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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,563 Reviews
Call Service Center (213) 328-2897

1,563 Reviews of Culver City Chevrolet - Service Center

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July 07, 2021

Thanks to Lucio Barraza, Luis Hernandez CHP CHEVY TAHOE was back in service for a weekend detail highly needed by Area Command Outstanding Superb Services. More

by GARICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez , Lucio Barraza
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Jul 07, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 07, 2021

I just got off work and one of the guys that works with me was riding his car behind me. He called me to let me know that my brake lights were out. That made me very uncomfortable so I headed to Culver ci More

by jeffbreni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
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Jul 08, 2021 -

Culver City Chevrolet responded

Thank you for the great review! Your safety is a top priority to us and our service team works hard to try and get all of our customers back on the road as efficiently as possible. Thank you for choosing Culver City Chevrolet and we hope to work with you again next time. - Customer Service, Michelle M.

July 05, 2021

They were very good and professional they finished the job. More

by IRALDOC@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Culver City Chevrolet responded

We strive to achieve that. Thanks for letting us know! And thanks for servicing your vehicle here! - Customer Service, Michelle M.

July 04, 2021

Jordan did a thorough job helping with the warranty issues in Service More

by randyharmon11@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that provided the loaner car paperwork.
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Jul 06, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 04, 2021

Good job as always and the wait wasn't long. More

by SECWORLDWIDE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Barraza
Report | Print
Jul 06, 2021 -

Culver City Chevrolet responded

Thank you for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Culver City Chevrolet for your service needs and we hope to work with you again next time. - Customer Service, Michelle M.

July 04, 2021

we came in , we were in a bind and they tried to over charge parts every chance the could ex: OEM Fule lines GMC 2500 hd 2002 diesel $300/400 on line quoted price " No" labor $5000.00. and it went on an More

by dbenci1969
Recommend Dealer
No
Employees Worked With
Jordan Rathman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Culver City Chevrolet responded

Thank you, for taking the time to leave this review about your experience in our service department. We are committed to ensuring that our customers receive great service and excellent prices at our dealership. We're very sorry to hear that your visit fell short of our vision. Please us a call at (424)258-5224 so we can work with you to resolve any outstanding concerns you may have. - Customer Service, Michelle M.

July 03, 2021

I came in at 7am for an oil change and left at 12 noon. The power kept shutting off and I had to wait another 30 mins to pay and get my receipt. Not to mention that the service technician quoted me on a $2 More

by mmcchildress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Canche
Report | Print
Jul 07, 2021 -

Culver City Chevrolet responded

We appreciate you taking the time to let us know about your recent experience at our service drive. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to us at (424)258-5224. Thank you for your business and for taking the time to share your experience with us. - Customer Service, Michelle M.

July 03, 2021

In and out quickly, no problems at all with my oil change and tire rotation for my Volt. Love the easy maintenance with electric vehicle. More

by AFNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with an excellent service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! - Customer Service, Michelle M.

July 02, 2021

Waited all day never got info on when car would be ready. Was not offered a ride or a loaner More

by Johnandsabine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
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Jul 07, 2021 -

Culver City Chevrolet responded

We are very sorry that your recent visit to our service department did not meet your expectations. We try to offer our customers the best service we can. We hope that you will reach out to us at (424)258-5224 so that we can try to make it up to you. - Customer Service, Michelle M.

Jul 07, 2021 -

Johnandsabine responded

Thanks for reaching out. Vehicle status and offer of a shuttle or loaner when the service appt is lengthy would be appreciated.

July 02, 2021

Great service, Luis was very friendly and helped navigate the process for me. It was smooth and quick. Thank you for the hospitality. Best Mina More

by MinMinamshafiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Culver City Chevrolet responded

Wow, thank you for the kind words! Luis will very much appreciate the shout-out! Please let us know if there is anything else you need, and enjoy your new car! - Customer Service, Michelle M.

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