2,034 Reviews of Crown Honda - Service Center
Mike was exceptionally helpful taking care of a manufacturer's recall notice on my 2008 Element's brake system. Took care of everything in less time than promised and went an extra step and had th manufacturer's recall notice on my 2008 Element's brake system. Took care of everything in less time than promised and went an extra step and had the entire car inspected. Exceptional service and service team!! Thanks!! More
I normally make appointments for all service work, but I noticed I was almost due for an oil change and was leaving on a trip tomorrow, so I just showed up. My Service Rep Michele Dessert got me in quickly noticed I was almost due for an oil change and was leaving on a trip tomorrow, so I just showed up. My Service Rep Michele Dessert got me in quickly for a safety check, oil change and wiper inserts replaced. I have been a customer of Crown for almost 20 years, and my 1998 Honda CR-V with 146,000 miles on it runs beautifully thanks to Michele and Mike Larson, the service tech who normally works on my vehicle. This is my 4th Honda, and as I am an old gal I want it to last as long as I do...I always have the recommended service done and trust Michele and Mike to tell me what needs to be done to keep my car in tip-top shape. I have never had any work done on my vehicle other than at Crown Honda, I do feel like I am treated as a valued customer with honesty and kindness. Thanks to all, at Crown. Bonnie J. Brinker More
Mike went above & beyond what was required to help get me back in my vehicle as soon as possible. The communication was great & he genuinly cared. It is because of Mike that I will always use Crown Honda for back in my vehicle as soon as possible. The communication was great & he genuinly cared. It is because of Mike that I will always use Crown Honda for my service needs. Sincerely, John E. Farren More
I am always interested in a person with a good personality to do business with. The person must also be professional and easy to understand and trust. Michele offers all that and more. No over sel personality to do business with. The person must also be professional and easy to understand and trust. Michele offers all that and more. No over selling and no dishonest promises. I know little about cars and need all the help I can get when it comes to understanding the problems and how to fix them. She knows her stuff and makes it easy to do business with her. I tell any one who would listen about how great she is and what a great place it is to go and have work done on your car. Now worries and no regrets. More
Cliff Bradford is always so nice and he went over and above my expectations for service. My car had a recall for the airbags on it and my battery was bad. He let me use the loaner car because my car above my expectations for service. My car had a recall for the airbags on it and my battery was bad. He let me use the loaner car because my car had to stay in the shop for a day. I thought that was wonderful for the Honda dealership to provide this service to their customers. Cliff is the right person to deal with people - because he will do whatever it takes to keep the customer happy. Thank you, Jeanette B. Ozga (727) 393-7830 More
I have been dealing with Crown Honda for 7 years now, and have always had excellent customer service from the employees. Everyone is quick to acknowledge me and my needs. I work in customer service, so I am have always had excellent customer service from the employees. Everyone is quick to acknowledge me and my needs. I work in customer service, so I am usually very tuned in to judge anything less than excellence when it comes to taking care of the one whom pays the bills. I would, and have, recommended them to everyone I know whom drives a Honda , or is looking to buy a new car. I have sent several of my own customers to have their cars serviced with Michele Dessert. They have all been very satisfied and continue to patronize Crown. More
Crown Honda is an exceptional dealership. My service representative, Michele Dessert, is a 5 Star professional.Her product knowledge is encyclopedic.Her advice and counsel is always relevant and custome representative, Michele Dessert, is a 5 Star professional.Her product knowledge is encyclopedic.Her advice and counsel is always relevant and customer friendly. Preventive maintenance and remedial work is always scheduled and handled promptly. The interaction between technicians and customer(s)is always informative, friendly and courteous. More
I have purchased several Honda's and had them serviced at Crown Honda for the past nineteen years. My experience there has always been positive, all of the employees I have been in contact with have been pr Crown Honda for the past nineteen years. My experience there has always been positive, all of the employees I have been in contact with have been professional and friendly. I never hesitate to call Michele when I have a service need, the dealership is comfortable, clean, and accomodates my wait- I do not mind waiting for my vehicle! More
Every time I go in I"m greeted by Michele Dessert only Every time I go in I"m greeted by Michele Dessert only because I ask for her because she treats me right every time.She doesn"t try to sell m Every time I go in I"m greeted by Michele Dessert only because I ask for her because she treats me right every time.She doesn"t try to sell me service I don"t need and if there is a way to save ( like something under warranty that I"m not aware of) she lets me know and doesn"t try to screw me.Also the service has always been good and one guy that I trust is Dennis Guevin because he seems like a straight shooter and doesn"t beat around the bush also. But in all honesty all the techs have done good for the most part.I think service is very important because it may decide whether or not that I buy a car there again or not More
I took my wife's Pilot to Crown Honda and more specifically Michelle Dessert on the recommendation of my father. He was right. Michelle is not only forthright and honest, but she is also a pisto specifically Michelle Dessert on the recommendation of my father. He was right. Michelle is not only forthright and honest, but she is also a pistol and fun to deal with. If you need service on you Honda go see Michelle. More