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Crown Volvo Cars

St Petersburg, FL

4.7
1,518 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th Street North

St Petersburg, FL

33714

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Showing 1,518 reviews

December 31, 2020

Once again , I have to mention Mary Mattingly’s attention to detail and her excellent customer service skill!s! Thanks Mary. You’re Great. Always a pleasure More

by Sprado71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney & Bud, Leanne Payne
December 31, 2020

Exceeded expectations with each interaction. Great offer on the vehicle, quick paperwork, delivered the vehicle to our home and returned our lease to the dealership. More

by Pawel Blaz
Recommend Dealer
Yes
Employees Worked With
Blenard Disha
December 31, 2020

I was lucky to buy my new volvo in Crown Volvo of St Petersburg. I recommend it 100%. A special recognition for George Guirguis who assisted me throughout the purchase process. More

by Dayana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Guirguis
December 31, 2020

This has been one of easiest transactions so far that I have had with the lease of a car. Mary, at Volvo in St Petersburg, has been on top of everything. She has prepared well and knows her cars. She no More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud, Leanne Payne
Jan 12, 2021 -

Crown Volvo Cars responded

Cynthia, Thank you for taking the time to share this wonderful review! We are overjoyed that Mary and the team could be of assistance to you and make your experience as seamless as possible! Mary will be honored to know how greatly you valued her service, and we congratulate you on your new vehicle- on behalf of her and the entire team!

December 31, 2020

As I said goodbye to one on my most beloved cars, the Volvo XC 70, I was gifted with having the most competent sales person walk me through the acquisition of a new car. Mary asked numerous questions an More

by c.nicole.sondermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

I had the best experience at Crown Volvo purchasing my gently used 2017 Mitsubishi Outlander Sport. Honestly your salesperson Brian McDaniel was the reason we returned to you. He was laid back, informativ More

by leighkiilani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McDaniel
December 29, 2020

Four hr wait time for routine service. Poor communication from service advisor. $79 charge for tire rotation. Service advisor acted like he was having a bad day. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Tessitore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Crown Volvo Cars responded

Joe, We apologize for the length of time you had to spend in the service department. As we explained, the extended wait for the service due to an issue with the software on the vehicle. When you came in for service and drove over our alignment checker there was a difference in tread from front to rear so a rotate and balance was recommended, which you approved. Given the time you were here you requested a discount upon check-out, which we granted. Fortunately we were able to resolve the software issue before your vehicle left our facility. Sincerely, Charlie Apple, Service Manager

December 29, 2020

Great experience! I came look to look and ended up Great experience! I came look to look and ended up buying. I love the XC-40. I’m driving it home to Tennessee. Mary Mattingly was fantastic to work More

by Kenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud
Jan 12, 2021 -

Crown Volvo Cars responded

Mackenzie, Congratulations on your new Volvo XC40! We are overjoyed that Mary could be of assistance to you and make your visit an all-around success! We appreciate you taking the time to leave this kind review and recommendation, and we can't wait for you to enjoy your new ride!

December 28, 2020

Mary Mattingly’s knowledge and willingness to work within my schedule and make the transition from an S40 to the new XC40 sold me...her award winning personality sealed the deal. More

by Lavern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney , Leanne Payne
Jan 12, 2021 -

Crown Volvo Cars responded

Congratulations on your new vehicle! We are delighted to hear that Mary was so helpful and accommodating, and that she made your visit an all-around success! We can't wait for you to enjoy your new XC40. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

December 28, 2020

We just bought a beautiful 2021 Volvo from Brian McDaniel yesterday and he made the whole process so easy and enjoyable. He was very informative and responsive with top notch customer service. After my pur More

by NancyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McDaniel
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