Crown MINI of Richmond

James was very helpful and patient with all my questions and I left with a brand new Mini convertible! and I left with a brand new Mini convertible! More

As a client of 10 years and several cars purchased, I can recommend Crown MINI service department enough! They provide the highest quality of care! recommend Crown MINI service department enough! They provide the highest quality of care! More

Everyone is just so friendly and helpful. Explained everything that my Rosie needed and told me what was urgent and what could wait. Fair pricing, imo. Explained everything that my Rosie needed and told me what was urgent and what could wait. Fair pricing, imo. More

Outstanding service group! Very friendly and attentive, considerate of my time, and fairly priced. Highly recommended. Very friendly and attentive, considerate of my time, and fairly priced. Highly recommended. More

Attentive and consistent service department quick to deliver routine maintenance and follow up with thorough customer service. deliver routine maintenance and follow up with thorough customer service. More

Everyone I have dealt with at Crown Mini since I bought my car there in 2021 has been great to deal with. my car there in 2021 has been great to deal with. More

I have always had exceptional service when buying a car from this dealership. This is the second Mini Cooper Countryman I have purchased. from this dealership. This is the second Mini Cooper Countryman I have purchased. More

So far so good. Salesman was very friendly and knowledgeable. We’ll see how the service department is. Salesman was very friendly and knowledgeable. We’ll see how the service department is. More

Mr Armstrong was very knowledgeable of the process. I was able to reach him at any time and I left him a message he would return my calls the same or next morning. I would recommend my mother to work with able to reach him at any time and I left him a message he would return my calls the same or next morning. I would recommend my mother to work with Mr. ARMSTRONG and that says another for his man professional demeanor and customer service skills. More

Knowledgeable, listens carefully, not pushy A car salesman who listens to what is important to you first and then his knowledgeable (and enthusiastic) about his product! This was an excellent A car salesman who listens to what is important to you first and then his knowledgeable (and enthusiastic) about his product! This was an excellent experience, it helps that on the test drive it became clear that this is a well-made vehicle – akin to the quality I would expect in a BMW or other luxury vehicle. not everyone buys a vehicle when they visit a dealership. I did not buy that day but I’m still considering a mini ( convertible ) in the future, and will definitely only go to Alex if and when I decide to buy . More