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Crown Ford Fayetteville

Fayetteville, NC

4.7
308 Lifetime Reviews Review Dealership
From New and Used Sales to Parts and Service, Crown Ford Aims to Provide a Truly Stellar Automotive Experience There are numerous reasons why drivers choose Crown Ford. Proudly serving Fayetteville, Fort Bragg, Spring Lake, Lillington and Dunn, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.

256 Swain St

Fayetteville, NC

28303

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Top Reviewed Employees

Joseph Rivera at Crown Ford Fayetteville

Joseph Rivera

Sales Consultant
5.0
Mark Linsangan at Crown Ford Fayetteville

Mark Linsangan

Sr. Sales Consultant
5.0
J. Dwight Shoe at Crown Ford Fayetteville

J. Dwight Shoe

Sales Consultant
5.0
Kevin  Johnson at Crown Ford Fayetteville

Kevin Johnson

Sales Consultant
5.0

Latest Reviews

May 07, 2020

"Worst customer service. I would never recommend Crown..."

- domoniquefanning

Worst customer service. I would never recommend Crown Ford to anyone. They don’t care about their customers at all. Terrible experience buying a car

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Employees Worked With

Tony

May 02, 2020

"Mark was friendly, transparent, honest, and..."

- Andrew Coleman

Mark was friendly, transparent, honest, and knowledgeable. Highly professional. The best car buying experience I’ve had, and it isn’t close. Very comfortable experience. John in finance was extremely helpful in explaining all the paperwork and everything included in the purchase of my new Explorer. He offered lots of helpful information for me and made himself available if I were to have any questions. Impressed!

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Employees Worked With

Other Employees : John Sapp

December 14, 2019

"Horrible service department!! Avoid if at all possible! I..."

- Sheffy2262

Horrible service department!! Avoid if at all possible! I dropped my truck off on 21 October 2019 because my transmission was slipping. They recommended a full transmission replacement And transfer case totaling $14,600. I agreed to the repairs and they performed the work. Upon picking up my vehicle I noticed that the transmission was still slipping. I have taken it back for them to fix it on four different occasions. The service manager assured me that they would get it fixed and expedite the repairs. It is now 14 December 2019 and the truck is still not fixed. I was told several times that they would have a loaner available for me and to this day I have Still not seen a loaner vehicle. Once again, avoid at all cost! Once they complete the work I’ve paid them to do, I will never go back there.

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Employees Worked With

Joe Johnson

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