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Crown Volvo Cars
St Petersburg, FL
1,517 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,517 reviews
January 08, 2018
Felt comfortable Josh Tator was our salesman. We were instantly relaxed in his company. You like to feel comfortable with your salesman so you can discuss all the is Josh Tator was our salesman. We were instantly relaxed in his company. You like to feel comfortable with your salesman so you can discuss all the issues and ask all the questions openly. Josh was transparent and we felt very satisfied with our experience at Crown Volvo. We bought a 2015 S60 and are extremely happy with it. More
by Paul
January 07, 2018
Brian Tessitore and Mary Mattingly were very professional The staff at the service center were very helpful and completed and explained the service needed. The car has less than 9,000 miles and was due for s The staff at the service center were very helpful and completed and explained the service needed. The car has less than 9,000 miles and was due for service. More
by Pinellascounty1234
January 05, 2018
Always great service! I have a Volvo I bought from this dealership some years ago. Brian has looked after my car for ten years. he does a great job and I am confident in I have a Volvo I bought from this dealership some years ago. Brian has looked after my car for ten years. he does a great job and I am confident in his judgment. More
by None1
Employees Worked With
January 04, 2018
Mary Mattingly went above and beyond what any car salesperson has ever done for me. She was determined to find the right car for me. Ultimately, she found me a crea went above and beyond what any car salesperson has ever done for me. She was determined to find the right car for me. Ultimately, she found me a cream puff of a car! An XTS Cadillac that had only 12,000 miles on it, but was a 2013 model year. I am extremely happy with the car and I will send friends/family to go see her to purchase a car. More
by Eileen LoSasso
Employees Worked With
January 03, 2018
Working with Josh Tator was great for my new Volvo S90 Working with Josh Tator was a friendly and great experience, he take care of all my concerns while I was leasing my New Volvo S90. Working with Josh Tator was a friendly and great experience, he take care of all my concerns while I was leasing my New Volvo S90. More
by saidheeraj
Employees Worked With
Josh Tator
December 31, 2017
Professional service.....Mary mattingly Mary mattingly provided outstanding service and support thru my process of purchasing a new Volvo. Keep up to good work, it made the difference bet Mary mattingly provided outstanding service and support thru my process of purchasing a new Volvo. Keep up to good work, it made the difference between buying a Volvo or going to another dealer. Great knowledge, great follow up, outstanding personal skill sets. More
by Michael
Employees Worked With
December 29, 2017
Excellent experience Mary provided excellent customer service. She is friendly and really cares about customer satisfaction. Very easy to work with. Mary immediately ma Mary provided excellent customer service. She is friendly and really cares about customer satisfaction. Very easy to work with. Mary immediately makes you feel comfortable. She happily assisted with the many questions we had and was eager to help. Thank you for a great experience! More
by rsm3
Employees Worked With
December 21, 2017
Excellent experience Service department did a great job so we purchased another Volvo from this dealer. Mary and Bill were easy to work with and very accommodating. Wou Service department did a great job so we purchased another Volvo from this dealer. Mary and Bill were easy to work with and very accommodating. Would highly recommend them. More
by JD
December 20, 2017
Service level The service level and commitment from the manager, Deborah, down surpasses any we have had anywhere else. They are the reason we have been a repeat c The service level and commitment from the manager, Deborah, down surpasses any we have had anywhere else. They are the reason we have been a repeat customer for over the last 15 Years. More
by 2011 volvo
December 20, 2017
Great customer service from Mary My wife and I are new to the Volvo brand but wanted to get a reliable station wagon. We came to Crown Volvo by accident thinking that a used 2013 XC7 My wife and I are new to the Volvo brand but wanted to get a reliable station wagon. We came to Crown Volvo by accident thinking that a used 2013 XC70 that we saw advertised online was there, but it actually was at a nearby partner Acura dealer. Sales consultant Mary Mattingly went over to the Acura dealer to bring the car we were interested in to us. She then took us for a test drive and answered all of our questions. She wound up spending about the entire day with us. Even though there were a few other cars on our list to check out nearby, the fact that the car at Crown had been serviced there for its entire life and that Crown would extend the power-train warranty to 100,000 miles (an additional 40,000) convinced us to look no further. All the people we interacted with there were extremely helpful and nice. Bill in financing was also very pleasant to work with and made a complicated process easy. They clearly care about their reputation and look to meet customer needs. That they have a number of other partner dealers throughout Florida, including close to us in Tallahassee, gives us confidence that our car will be well taken care of while we have it. The one hiccup with our experience was that there was one mismatched tire with less tread than the others. Crown was willing to throw in two new tires for free but we had to wait until the next day for the tires to be put on the car. We came from a distance and had to return the next day to pick up the car once the tires had been replaced. That said, Mary did everything she could to get us the car as soon as possible, kept us in the loop the whole time, and in the end having the peace of mind of all good, balanced tires was well worth the wait and the trip. We look forward to getting to know our Volvo and working with Crown in the future. More
by pgeldrich
