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Crown Hyundai

St. Petersburg, FL

4.7
5,194 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5301 34th St N

St. Petersburg, FL

33714

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Showing 5,194 reviews

June 28, 2020

Mario Pozzi was a very knowledgeable sale person. He worked very hard getting me the best price on my new 2020 Tucson. Love car. Thanks More

by Dawn Dean
Recommend Dealer
Yes
Employees Worked With
Mario Pozzi
Jul 08, 2020 -

Crown Hyundai responded

Dawn, Congratulations on your new Hyundai Tucson! We are overjoyed that Mario could be of great assistance to you and provide you with a remarkable deal! We are delighted to hear that you are loving your new car, and we wish you the safest of travels until we meet again!

June 28, 2020

I just purchased my second vehicle from Crown Hyundai yesterday. This time was very similar to my experience 10 years ago with my first car. The environment is very laid back, clean, and comfortable. Ste More

by Amy M
Recommend Dealer
Yes
Employees Worked With
Steve Bednar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Lai
Jul 09, 2020 -

Crown Hyundai responded

Amy, Congratulations on your new Hyundai Kona! We are so appreciative of your repeat business, and we are thrilled that our team could provide you with a top-notch experience once again! Steve will be honored to know how greatly you valued his assistance, and we wish you the safest of travels- on behalf of him and the entire team! Please don't hesitate to give us a call if there is anything more that we may help you with in the future!

June 26, 2020

Time and money well spent Alejandro was very pleasant to work with. We were buying a car for my mother who works near by the dealership. Because we have opposite schedules, car More

by PamZilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Pritchard, Robert Rasgaitis
Jul 08, 2020 -

Crown Hyundai responded

Thank you for taking the time to share this positive review! We are happy to hear that Alejandro took great care of you and made your experience so seamless- from beginning to end! We warmly congratulate your mother on her new car, and we thank you for allowing us to be a part of this special purchase! Wishing you both the safest of travels!

June 24, 2020

Very pleased with Mr. Casey. He was very personable. HE explained everything, no surprise added costs and he was pretty accurate on the wait time. I hadn’t been to dealership in a long time and was pleasa More

by Marcy
Recommend Dealer
Yes
Employees Worked With
Brian Casey
June 23, 2020

brought my car in for service i didn't have a appointment i was told to talk to Tomm he said there would be a wait time of around 2 hours but i was going out f town that day so it was ok and nex More

by bradtheman69
Recommend Dealer
Yes
Employees Worked With
Jarett Ziemak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomm Burkart, August Lascola
June 20, 2020

Service Advisor, Brain Casey as always is very professional and personable at the same time. Courteous and respectful. A true credit to Crown Hyundai of St. Petersburg, Fl dealership. More

by joededdo
Recommend Dealer
Yes
Employees Worked With
Brian Casey , Brian Casey
June 19, 2020

Olivier Celestrin was very helpful. He let me know about my vehicle and when I could come and retrieve my suv. Thank you again for your assistance! More

by jspresler
Recommend Dealer
Yes
Employees Worked With
Olivier Celestin
June 18, 2020

Excellent experience! will come back again. Price was up front and no surprises. I told them where I wanted to be on the price and they worked to get me there. Thank you Patrick! More

by Rwoods
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
June 17, 2020

Let me start off by saying that I have never felt the need to write a negative review for anything but this "sales" person was so egregious and inflammatory I'd like to take them time to warn others. I h More

by NoRespectAtCrownHyundai
Recommend Dealer
No
Employees Worked With
Christian Pfeifer
Jul 06, 2020 -

Crown Hyundai responded

Dear "NoRespectAtCrownHyundai", Thank you for review and for alerting us to your concerns. I did reach out to you to discuss your experience and get more details from you, but was not able to reach you. We have not had any previous complaints regarding the salesperson you worked with, and since we take this matter seriously, we were trying to contact you to discuss the proof you alluded to in your post. At your earliest convenience, if you could contact me at the dealership, we would greatly appreciate it. I can be reached at 727-528-1225 ext. 1111 or email me at cnewman@crowncars.com. Sincerely, Casey Newman, Sales Manager

Jul 16, 2020 -

NoRespectAtCrownHyundai responded

Thank you for replying. I attempted to send the recording to you via email but the file is too large. I will download to a thumb drive and mail it as I would never step foot in this dealership again. I dont know if this man was having a bad day or perhaps had a moment of PTSD and he flipped out but this was not a private moment and it was not ok. He walked up to the managers desk and was acting as though I was crazy. I guess he didnt anticipate me just getting up and walking out as he left his desk acting a fool. My daughter and I heard everything and so did the 3 people at the desk. I am certain you also have video footage and should access that. Even if you cannot hear the vile words he was saying you would be able to see him angrily push back from his desk and go up to the managers desk and flail his arms around and throw papers around. This would corroborate my side. I suppose you can just brush it off to one bad review but I am certain this will not be the last time. Perhaps, having the courage to post an honest review will drive others to do the same. I don't know if this is acceptable to you but it was not to me hence the review. The point of the review is to state my experience which I did. I hope this man grows and learns from this. As I stated to him, I am currently the caregiver to 2 parents with Stage 4 cancer and I was trying to purchase my daughter a new car as she has sacrificed much so I can care for my parents. Even knowing that this man acted like a maniac. I truly hope he gets a grip on his anger or finds a new profession.

June 17, 2020

Anthony Capwell was exceptional to work with. He was very professional, patient, knowledgeable,helpful and dealt with me with respect. I will definitely recommend him to my friends. More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Anthony Capwell, Robert Rasgaitis
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