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Crown Volvo Cars
St Petersburg, FL
1,507 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,507 reviews
March 08, 2024
As I stated in a previous review Crown Volvo and Joe in service are on a much higher level than the dealership in our hometown and I am guessing over all. Our dealership in PA now charges a 6% fee if payme service are on a much higher level than the dealership in our hometown and I am guessing over all. Our dealership in PA now charges a 6% fee if payment is with a credit card. Being out of warranty the diagnostic charge is waved if repairs are down at dealership if service is done at Crown Volvo. Our Pennsylvania dealership charges a $250 rate and is added to your bill along with parts and labor. When I questioned their policy compared to my experience in Florida I was told that I was probably charged for diagnostic fee in a heightened labor charge in Florida. This is completely not true . Joe went through our invoice in detail explaining every charge . If you live in St Pete and drive a Volvo you are definitely fortunate. I will never purchase another Volvo in PA. Here is hoping that I can live in the sunshine state some day and be treated like a valuable customer at Crown Volvo instead of the substandard treatment I receive in PA. I cant say enough great things about Crown Volvo and the service they provide and how they treat you. We have purchased 3 and leased 1 Volvo in the last 8 years in Apparently all dealerships are not created equal. Thank you Crown and thank you Joe. More
by Mrybthbrwn
Employees Worked With
Helpful February 21, 2024
Mary was excellent when we were dealing with our Volvo . She was very knowledgeable and personable when going through our car ,We were very impressed with her knowledge. She was very knowledgeable and personable when going through our car ,We were very impressed with her knowledge. More
by Happy Volvo Customer
Employees Worked With
February 14, 2024
Mary Mattingly is exceptional in every way. She is knowledgeable, caring, and concerned that you get the car you want, rather than just trying to sell a car. Mary is honestly the best salespers She is knowledgeable, caring, and concerned that you get the car you want, rather than just trying to sell a car. Mary is honestly the best salesperson I've ever met in the car business. She's not a sales person. She's a PERSON. In a world where businesses can be impersonal, if not automated on-line, Mary is real. She goes the extra mile, if not the extra hundred or more, to ensure your satisfaction. I started the process of buying a newer car three years ago and finally bought one from Mary after going to multiple dealerships during that time period and finally came back to Mary at Crown Volvo because she instills trust in her customers not because they are customers, but because they are people and she cares about people. I cannot recommend buying a car at Crown Volvo more highly and the major reason is Mary Mattingly! More
by AJ
Employees Worked With
January 10, 2024
Chris was terrific in showing me how the CX60 works. He helped me connecting my phone and showed my how the Google voice command works. I use it now all the time, if nothing else just to show off to m He helped me connecting my phone and showed my how the Google voice command works. I use it now all the time, if nothing else just to show off to my passengers. The dealership was excellent and the staff expertly attentive, I have not had a buying experience such as this in a very long time. More
by franzimangold
November 19, 2023
We had an easy and efficient visit to purchase a used Volvo station wagon. Mary, jarrod , Anthony and Ella are the best. Volvo station wagon. Mary, jarrod , Anthony and Ella are the best. More
by paulatcollard
October 27, 2023
I had an amazing buying experience from Chris Lowry at crown Volvo. He had sold my wife a car last year and because of that I went back. Chris listened to ALL my questions and got answers every step of th crown Volvo. He had sold my wife a car last year and because of that I went back. Chris listened to ALL my questions and got answers every step of the way to make the best choice for me. Bud the sales Director helped give me a great deal all the way around. You'd have a great experience wrapping things up with finance as well. No pressure sales here so if you need a Volvo, definitely make your way to Chris and Crown Volvo. More
by adonato1987
September 15, 2023
Michael Grace is THE BEST! He knows his job, he made the process being smooth and he has taken care of our needs as a client. Michael Grace is el mejor! Gracias Michael por h He knows his job, he made the process being smooth and he has taken care of our needs as a client. Michael Grace is el mejor! Gracias Michael por hacer el proceso de compra tan fácil y siempre ha buscado ayudarnos en todo como clientes. Thank you SO MUCH! More
by padeleo
Employees Worked With
September 11, 2023
Gabe Bowman made the process super easy for me. I started with an online inquiry and within two weeks I was driving my new Volvo XC40 off the lot. Game worked with me via email to meet my budget I started with an online inquiry and within two weeks I was driving my new Volvo XC40 off the lot. Game worked with me via email to meet my budget and lease requirements and I couldn't be more pleased! More
by Glc300val
July 06, 2023
This is now my third Volvo from Crown and each has been such a pleasant experience. Michael Grace is friendly and attentive; always going the extra mile to ensure our every need it met. Anthony from the fi such a pleasant experience. Michael Grace is friendly and attentive; always going the extra mile to ensure our every need it met. Anthony from the finance team was also incredibly helpful. Big thank you to the team for taking such good care of us. I would not hesitate to recommend this dealership. More
by Jemma
June 01, 2023
Michael Grace was a pleasure to work with. Answered all my questions. Lots of new technology in my new XC90 B5. Micheal made me feel very comfortable and explained it all. Love my new car Answered all my questions. Lots of new technology in my new XC90 B5. Micheal made me feel very comfortable and explained it all. Love my new car and would recomend both the dealership and Michael Grace whole Heartly! More
by patty
Employees Worked With
