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Crown Volvo Cars

St Petersburg, FL

4.7
1,518 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th Street North

St Petersburg, FL

33714

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Showing 1,518 reviews

March 13, 2021

George was fantastic! He listened to what we wanted and gave us the best deal out of the three dealerships that we received quotes for a new XC90. More

by KW
Recommend Dealer
Yes
Employees Worked With
George Guirguis
March 13, 2021

Mary called me when we were starting to look for a replacement for our Volvo. She was very knowledgeable about the car we were looking and was able to find us a great offer to get us into a new XC90 More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud Hawkins, Leanne Payne
March 12, 2021

No pressure sales approach which I really appreciate. My salesperson Brian McDaniel helped me to find the perfect model. He listened to what I was looking for and answered all my questions. Due to my tight More

by vmsedona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Payne, Brian McDaniel
Mar 19, 2021 -

Crown Volvo Cars responded

Vangie, Thank you so much for your wonderful review. We are pleased that Brian could accommodate your needs and ensure that your buying experience was an all-around success! Your satisfaction is of the utmost importance to us, and we congratulate you on your new vehicle- on behalf of Brian and the entire team!

March 11, 2021

Mary was amazing to work with again. Nice clean dealership. The employees are all cordial and outgoing. Never felt pressured to buy. There is a decent selection of vehicles on the lot which is alwa More

by Devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Crown Volvo Cars responded

Devin, Thank you for leaving Mary this wonderful review! We are pleased to know that she took great care of you and ensured that your visit was smooth and pressure-free! We are so appreciative of your repeat business, and we wish you the safest of travels until we meet again!

March 06, 2021

Mary Mattingly is the Energizer Bunny of Volvo-World! She was a pleasure to work with and is very knowledgeable about the Volvo in general but the tech in specific! More

by Happy Volvo Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Crown Volvo Cars responded

Thank you for leaving Mary this excellent review! She certainly is a wonderful asset to our team, and we are overjoyed that she could be of great assistance to you! We wish you safe travels. Please do not hesitate to give us a call if there is anything more that she or the team may help you with!

March 05, 2021

Mary and the team at Crown Volvo are amazing. This was truly the easiest and most efficient process I have experienced when buying a vehicle. I highly recommend Crown Volvo and will be a loyal customer go More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Crown Volvo Cars responded

Jill, Thank you so much for your 5-star review! We are so appreciative of the opportunity to work with you, and we are pleased that we could make your visit as seamless as possible! It is an honor to have earned your confidence and loyalty, and we can't wait for you to enjoy your new ride. Congratulations!

March 05, 2021

Took my 2015 Volvo in for an oil leak repair last July, 2020. It was "fixed" $1000 later. By about October, it was again leaking. Just had it repaired a 2nd time and they claim it is a new leak so not cove More

by marehos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Scollo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Apple
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Crown Volvo Cars responded

We appreciate your review and understand your frustration. However, as we explained, that Lifetime Replacement Warranty through Volvo does not cover any future oil leaks, but only the specific part or parts that were originally replaced for life. Unfortunately, over the last few months your vehicle has developed more than one oil leak which is not uncommon as vehicles age. We did cover a series of what if scenario questions about oil leaks in the future that answered for you. The work on your vehicle has been completed and we are waiting for you to pick it up. Sincerely, Charlie Apple, Service Manager

Mar 09, 2021 -

marehos responded

No, Charlie. That's not how it worked. Within a short few weeks, not months as I thought--my son clarified that the light indicating low oil went on again. It is extremely far fetched for you to believe that within weeks of going in for an oil leak that the exact same thing happened again. It wasn't months later, but just a few weeks later. He thought perhaps your guys didn't put in enough oil, so didn't say anything to me until it happened 2 more times after he added oil. Even a really old car that springs a leak like that doesn't turn around and get another one that fast. And this Volvo is not old, only 5 years at the time with 50+ k miles on it. So no. I get that you don't want to take apart the engine 2x but it was never fixed the first time. This is too obvious to argue about and I didn't appreciate your condescending attitude toward me. And as far as waiting for me to pick it up, my son said he did receive a call, but he was unable to answer at the time and no one left a message, text, or email for him. No one knew it was ready until I received this email. I have told him and he will get the car tomorrow now that he knows it's ready. I am so disappointed in this service. It's the first time I was unhappy with your dealership's service department in the years I owned the car. I especially do not like people trying to pull a fast one on me just because a repair was done incorrectly the first time. I loved my Volvo but it is highly unlikely I would buy another from your dealership.

March 05, 2021

Yesterday I brought my 2020 XC40 in for the first yearly factory service visit and my experience was very good. The advisor, Samantha Scollo, is very professional and does not waste time in unnecessary chit More

by Giovanni_L
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

My experience was nothing less than perfect in purchasing a vehicle and could not have gone more smoothly from start to finish. Thank you, Michael Grace! And a "shout out" to George who wrapped things up in More

by Rosie Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grace
Mar 10, 2021 -

Crown Volvo Cars responded

Rosie, We couldn't be more pleased to hear of your satisfaction, and we are thrilled that we could make your visit an all-around success! We thank you for taking the time to share this excellent review, and we congratulate you on your new vehicle- on behalf of the entire team!

March 01, 2021

It is a pleasure working with Mary and Crown Volvo. The process is hassle free and easy to find the right car for our family. This is the 6th Volvo I have purchase from Mary. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Crown Volvo Cars responded

Gary, We are so appreciative of your continued business, and we are thrilled that Mary could provide you with a top-notch experience once again! We congratulate you on your new vehicle- on behalf of her and the entire team, and we hope to continue serving you and your automotive needs for years to come!

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