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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,563 Reviews

1,563 Reviews of Culver City Chevrolet - Service Center

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July 23, 2021

The employees are well rounded and knowledgeable about cars and business. Outside of the guy working for nassani brothers who messed me over with the car he sold,you guys gave me a much better deal and I More

by Fonzorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Canche
Jul 23, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to leave such a kind review of your experience here at Culver City Chevrolet. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.- Customer Service, Michelle M.

July 23, 2021

I never have any problems there. Everyone's very professional and always helpful. This is one place I don't mind waiting. Keep it up. More

by JANSTYNER55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience. Thank you for your business and we look forward to seeing you back again next time! - Customer Service, Michelle M.

July 22, 2021

I had a great experience at this dealership. All my questions were answered and the customer service was really good and i received my car in a timely manner More

by TYLORDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Culver City Chevrolet responded

Wow! Thank you so much for all the kind remarks! We truly appreciate your support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again in the future. - Customer Service, Michelle M.

July 22, 2021

I was a disappointed that I was being charged for my VIP oil change/tire rotation. Was to be free for 5 years after my auto purchase. When I questioned about it, I got oil change free, paid for tire rotatio More

by D3BB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Barraza
Jul 23, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to let us know about your recent experience with our service team. We are disappointed to hear that your experience was frustrating. It's our goal to provide the best customer service possible for all our customers and your feedback will help us improve. If you would like to discuss this further feel free to reach out to me at (424)258-5224. - Customer Service, Michelle M.

July 21, 2021

Service was great……Robert was very helpful appreciate all you did..I came in at 9 and had to be to work at 3 & you guys got it done. More

by Chantel S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Jul 22, 2021 -

Culver City Chevrolet responded

Thank you for the great review, Chantel! We very much appreciate the positive feedback from customers like you. We are thrilled to hear our service team was able to get your car taken care of in a timely manner. We look forward to having the opportunity to serve you again in the future! - Customer Service, Michelle M.

July 19, 2021

The staff made me feel welcome. Ruben walked me through the whole process and I am very satisfied with the job done. Thank you for the service. More

by tuckergal29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Culver City Chevrolet responded

Thank you for taking the time out of your day to leave us such a kind review! We at Culver City Chevrolet are truly thankful for every piece of feedback we receive from our customers. We've loved working with you, and we look forward to continuing our relationship. Thanks! - Customer Service, Michelle M.

July 18, 2021

I take my car here to get serviced all the time. The service department is very friendly and efficient, Luis is my favorite person to go to. He communicates very well and even when the news is not so gr More

by Ms.Shy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Culver City Chevrolet responded

Great to hear! We are thrilled to learn that Luis and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. - Customer Service, Michelle M.

July 17, 2021

Took my truck in to reprogram the entertainment system, handled efficiently and quickly. Made a promise of time required and finished early. Thanks Luis great job! More

by barlagdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Culver City Chevrolet responded

We are thrilled to receive your 5-Star Review! Thank you for letting us know that Luis went above and beyond to deliver a great experience! - Customer Service, Michelle M

Jul 19, 2021 -

barlagdavid responded

I’ll be back

July 16, 2021

Luis was great, i think he took extra care of me and my Traverse. Explained in detail and gave me carwash vouchers that i needed from the vip program More

by loedmaritza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 16, 2021

Jordan is very attentive to the needs of a customer. She gets the job done quickly and effectively. She communicates well with the customer and she always has an update in regards to your vehicle. More

by robsanchez2804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Culver City Chevrolet responded

Thank you for the great review! We are glad that you had a great experience with Jordan and our service department! We strive to please our guests!! Thank you for your business and come again soon. - Customer Service, Michelle M.

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