a local Chamber event and asked if he was available to assist us. Igor rushed back from lunch to meet us. He was helpful and patient as we test drove the GLC and confirmed, that's our next vehicle. Surprisingly, just as we finished with Igor, Andy notified us that our vehicle was ready to go. Everything was covered by the warranty - which was great. When we got back in the car, we noticed it had been cleaned and vacuumed! We are excited to return and get our new GLC soon. Thanks for the great experience. More
by Boxer Mama
Employees Worked With
Andy Mrasz, Igor Klobucar
November 24, 2018
Best of the Best The best buying experience possible! This is my second car buying experience with the big Z. I will give them 6 starts if I could. The best buying experience possible! This is my second car buying experience with the big Z. I will give them 6 starts if I could. More
by Zoro
Employees Worked With
November 24, 2018
Dave Siskin Thanks to Dave we found the car we wanted and he made the whole buying experience a pleasure.. Crown Eurocar is the best dealership we have ever had Thanks to Dave we found the car we wanted and he made the whole buying experience a pleasure.. Crown Eurocar is the best dealership we have ever had the pleasure to deal with. More
by St. Pete Merc
November 24, 2018
Beautiful dealership, incredible staff. Saied Navab immediately made me feel at home. Found Crown Eurocars searching for a used car online. The Hyundai Azera was just as advertised. I love t Saied Navab immediately made me feel at home. Found Crown Eurocars searching for a used car online. The Hyundai Azera was just as advertised. I love the car and can't say enough about my purchasing experience. Every person I talked to was welcoming and pleasant. Fair offer for my trade, good deal on my purchase. Marc in finance showed why he has been there for over 30 years, warm and genuine. Next time I am looking, this will be the first place I go. Highly recommend Crown Eurocars to anyone looking. More
by Lee L
November 21, 2018
Tom Cammarata is very attentive and keeps me informed during the service process. He is professional and he knows Mercedes. I like the ability of being able to text is very attentive and keeps me informed during the service process. He is professional and he knows Mercedes. I like the ability of being able to text the dealership. This time, in addition to my car’s repair, I had my Mercedes detailed.WOW. Great job. My car looks new. More
by Marion
Employees Worked With
November 17, 2018
Attentive to all needs Saw a car on internet that we wanted to look at. Sent message and received response immediately. When we met Zoltan Krempaszky at dealer ship, he wa Saw a car on internet that we wanted to look at. Sent message and received response immediately. When we met Zoltan Krempaszky at dealer ship, he was so helpful in listening to what we wanted. He took time to show us, talk with us and answer all our questions. We are very happy with the discission we made. More
by rg1625
