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Crown Volvo Cars
St Petersburg, FL
1,518 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,518 reviews
January 26, 2020
Volvo XC60 T6 We have been looking for a Luxury mid-size SUV. We had visited a few Volvo dealerships (and other manufactures - Mercedes Benz & Acura) and hung our We have been looking for a Luxury mid-size SUV. We had visited a few Volvo dealerships (and other manufactures - Mercedes Benz & Acura) and hung our hat to do business with Crown Volvo in St. Petersburg Florida. I have purchased from Crown in the past (2016) and we decided to visit them last in our search when we decided to purchase the XC60 versus one of its competitors vehicles. When we entered the showroom we were greeted by Michael Grace. The showroom was very, very nice. I believe they have been in their new location/building for less than two months. Crown had a very good inventory of XC60's that we were looking for (2020 XC60 T5 or T6 Inscription). Michael and I discussed what I was looking for and he provided the options they had in stock. I decided on a XC60 T6 Inscription as I preferred to have the extra horsepower and torque. As Michael and I were discussing my needs Ken Feck (General Manager) stoped in to introduce himself and asked what I was looking for. After a short discussion Ken said I was in good hands with Michael and he would touch base with us later. Michael and I went for a test ride in a T6 XC60 Inscription. Michael was very enguaging casually telling me about the features of the XC60 on our drive. It was a great experience with no hard sell of any kind during my visit. Michael gave us a tour of the facility which included the Service area, (WOW) very clean (yes its new) and looked impressive with a layout which afforded the mechanics space to operate on vehicles. I'm looking forward to the same steller Service experience we have had in the past at Crown Volvo. In the end, we decided to do business with Crown Volvo purchasing the T6 XC60 Inscription. We are very pleased with the experience and deal that was made with Crown Volvo via Michael Grace, Ken Feck and Fred Woods (Finance). I do need to mention that the experience with Fred (Finance) was smooth and as quick as things can be doing all the paper work. More
by WayneC
January 25, 2020
George is extremely cordial and competent, an excellent communicator! He was patient and focused until he found the right car for us. He also bridged the waiting time needed for inquiries and paperwork w communicator! He was patient and focused until he found the right car for us. He also bridged the waiting time needed for inquiries and paperwork with fascinating and amusing anecdotes. George and everyone we dealt with at Crown Volvo—Ken, Fred and Charlie, were courteous, efficient and charming. Five star recommendations!! More
by Mary Ellen and Kathleen Johnson
January 21, 2020
George was amazing.Help us with everything we need.I called in advance to check is the car we are interested available and by the time we get there car was ready to test drive!!Great job George called in advance to check is the car we are interested available and by the time we get there car was ready to test drive!!Great job George More
by denis13dragan
Employees Worked With
George Guirguis
January 18, 2020
Thorough explanations, courteous service Knowing that my C70 needed some repairs, I stopped by Crown Volvo. I was very fortunate to speak with Brian Tessitore. He took the time to give me tho Knowing that my C70 needed some repairs, I stopped by Crown Volvo. I was very fortunate to speak with Brian Tessitore. He took the time to give me thorough explanations of what needed to be done and immediately set me up with an appointment. When I arrived at the appointment, Brian again explained what needed to be done and how long it would take. I was extremely pleased with my treatment and the quality of work. I will not hesitate to call on Brian again if I have any further work and am happy to have a dealership that I can depend upon. More
by david
Employees Worked With
January 18, 2020
Great salesman. Loved how easy they made the financing and how they worked with to get us where we wanted to be. They even detailed and filled up the car! and how they worked with to get us where we wanted to be. They even detailed and filled up the car! More
by Dianamjaramillo
Employees Worked With
Blenard Disha, Fred Woods
January 14, 2020
great experience Salesman and Manager Derrick were very nice and did not feel pressured at all. Very knowledgeable of Volvo's and did not appear fake or over pressure Salesman and Manager Derrick were very nice and did not feel pressured at all. Very knowledgeable of Volvo's and did not appear fake or over pressure me. More
by wendyryoung
Employees Worked With
Derrick Smith, Blenard Disha
January 14, 2020
Crown Volvo has an impressive sales and service staff We had a great experience working with Mary Mattingly as we searched for a replacement for our aging Volvo S-80. She was very knowledgable, very resp We had a great experience working with Mary Mattingly as we searched for a replacement for our aging Volvo S-80. She was very knowledgable, very responsive and very patient. She answered all our questions, and seemed genuinely interested in helping us find a vehicle that met our needs at an attractive price. (Our final decision after checking out a variety of different makes and models was a 2020 Volvo S-60). Her approach confirmed the very positive impression of Crown Volvo we had from routine service stops for our S-80. More
by S-60
Employees Worked With
January 13, 2020
Very easy, great environment 10 out of 10 would buy a car from here again. Mary was very wonderful helped me find a car I can afford!! from here again. Mary was very wonderful helped me find a car I can afford!! More
by jakeman727
Employees Worked With
January 13, 2020
Ben did a great job with the sale. I leased a 2020 S60 and he was helpful throughout the entire process. Ben was not pushy at all and was thoughtful of my time as well. and he was helpful throughout the entire process. Ben was not pushy at all and was thoughtful of my time as well. More
by Alan Perkins
Employees Worked With
Blenard Disha, Fred Woods
January 07, 2020
Excellent experience buying a new car with Josh and Fred. Great customer service and lovely dealership. Would definitely recommend Crown Volvo to friends and family. Fred. Great customer service and lovely dealership. Would definitely recommend Crown Volvo to friends and family. More
by Carla
