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Crown Hyundai
St. Petersburg, FL
5,196 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,196 reviews
May 26, 2016
Quick, Easy, Professional This was my first Hyundai purchase. I knew exactly what I wanted when I went into the dealership and was directed towards this wonderful woman named S This was my first Hyundai purchase. I knew exactly what I wanted when I went into the dealership and was directed towards this wonderful woman named Sanja. She was able to locate this car (as it was new on the lot) and had me sitting inside going for a test drive in less than my first 10 minutes being there. I was sold at that point. I knew my budget and Sanja was able to give me the most amazing deal on my 2016 Sonata Limited. She worked the deal hard and is truly the best person I have ever bought a car from. I will definitely be buying from her again. More
by bensteinke
Employees Worked With
Sanja Danicic
May 26, 2016
Johnathan was great to work with Big thanks to Johnathan for getting me a fantastic vehicle at a fair price. Great to work with! He was extremely friendly, knew the vehicles inside an Big thanks to Johnathan for getting me a fantastic vehicle at a fair price. Great to work with! He was extremely friendly, knew the vehicles inside and out, and was an over-all joy to work with. I will be definitely recommending my friends and family to Crown Hyundai moving forward. More
by nlagalante
Verified CustomerEmployees Worked With
Johnathan Schroeder
May 26, 2016
Thank You Great job... This is my 3 rd car and I like the Elantra.. It fits my needs at a good price.. Thanks a lot Imad Yazback.. Great job... This is my 3 rd car and I like the Elantra.. It fits my needs at a good price.. Thanks a lot Imad Yazback.. More
by charlesmorgan3
Employees Worked With
Imad Yazback
May 25, 2016
Purchase We were very happy with Wayne our sales person, he was very professional and personable. He introduced us to everyone we would need to enjoy our Hyund We were very happy with Wayne our sales person, he was very professional and personable. He introduced us to everyone we would need to enjoy our Hyundai and take care of needed service. More
by mjburgmaier
May 25, 2016
Elantra GT I Love my new car. Love this Dealership, this is my third car from Crown. Love the staff, they go out of their way to serve you. Once you drive a I Love my new car. Love this Dealership, this is my third car from Crown. Love the staff, they go out of their way to serve you. Once you drive a Hyundai, you're hooked. This is my Fourth Elantra. More
by keander36
Employees Worked With
Imad Yazback, Clifford Stoufer
May 24, 2016
It's a Family Affair Upon arriving at the dealership I was welcomed before I entered the showroom. Once inside I was welcomed and asked if there was anything they could do Upon arriving at the dealership I was welcomed before I entered the showroom. Once inside I was welcomed and asked if there was anything they could do. I gave them my salesman's name and William Swan came up,greeted me and took me to his office. He offered me water or coffee before we got down to business. I explained what I was looking for and Bill gave me three options. We went through the discounts and I opted for the Santa Fe Sport. I was already preapproved for the loan so we went on to the options I had available for my vehicle. Bill discussed the benefits of each option and how it would enhance my purchase. I opted for most of them and there was no pressure or added explanations as to why I should pick the ones I passed on. The best part of the process was our acting like siblings. It seems we have the same demeanor and everything meshed. I was then taken to Jessica's office to go over the choices I made. She painstakingly reviewed everything and I signed the papers. She got me back to Bill and we went over stuff again. Due to time restraints I left and came back the next day. While "prepping" the car I went to service and met Joanne Gecevich. Like everyone else, I was greeted with a smile and congratulations for purchasing my new vehicle. I had some questions that were answered to my complete satisfaction. I also set up my first oil change. I then was "summoned" to the front where I got my parting gifts ( keys, manuals and extended warranty papers ). Ouside I went through pairing my phone and was shown the other functions that were available on my SPORT. I was told if I needed more help to come in and we would go over the things I have trouble with. When everything was completed Bill and I shook hands and the staff that was outside thanked me and said goodby. The next day I was called to say thank you for my purchase. Bill called me too so he could check on my satisfaction with my purchase. Bill also confirmed that I could come in if I had any questions or perceived problems with my car. More
by cyclopsrus
Employees Worked With
Joanne Gecevich, Jessica Scarboro, William Swan
May 23, 2016
Turned away and belittled. I put in a quote request online for my wife, and got a response from Jordan Anderson. The quote seemed reasonable so we went in with 100% intention t I put in a quote request online for my wife, and got a response from Jordan Anderson. The quote seemed reasonable so we went in with 100% intention to lease the vehicle. Jordan wasn't available when we got there and so they stuck us with Steve We talked with him for maybe 5 minutes before he was telling my wife that there was no way she was getting a lease despite her great credit. Pushed us towards buying used instead quoting the old adage about "crawl, walk, run". We told him that we weren't interested in buying, much less buying used and that we'd just head home. He of course tried to stop us, that is his job after all. We left. When we got home we called Courtesy Hyundai in Tampa. It was a bit more of a drive, but would be worth it to get the vehicle we wanted. We talked to Pedro there and he told us there was no reason we shouldn't be able to get my wife her lease. We drove over and he linked us up with Mo. We test drove the car to ensure that it was in fact what we wanted, and a few hours later we left with a new lease on our 2016 Hyundai Tucson. In fact it was quite painless. So, Crown, you not only turned away a customer, but you belittled us and in an attempt to make a better turn around. (I've been told by a friend who sales cars in another state that salesmen don't make as much money on a lease, so I can only assume that is why this happened). We will never return to Crown, and will 100% be telling anyone we speak with about the buying/leasing process to turn their attention elsewhere. Drive across the bridge and go to Courtesy instead. More
by George Huff
Employees Worked With
Other Employees :
Older gentleman. "Jordan's Partner", Jordan Anderson
May 22, 2016
Great experience! Bill Swan was excellent and we were able to workout a great deal in a short amount of time. Overall, it was a fantastic experience and we will return Bill Swan was excellent and we were able to workout a great deal in a short amount of time. Overall, it was a fantastic experience and we will return. More
by geoffrey.c.boyd
Employees Worked With
William Swan
May 22, 2016
car sales experience Bill Swan is an excellent sales professional. The staff is also very professional. My time there was quite short and very pleasant, and I will defin Bill Swan is an excellent sales professional. The staff is also very professional. My time there was quite short and very pleasant, and I will definitely come there for all of my service needs More
by gpnder6
Employees Worked With
William Swan
May 20, 2016
William Swan The service was awesome. I would buy another car from him and have already referred folks to William Swan and Crown Hyundai. My son may be his next cu The service was awesome. I would buy another car from him and have already referred folks to William Swan and Crown Hyundai. My son may be his next customer. More
by catherine.corley
Employees Worked With
William Swan
