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Crown Hyundai
St. Petersburg, FL
5,191 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,191 reviews
November 30, 2016
Great Service by Ryan Murray Brought my car to Crown Hyundai, without an appointment. Ryan Murray took great care of me. It ended up being a nail in my tire. It was lunch time Brought my car to Crown Hyundai, without an appointment. Ryan Murray took great care of me. It ended up being a nail in my tire. It was lunch time and I was told it could take about 2 1/2 hours to repair. Ryan was incredible, he got the car in, and I was set to go in less than an hour. Ryan Murray was great and he is a pleasure to deal with. I will continue to have all of my service done at Crown Hyundai. They are a pleasure to deal with. More
by Frankied
November 29, 2016
GREAT DEALERSHIP I purchased my Mercedes E-350 from Crown, which I still own, and that is why I returned to Crown, on leasing my next car. The sales managers were fa I purchased my Mercedes E-350 from Crown, which I still own, and that is why I returned to Crown, on leasing my next car. The sales managers were fair in their prices. More
by halcollins
Verified CustomerEmployees Worked With
Floyd Martinez
November 29, 2016
Shopping for a car made easy! Without a doubt Lance Dokes was an excellent sales person I had visited the dealership several times and several phone calls and he was always able to Without a doubt Lance Dokes was an excellent sales person I had visited the dealership several times and several phone calls and he was always able to meet my needs! If I was to buy another Hyundai I definitely would make sure that I seek him out as my salesperson! More
by Limited-D.P.
Employees Worked With
Lance Dokes
November 29, 2016
Great Service! Ryan Murray and the mechanics in the back always give great service. Although I get free oil changes with another dealer that I bought the car from, Ryan Murray and the mechanics in the back always give great service. Although I get free oil changes with another dealer that I bought the car from, I actually prefer to bring it here. They're really friendly, nice waiting area with coffee and water and free Wi-Fi. More
by Peter L
Employees Worked With
November 27, 2016
Disappointed in the Dealership Purchased a car from Crown Hyundai, and I would rate the experience one star out of five. While there were some positives, five (5) issues still both Purchased a car from Crown Hyundai, and I would rate the experience one star out of five. While there were some positives, five (5) issues still bother me. 1) I found a new online listing for a certified Genesis (searched daily). I left work early and found the car's mileage was a couple of thousands of miles higher than the brand new advertisement. 2) In the final stage of buying the car, I learned the car had not actually gone through the certification process yet. This was even though it was advertised as such, was told so through phone contact, and told so up to that point in the sale. (The dealership did deliver it to me at work.) 3) Upon delivery, I noticed numerous yellow marks on the top side of the bumper were actually in the paint, and they were not in a bumper applique that could be removed as I was told at the dealership. There was no applique! I should have spent more time at the dealership in the daylight examining the car. 4) New non-Genesis mats were promised during the sale, but new mats were not delivered with the car. Upon asking about the mats, it was noted they were cheap, and it was implied I wasn't missing out on anything. 5) Not long after having the car, I checked the oil and found the oil to be "black as coal"! Clearly, the oil had not been changed in a long time - even though a new service sticker was placed on the windshield!!! More
by Erich Leopold
Employees Worked With
Internet sales person not listed. , Danny Lai
November 25, 2016
Azera 2016 Very knowlegable sales team. Test drove three models. Some confusion on the pricing was resolved without rancor. Shuttling to and from manager was ke Very knowlegable sales team. Test drove three models. Some confusion on the pricing was resolved without rancor. Shuttling to and from manager was kept to a minimum. More
by comebyeranch
November 25, 2016
My Crown Hyundai Genesis experience Although my 2014 Equus came off lease on Sept 12, Crown worked with me to extend the lease until I could see and drive a Genesis G90 before I made the Although my 2014 Equus came off lease on Sept 12, Crown worked with me to extend the lease until I could see and drive a Genesis G90 before I made the decision to lease the new model. After many delivery delays they finally promised me the first one would be delivered to their dealership the week of Nov 12. Meanwhile I had been able to see and drive one at another dealership in New Port Richey. Satisfied that it was the car I wanted we began making preparations to turn in my Equus and take delivery on the G90. Fortunately, the one being delivered to Crown was the exact model and color we desired. On Thursday Nov 10 I went to the dealer to discuss the terms of the lease. Since I was satisfied with the deal I turned in my Equus and drove a loaner G80 home expecting to keep it several days until our car arrived and was ready for delivery. Shortly after returning home I received a call that our car was in and I could pick it up the next day, which we did. All in all, a very pleasant experience. Many thanks to Crown Hyundai for their great support. More
by david1
November 24, 2016
Excellant Dealership Great service and great employees Thank you Carlos Lima, Brian Casey and Danny Lai for exceptional service helping me buy my second car from Crown. Great service and great employees Thank you Carlos Lima, Brian Casey and Danny Lai for exceptional service helping me buy my second car from Crown. More
by spippinaem
Employees Worked With
Carlos Lima, Brian Casey, Danny Lai
November 24, 2016
Excellent Made purchasing a car a stress free, wonderful experience. Would highly recommend to anyone purchasing a vehicle in the future. Friendly and professio Made purchasing a car a stress free, wonderful experience. Would highly recommend to anyone purchasing a vehicle in the future. Friendly and professional. Great experience More
by Tory1713
Employees Worked With
Imad Yazback
November 22, 2016
Bill Simons, survey The entire sales process was very professional. Bill was easy to deal with and very knowledgeable about the sales process, knew the the product, answe The entire sales process was very professional. Bill was easy to deal with and very knowledgeable about the sales process, knew the the product, answered all my questions, and was very personable. I would recommend and work with him in the future if he had the correct car I wanted. More
by butchkirchner
