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2,082 Reviews of Crown Honda - Service Center
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September 06, 2020
Dealership got us in and out quickly for our oil change this time - which with the coupon was about the same price for a synthetic change as the "non dealership" quick lubes. Great job! this time - which with the coupon was about the same price for a synthetic change as the "non dealership" quick lubes. Great job! More
by Al
Employees Worked With
James McLaughlin
September 01, 2020
There have been many changes over the more than 20 years I have been a Crown customer, but Michelle has been the one person I have always known I could rely on. She is knowledgeable, honest and responsive t I have been a Crown customer, but Michelle has been the one person I have always known I could rely on. She is knowledgeable, honest and responsive to her customers needs. More
by c2newell
Employees Worked With
August 31, 2020
Definitely would recommend Yana to all my friends! Great service, Very fast and efficient knows her job and makes sure you will walk away with a smile on your face! She will not disappoint! If I could give service, Very fast and efficient knows her job and makes sure you will walk away with a smile on your face! She will not disappoint! If I could give 10 stars I would! More
by Nicole G.
Employees Worked With
Yana Simon
August 31, 2020
Brought my vehicle in again on 8/1/20 for the same issue from a year ago - water stains on the headliner - and 2 other issues with the vehicle that are covered - 1st: the CSR was complaining to her co-wor from a year ago - water stains on the headliner - and 2 other issues with the vehicle that are covered - 1st: the CSR was complaining to her co-workers (rudely) about how "busy" she was - IN FRONT OF CUSTOMERS - 2nd: I wait 1.5 hours for them to tell me they have to research how to fix the issues I have going on (3 of them) and i should hear something on Monday (8/3) - I even explained to the CRS that my 1st, 2nd, and 3rd experience with the service department & dealership has not been acceptable- about 2 weeks goes by and i realize I haven't heard anything so I called and left a message for the Service Department Manager - here it is now 8/31/20 and i haven't heard from a single person at this dealership. This is the worst customer service I've ever experienced from ANYWHERE - and I work customer service/sales for over 18 years now - THIS IS 100% UNACCEPTABLE!!!!!!!!! I would never buy anything from this dealership ever again if it was the last one on Earth!!!!!!! I wouldn't TAKE a car from them if there were giving hem away!!!!!! More
by Mrsquimbs
August 28, 2020
Thank you Gary Phillips for being so helpful and attentive! He took his time to thoroughly explain everything and returned my car feeling better than new. I will definitely be returning to him for f attentive! He took his time to thoroughly explain everything and returned my car feeling better than new. I will definitely be returning to him for future services and any needed repairs. More
by Customer
Employees Worked With
August 27, 2020
Gary Phillips was Great !! Very helpful, friendly, kind and attentive. I will call Gary Phillips for my future car repairs and service. Best service I have experienced. - Paul and attentive. I will call Gary Phillips for my future car repairs and service. Best service I have experienced. - Paul More
by Paul
Employees Worked With
August 27, 2020
Thank you, M. Dessert, for making car maintenance comfortable. I appreciated your answers to my questions, a ride home, and even removal of the protective measures to make my claim for the car eas comfortable. I appreciated your answers to my questions, a ride home, and even removal of the protective measures to make my claim for the car easier. Customer service was great! More
by Chay2
Employees Worked With
August 26, 2020
Daimara Morrill has been my service writer since I bought my first Honda from Crown in 2014. She is truly a professional....courteous, attentive, always pleasant, efficient, attention to details, good advic my first Honda from Crown in 2014. She is truly a professional....courteous, attentive, always pleasant, efficient, attention to details, good advice. I would want no other to handle my service. Recently needed valet service and she directed me. Daimara is the "face of Crown" as far as I am concerned !! Thank you Daimara ! More
by Satisfied customer
Employees Worked With
August 25, 2020
Thank you for the great service - I was in and out for my standard maintenance. A top notch crew! Michele Dessert! You are the best! standard maintenance. A top notch crew! Michele Dessert! You are the best! More
by J La
August 25, 2020
As usual, my service at Crown Honda was fantastic. Michelle Dessert was efficient, thorough and friendly. They even washed my car. I recommend them to friends and family all the time. Michelle Dessert was efficient, thorough and friendly. They even washed my car. I recommend them to friends and family all the time. More
by KRied
Employees Worked With
