2,082 Reviews of Crown Honda - Service Center
Great Service As always, Daimara Morrill is very honest. I brought my 2012 Honda Accord in for, I thought, a warranty issue. I had taken my car to an independent a As always, Daimara Morrill is very honest. I brought my 2012 Honda Accord in for, I thought, a warranty issue. I had taken my car to an independent auto repair shop, which was the first time I have ever not gone to this dealership or for as long as I have owned new cars, I have always taken my car for service at the dealership where I bought it. I told them my AC was not cooling. They charged it up and told me that I needed a new evaporator, as there was supposedly a leak, along with two other components. I needed a second opinion so I brought my car to Daimara. Within an hour, she called me and said there was no leak. The mechanic put some dye in it. She told me that if it starts getting warmer again, to bring it in and they would look at it again. I was only charged for a diagnostic. I have been taking my car to this dealership since June of 2012 and Daimara is honest, friendly and doesn't try to sell you anything you don't need. I will continue to take my car to Crown Honda and Daimara. More
Alway’s Satisfied and never disappointed. I’m not one to normally write reviews but this one has been a long time coming. I’ve been coming to this dealership for service for over four years I’m not one to normally write reviews but this one has been a long time coming. I’ve been coming to this dealership for service for over four years and always request for Daimara Morrill as my service advisor. She always has made sure that my wife and I are well taken care of and that all our concerns are addressed and met with the upmost professionalism like no other. Daimara has even gone to what I feel is above and beyond to get to the bottom of an issue we recently had with getting a replacement tire through the insurance we purchased. Diamara Demonstrates and Practices what customer service is all about...Thank you so much for your years of service. More
Great experience Excellent and friendly service. Gary make you feel important and at ease. He explained what was done with my car and gives good and honest advice for Excellent and friendly service. Gary make you feel important and at ease. He explained what was done with my car and gives good and honest advice for my next service.I also disconnected my battery and could not find my audio code and He got the code for me and reset my radio and made sure I wrote the code so I could reset again just in case. Thanks Gary.. More
Always excellent Michelle is knowledgeable, courteous and honest. I have worked with Michelle to service 3 different Honda over many years and plan to continue to do Michelle is knowledgeable, courteous and honest. I have worked with Michelle to service 3 different Honda over many years and plan to continue to do so with my new Honda. She always answers my questions and explains details. I always feel confident working with her and plan to continue in the future. More
easy! Daimarra Morrill checked me in on time, told me what they would do. I ate my lunch, read a little of my book and Daimarra was back to explain what th Daimarra Morrill checked me in on time, told me what they would do. I ate my lunch, read a little of my book and Daimarra was back to explain what they did. Car was great and because we bought the service package, I was on my way quickly. Thanks for making maintenance so easy! More
Service Needed on 2014 CRV My wife and I bought our Hondas at Crown for the outstanding service that they provide. My wife researches service departments before anything else. W My wife and I bought our Hondas at Crown for the outstanding service that they provide. My wife researches service departments before anything else. We brought our CRV in for an oil change, to find that the brake pads and tires were in bad shape. Danny Mick took care of us and made sure my wife's car was as perfect as could be and safe to drive. More
Great service Mara is a great service advisor. Always very efficient and timely. Never oversells or pushes for extra service or work to be done. Best advisor. Mara is a great service advisor. Always very efficient and timely. Never oversells or pushes for extra service or work to be done. Best advisor. More
Always excellent service! Thank you, Daimara, for overseeing my last visit to Crown Honda. Service is always rapid, excellent, and friendly. Crown Honda makes it easy to get a Thank you, Daimara, for overseeing my last visit to Crown Honda. Service is always rapid, excellent, and friendly. Crown Honda makes it easy to get a car fixed. I never dread having to deal with a needed repair. The atmosphere is pleasant, the people are helpful, and repairs are always completed much more quickly than expected. Thank you! More
Tire rotation The staff was very customer friendly they helped me when my appointment had some mistakes and they offered fast service, they also offer various ameni The staff was very customer friendly they helped me when my appointment had some mistakes and they offered fast service, they also offer various amenities such as snacks/drinks and massage chairs I rate my overall visit 5/5 stars. More
Oil change & tire rotation Mr. Diaz was very friendly and explained everything to me. He walked back to the waiting room to ask me questions and to let me know my car would be r Mr. Diaz was very friendly and explained everything to me. He walked back to the waiting room to ask me questions and to let me know my car would be ready shortly. I was planning on being there a few hours and I was in and out of there within an hour in a half. More