Back

Crown Volvo Cars

St Petersburg, FL

4.7
1,517 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
Contact Dealership

6001 34th Street North

St Petersburg, FL

33714

Directions

By Type

Showing 1,517 reviews

June 06, 2019

Truly Exceptional!! Second time dealing with Mary Mattingly at Crown Volvo on my new lease. Mary is incredibly attentive and helpful in making the process of getting a ne More

by Joey O
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gunnett
Jun 07, 2019 -

Crown Volvo Cars responded

Joey, Thank you for taking the time to share this wonderful review! We are so appreciative of your continued business, and we are thrilled that Mary could provide you with thorough assistance and another exceptional overall experience! It is our pleasure to serve you and your automotive needs, and we look forward to continuing to offer you the same 5-star service in the future.

June 04, 2019

PreOwned Purchase Blenard was very helpful and eager it answer any and all questions. Vehicle quality, price and extended warranty options are very fair. I encourage More

by Gregory H
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Gunnett, Nickolas Breidenstein, Blenard Disha
Jun 07, 2019 -

Crown Volvo Cars responded

Congratulations on your new vehicle, Gregory! We are so pleased that Blenard could be of great assistance to you, and we appreciate you leaving us this positive review and recommendation! We hope you enjoy your new vehicle. Please let us know if we may be of further assistance to you in the future.

June 03, 2019

Outstanding Customer Service I have purchased many vehicles over the last 40 years, Crown Volvo is the Best Experience so far! From the great selection to the ease of purchase, al More

by Russ Nalbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gunnett, Derrick Smith
Jun 05, 2019 -

Crown Volvo Cars responded

Thank you so much for your amazing review, Russ! We are overjoyed that we had the opportunity to work with you, and that you found your first experience at our dealership to be so exceptional! Our customers' satisfaction is what we aim for, and we are so proud to have earned your confidence as well. We look forward to continuing to provide you with the same quality service in the future. Big congratulations on your new vehicle!

May 31, 2019

Miserable service experience This has to be the worst car service department in Pinellas County...shoddy work, poor service, unpleasant staff, impossible to reach via phone...I ca More

by J Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Feck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Scollo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Hammann, Derrick Smith
Jun 18, 2019 -

Crown Volvo Cars responded

Dear J Adams, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. We have contacted everyone in our database with a name that is similar to the name used on your review and all of the customers contacted say that they did not write this review. It appears that, unfortunately, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 727.530.0602 or email me at dhammann@crowncars.com at your earliest convenience please? Sincerely, Deborah Hammann, Service Manager

Sep 02, 2019 -

J Adams responded

Deborah, I called you and left voicemails but you did not return my call. Given my previous experience, this was not surprising but still ironic and worth noting.

May 31, 2019

This is like home! My Volvo is 15 years old. I have almost 200,000 miles on it. I had it in for some service. My service guy, Brian Tessitore, invited me to go up to th More

by Lydia J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Crown Volvo Cars responded

Hi Lydia, Thank you so much for taking the time to share this incredible review! Offering quality service and exceptional overall experiences is what we aim for, and we are thrilled that our efforts consistently meet your satisfaction! We are honored to have earned your high regards and excellent review, and we look forward to continuing to provide you and your vehicle with our best care in the future.

May 28, 2019

Samantha Scollo was helpful, professional and client focused The appointment was on time, length as promised, offered opinions on needed service, accepted savings coupon without any prompting or discussion. Hand More

by Hateyoursecurity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Crown Volvo Cars responded

Thank you for your positive feedback! We are happy to hear that your recent visit was seamless, straightforward, and just as efficient as promised. We wish you safe travels and hope to see you again the next time you are in need of automotive service.

May 27, 2019

Professional, accommodating, courteous, and thorough. George was extremely helpful in all aspects of my purchase. He made sure that I found what I wanted and that I had an opportunity to understand all th More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gunnett, George Guirguis
May 29, 2019 -

Crown Volvo Cars responded

Hi Chuck, Thank you so much for your wonderful review! We are overjoyed that George could provide you with exceptional assistance and the most seamless buying experience you have ever had! He will be so honored by your kind words, and on behalf of him and the entire team- we congratulate you on your new vehicle!

May 22, 2019

Bill Gunnett I have to say Bill Gunnett was so rude to my salesman and to me when I was buying my car. I really liked my salesman Hume Spears who was so respectfu More

by Jane F
Recommend Dealer
Yes
Employees Worked With
Bill Gunnett
May 17, 2019

Best service! Michael Grace was our sales person for the new Volvo we just purchased. From the first meeting to the day we signed the papers and took possession of More

by Trip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Smith, Michael Grace
May 24, 2019 -

Crown Volvo Cars responded

Thank you so much for leaving Michael this amazing review! It is a pleasure to hear that he provided you with the respectful and pressure-free service that every customer deserves. He will be so honored by your kind words, and we are so glad that he could ultimately help you leave in an awesome, new vehicle! Congratulations on your new car!

May 16, 2019

Excellent dealer Stoped to ask a question , ended up by going home with my new Volvo XC 90. Nice and easy people to deal with, fast to finish the paperwork. . More

by Bassem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gunnett, Derrick Smith, George Guirguis
...
106
...