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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.2
376 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 376 reviews

October 15, 2021

Excellent customer service! Went way above and beyond to ensure my mint condition pampered vehicle was handled with care. More

by rhodyste2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ziegler
October 13, 2021

Always timely service and friendly employees. My salesman always comes by to see how the truck and family is doing. More

by Killer_B60119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner
Oct 13, 2021 -

Killer_B60119 responded

Thanks for the great service

October 12, 2021

Rich Ziegler in the service department is a rockstar. I had an issue with my 2020 Jeep Wrangler that was hard to diagnose. Rich took the time to do the research and found the solution. Much appreciated. More

by WranglerLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ziegler, Scott Rosenberg
October 12, 2021

Great service department. Not only do a great job but also point out things that I didn't know about and fixed those problems too! More

by davidernst12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
October 09, 2021

When My son and I brought his vehicle in for repairs we got waited on right away. George was the service rep who waited on us and he was patient and polite asking questions about what was wrong with our ve More

by CB9$123c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
October 06, 2021

Everything went smoothly and had my car back in a day. Thank you for the honesty and ease of it all. More

by shadzima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich in service
October 05, 2021

Excellent service, very knowledgeable, I would like to take all my work through the express lane More

by Dcraftconcrete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express lane
September 25, 2021

Great sales experience. In and out in new car in 2 hours! Everyone was friendly and helpful. More

by Mandmdunne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bueher, Doug Miller
September 20, 2021

Very fast and great service! They are always straight forward with me about what my car needs. More

by Jennsqu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg, Brad Stickels
September 11, 2021

Appointment was easy to set up. However, the parts took a bit to get in but it was not the dealers fault. A lot of parts are currently back ordered. I had a dealer provided rental car so it was never a probl More

by RickBx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
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