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Crown Hyundai

St. Petersburg, FL

4.7
5,203 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5301 34th St N

St. Petersburg, FL

33714

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Showing 5,203 reviews

February 14, 2019

Regular Check-Up Once again, another great experience at Crown Hyundai! It is always a pleasure to visit this location for service! The staff is always so kind, helpfu More

by rishaunwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarett Ziemak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anel, Olivier Celestin, August Lascola
Feb 14, 2019 -

Crown Hyundai responded

Thank you so much for your excellent review! We are pleased to hear that you consistently have positive experiences working with us, and it is great to know that your recent visit was no different. It is our pleasure to serve you, and we look forward to continue working with you in the future.

February 14, 2019

Excellent Customer Service I had my car serviced last week and my original Service Advisor was not in that day and Olivier Celestin immediately stepped in, took on my appointmen More

by newcarbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brunner, Olivier Celestin
Feb 20, 2019 -

Crown Hyundai responded

Thank you so much for your wonderful feedback! It is a pleasure to hear that Olivier took good care of you and ensured that your first service visit was smooth, thorough, and enjoyable. It is our utmost priority to preserve your safety and satisfaction, and we look forward to the opportunity to work with you again.

February 13, 2019

BUYER BEWARE !! On October 18,2018, I traded in my 2006 Hyundai Elantra at the Crown Hyundai of St.Petersburg. At this time, the sales consultant Ryan Gibb said More

by Jacobson625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Gibb, Michael Leonard
Mar 01, 2019 -

Crown Hyundai responded

Dear Mr. Jacobson, Thank you for sharing this review and giving us the opportunity to respond. As you know the reason the license tag could not be removed from your trade in was because the license tag bolts were completely rusted and neither you or the salesman could remove the plate. The plate would need to be cut off the car by a mechanic with special tools in order to remove it. When Ryan came to work the next morning to have the tag removed, he found out that your trade in had already been shipped to the wholesale auction. The vehicle was subsequently sold through the auction to a dealer from Gibsonton Florida by the name of Apollo Motors. Apollo Motors then sold the vehicle to a customer of theirs 11/2/19. When you called and spoke with our sales manager about the toll violations you were upset and did not want to let Mike Leonard explain how to correct the problem and avoid having to pay for the tolls that you were not responsible for. You simply need to call SunPass at 1-888-265-1725 and explain the situation. They will ask you to send them a copy of the bill of sale from when you traded the vehicle in to us as proof that you were not in possession of the car and the tolls will be waived. Additionally it would be a good idea to report the tag missing as of the date that you traded your vehicle in to us to the Department of Motor Vehicles. As of 11/2/18 the vehicles title and registration has been transferred to the name of the customer that bought the car from Apollo Motors. At no point since then was your name on the title to that car. Additionally, once you traded the car in to us the title is in an open wholesale status with our dealer name until we sold the vehicle through the auction, at which point the title was reassigned to Apollo Motors and not in your name as you claim. If you like to come by the dealership I will happily go through this with you and show you the paper trail. We do apologize for the inconvenience this has caused you and will gladly assist you in getting this sorted out. Sincerely, George Tarr General Manager

February 12, 2019

Another great experience As always, the Crown Hyundai service team delivers superb customer service! Jarrett Ziemack was courteous and prompt, and arranged alternate payment/p More

by aleeh75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarett Ziemak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Crown Hyundai responded

Thank you so much for your kind review! We are so pleased that our service team provided you with another remarkable experience, and we are happy to hear that Jarrett went above and beyond to ensure that your vehicular needs were taken care of. We appreciate your confidence in our efforts, and we look forward to continuing to serve you in the future.

February 12, 2019

Excellent and prompt The service was very well done. Thank you, Brian Casey! It is much appreciated. Keep up the good work! I will be back again soon. More

by trenten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Feb 14, 2019 -

Crown Hyundai responded

Hi Trenten, Thank you for your 5-star review! We are delighted to hear that Brian took good care of you and your vehicle during your recent visit, and we look forward to working with you again when the time comes for your next service.

February 11, 2019

New Lease I just leased a 2019 Hyundai Santa Fe from Crown Hyundai and have never had a better car shopping experience. My salesmen, Ryan and Bryan were fantast More

by Cfernandez7983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lai, Ryan Gibb, Brian Smith
Feb 14, 2019 -

Crown Hyundai responded

Congratulations on your new Hyundai Santa Fe! We are overjoyed that Ryan, Brian, and Danny were able to provide you with your best buying experience yet. Your satisfaction means so much to us, and we are proud to have earned your kind recommendation. We hope you enjoy your new vehicle, and we hope to see you again when the time comes for your first service.

February 10, 2019

Great Experience I had a great experience again buying my Genesis G70 from Steve Bednar of Crown Hyundai. Steve is a real car guy and a person of honor and integrity, More

by renhrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2019 -

Crown Hyundai responded

Congratulations on your new Genesis G70! It's a pleasure to hear that Steve took such good care of you throughout the entirety of your visit, and that he ensured that you were fully confident in your purchase! He will be so delighted to hear of your kind words. Please let us know if there is anything more we may help you with in the future.

February 10, 2019

Amazing Brian was so helpful with my new car purchase. He made the whole experience enjoyable. He is very knowledge and helpful explaining any new features.. More

by Subee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, David Boldin
Feb 11, 2019 -

Crown Hyundai responded

Congratulations on your new vehicle! We are thrilled that your experience working with Brian was so enjoyable, and it's great to know that he was thorough in introducing you to your vehicle's awesome features! We hope you are enjoying them! Please let us know if there is anything more we may help you with in the future.

February 08, 2019

Great Car, Great Saleman Anthony and I started out texting each other. The car I had been looking at he discovered was sold. He sent me a second choice that was excellent an More

by sarede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Capwell, David Boldin
Feb 11, 2019 -

Crown Hyundai responded

Thank you for taking the time to share your experience with us! Though we were unable to get you into the initial vehicle you had in mind, we are overjoyed that Anthony was able to introduce you to another option that you ended up loving! It's great to know that the rest of your experience was smooth and efficient, and we are so excited for you to enjoy your new car!

February 06, 2019

Nice and easy to work with I worked with Luis and it was a nice experience. He was not pushy and answered all of my questions. Would definitely recommend going to Luis at Crown. More

by cmb141414
Recommend Dealer
Yes
Employees Worked With
Luis Aldana
Feb 07, 2019 -

Crown Hyundai responded

Thank you so much for your recommendation! We appreciate the opportunity to work with you, and we are pleased to hear that your experience with Luis was informative and pressure-free. Please enjoy your new vehicle, and be sure to let us know if there is anything more we may help you with in the future!

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