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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews
Call Dealership (931) 545-4347
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1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

December 23, 2022

I trust these folks with my life. I live in Washington DC, and I save my oil changes and maintenance for my trips back home because of how much I trust their advice and service. More

by T_KING1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for your trust in Cumberland Toyota, and for choosing us for your vehicle maintenance and repairs. We're glad to have been able to serve you well, and we hope that you'll continue to choose us in the future.

December 23, 2022

We love this dealership from sales people to the service crew. All have been so nice and helpful. I can’t say enough they are great! More

by DECLINATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for the great review, and for recommending our dealership to your friends and family. We're glad to have been able to provide you with excellent service, and we hope that you'll come back to see us again in the future.

December 23, 2022

The service was excellent and all the people are helpful and nice. I recommend them for sure More

by TAREKFOULY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business! We're glad to hear that our team was knowledgeable and friendly, and we hope to see you again soon.

December 23, 2022

Excellent customer service from everyone you work with and encounter. Time for the work to be finished and finished right has always been the outcome. More

by 4BR.WALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs, and for taking the time to write a review. We're glad to hear that you have had a positive experience with us and that we were able to meet your service needs in a timely manner. We appreciate your business and look forward to serving you in the future.

December 23, 2022

Great service . Recommend for automotive service.Always do the services need in a very timely manner. More

by Bill R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for your kind words and rating, Cumberland Toyota. We're happy to know that you've had a positive experience with our service department and that we've been able to meet your needs in a timely manner. We'll continue striving to provide the best possible service and look forward to serving you again in the future.

December 23, 2022

Very knowledgeable and friendly people ld recommend getting your service at Cumberland Toyota in Cookeville Tn. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Josh Lawson, Jenny Furton
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for your kind words and recommendation, Cumberland Toyota is proud to serve the Cookeville community. Our team of experts are here to help you with all of your automotive needs. We hope to see you soon!

December 22, 2022

Best experience ever had Josh had me in and out in 30 minutes no games More

by Walter mullins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Brandon Davidson
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota. We're so glad to hear you had such a great experience with us. We pride ourselves on providing excellent customer service and it's great to know that we were able to meet your needs quickly and efficiently. Thanks for recommending us and we hope to see you again soon!

December 22, 2022

Oil change was the most expensive I’ve experienced at any Toyota dealership ever and I’ve been to quite a few Customer accommodations as bare bones as any also All in all I’ll be traveling a little farth More

by huntntky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hollie Crabtree
Report | Print
Dec 22, 2022 -

huntntky responded

Also hard to understand why the Toyota dealer has no offer of car wash and apparently never has Every Toyota dealership I’ve ever been to has car wash and floor mats not used Cabin air cleaner was over priced as well

December 22, 2022

Service was outstanding as usual and service reps awesome., wait time job completion very minimal. More

by Georgegeorge.brune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Franklin Higgenbotham
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for your review, and for choosing Cumberland Toyota. We're glad to hear that our service tech was able to get your car taken care of quickly and that you've always had a positive experience with us. We appreciate your business and look forward to serving you in the future.

December 21, 2022

The service tech was right on it and my car was ready less than an hour later. They have always given me excellent care. More

by FELINEFRENZY
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Dec 26, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your kind words. We're glad to have been able to serve you quickly and efficiently, and we hope to do so again in the future.

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