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Crown Volvo Cars

St Petersburg, FL

4.7
1,518 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th Street North

St Petersburg, FL

33714

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Showing 1,518 reviews

July 03, 2018

Great start to finish They worked with us over the phone I’m sure more than they are used to but it helped us figure out what we were going to buy quickly as he had just ha More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gunnett
Jul 05, 2018 -

Crown Volvo Cars responded

Hi Jackson, It is our pleasure to have been able to assist you in any way that we could, and we are so pleased that Mary and the team helped you to find your new vehicle. Please drive safe, and feel free to reach out if there is anything else that we may do for you in the future.

June 30, 2018

James Wayden made my buying experience so easy My buying experience at Crown Volvo in Clearwater was so easy. I met with James Wayden and he helped me not only get a great price on my trade but al More

by Paul1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wayden, Bill Gunnett
Jul 03, 2018 -

Crown Volvo Cars responded

Hi Paul, Thanks so much for sharing this kind review! It's so great that James was able to find you a great car for a great price, and that you are so content with your overall experience. We hope that you are enjoying your new vehicle!

June 27, 2018

New car lease Everyone we dealt with is knowledgeable and helpful and efficient. They took the time to explain everything and demonstrate how to do what we needed. More

by MorSolly515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wayden, Bill Gunnett, Derrick Smith
Jun 28, 2018 -

Crown Volvo Cars responded

Thanks so much for the kind review! We're pleased that the team was able to be so helpful to you!

June 23, 2018

I am new to the area and needed a new car! I am new to the area and was in need of a new car; Mary Mattingly at Crown Volvo made the experience smooth and enjoyable. She was diligent, pro More

by Brhensley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2018

Awesome Mary!! Mary was beyond helpful while purchasing our volvo!! She went above our expectations and is very knowledgeable, friendly and dedicated! We will defini More

by Scottie Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Smith
June 23, 2018

Fantastic! Best dealership experience (35yrs) we have had. The entire staff was amazing!. Mary made everything so easy! We are so glad we stopped in on our auto More

by New Volvo fans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gunnett, Derrick Smith, Cary Laughridge
Jun 25, 2018 -

Crown Volvo Cars responded

Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

June 14, 2018

Complete presentation of a new XC60 Mary Mattingly did an outstanding demonstration of the right vehicle for my needs. We determined that by her asking a lot of questions before we sett More

by Kabg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Crown Volvo Cars responded

It's so great that Mary was so thorough in ensuring that you would leave in only a vehicle perfectly suited for you! We are glad that your recent experience made you so confident in her service, and we look forward to assisting you again with your next purchase!

June 13, 2018

Prompt and courteous The process of returning our vehicle at the end of the lease term was painless and fast. Since we had relocated from out of state and were not familia More

by PGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Smith
Jun 14, 2018 -

Crown Volvo Cars responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our sales staff took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

June 12, 2018

Excellent I had an excellent experience with Crown Volvo. My sales person Mary Mattingly did a great job. She explained all the options on my car in an easy t More

by Volvo girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Crown Volvo Cars responded

Congratulations on your new car. Thank you for spreading the word that we make the car buying process easy and fun!

June 12, 2018

SCAM SHOP After taking my car in for a noise in the front of my car they told me it was bushings that I needed to replace, I picked up the car and the noise was More

by R clarkson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Feck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter knopennerger, Deborah Hammann
Jun 18, 2018 -

Crown Volvo Cars responded

Dear Mr. Clarkson, Thank you for your review. It is unfortunate that your vehicle has experienced problems, but it is not unusual for a 14 year old vehicle with over 148,000 miles to develop issues like the ones you have encountered. Your claim that Crown, which has been in business and a part of this community for over 40 years, would try to “scam” a customer is completely untrue and unsupported, we absolutely dispute and reject this allegation. Regarding your calls to our President, he was in meetings at the time you called but upon hearing your voicemail, directed myself and our Fixed Ops Director to reach out to you immediately, which we both did. We both personally discussed your concerns with you and expected them resolved based on those conversations, and informed him of that fact. Sincerely, Ken Feck, General Manager

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