Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,082 Reviews of Crown Honda - Service Center
Sort by
October 04, 2020
Crown Honda has a great service department. I'd like to send a special thank you to Daniel Quintilian my service advisor. He was courteous, friendly and showed concern for my needs. send a special thank you to Daniel Quintilian my service advisor. He was courteous, friendly and showed concern for my needs. More
by Brenda
Employees Worked With
Daniel Quintiliani
October 03, 2020
Michelle Dessert is wonderful! She always takes time to explain everything to me and makes recommendations as needed. She is honest, respectful, and extremely knowledgeable. I can't say enough about how wo explain everything to me and makes recommendations as needed. She is honest, respectful, and extremely knowledgeable. I can't say enough about how wonderful she is to work with! It is always a pleasure to do business with her! More
by Lzsdevlin
Employees Worked With
October 03, 2020
Please excuse me if I do not write the complete 25-word Minimum, I am not good at writing reviews. My experience was completed by Gary Phillips and I was totally pleased with his professional assistance. Minimum, I am not good at writing reviews. My experience was completed by Gary Phillips and I was totally pleased with his professional assistance. He answered every question and touched every base I was concerned with. Harold D. Newnam More
by hnewnam
Employees Worked With
September 30, 2020
Gary Phillips provided quality service with a personal touch. His professionalism and attention to detail are the type of service consistent with the Crown family. He is an asset to the organization. touch. His professionalism and attention to detail are the type of service consistent with the Crown family. He is an asset to the organization. More
by Hoosierdaddy
September 30, 2020
Since I moved to the Saint Pete area , I've been taking my Honda CRV to Crown Honda for service. I'm taking this opportunity to rate Crown Honda as a 5 star sales and service center. Everyone makes you fee my Honda CRV to Crown Honda for service. I'm taking this opportunity to rate Crown Honda as a 5 star sales and service center. Everyone makes you feel like a special customer; this are attentive and shows a high level of care. From the time you arrive, the greaters welcome you with a smile and check you in. My service drive operator Michele Dessert, is truly amazing and very knowledgeable about the services; she explains everything in layman terms an terms and shows that she care; Kudos to the staff at Crown Honda. Satisfied Customer - Richard. More
by rnaraine
Employees Worked With
September 30, 2020
I was looking to purchase a commuter car and had my eye on a Honda Fit for a while. John Baker was incredibly helpful in finding a perfect fit, going over used and new vehicles, suggesting various pricing on a Honda Fit for a while. John Baker was incredibly helpful in finding a perfect fit, going over used and new vehicles, suggesting various pricing options, explaining every step of the process clearly and knowledgeably. It was an excellent experience, and I have no doubts that I'd go back to Crown Honda for my next vehicle. Michele Dessert performed an initial service and was more the excellent. More
by J. Holcomb
September 28, 2020
This is my second time coming to the dealer and using the service advisor Gary Phillips. He is always attentive and let you know before hand how much is going to be. Gary has great customer service. I will d service advisor Gary Phillips. He is always attentive and let you know before hand how much is going to be. Gary has great customer service. I will definitely be back and use him as my service advisor. More
by akishachurch77
Employees Worked With
September 27, 2020
My representative, Daimara, provided excellent service and kindness to assure the best pricing, service needs and time for repairs. I have my Honda Accord serviced exclusively at Crown Honda. and kindness to assure the best pricing, service needs and time for repairs. I have my Honda Accord serviced exclusively at Crown Honda. More
by mkopp2
Employees Worked With
September 25, 2020
I bought a Honda Civic Type R brand new earlier this year. It broke down while driving two separate times, and was towed back to the dealership each time. The car was at the dealership for a total o year. It broke down while driving two separate times, and was towed back to the dealership each time. The car was at the dealership for a total of 24 days; a loaner vehicle was NOT provided. I was left to figure it out for myself, even though it was their initial misdiagnosis. The vehicle was eventually repaired and returned to me recently, with: a greasy steering wheel, scratches on the paint, and a chip on the finish of one of the wheels. An interior cover was removed that was irrelevant to the repair, and was left in the open - not sure why a center console piece was removed to replace the fuel pump. Misdiagnosed the issue and couldn't keep the appointment that was scheduled, resulting in further delays to the correct repair. Lots of lost time with no compensation or formal apology. I would NOT recommend this dealership if you value customer service or loyalty - I will spend my money on a new car at a different dealership next time - live and learn. Note: Michele was very sweet during the entire process. She made a terrible experience bearable. More
by ThumbsDownCrown
September 25, 2020
Michele has always been extremely professional & courteous and always makes my visit enjoyable with her great disposition and humor!! I am thankful that she always courteous and always makes my visit enjoyable with her great disposition and humor!! I am thankful that she always More
by janice steele
Employees Worked With
