Curry Honda Chicopee

I worked with Jason Palmer when purchasing my car. I should admit up front that I am not an easy customer. I often have high expectations, and if I feel I am paying more than I should, I tend to make re should admit up front that I am not an easy customer. I often have high expectations, and if I feel I am paying more than I should, I tend to make requests for extra things to be included or added to the sale. Jason did everything he was supposed to: he was friendly, smiled a lot, was patient, funny, humble, easy to get along with, and didn't put on the "high pressure". One way to gauge a person is to observe how his or her colleagues interact with him. Everybody seemed to like him, and had an easy going sense of humor. I've been to dealers where the sales person tried to force me into the sale and I had to walk out. That said, I never tried to leave our negotiations. Let me emphasize that point: I didn't have to leave nor did I feel like I should threaten to leave. Jason made me feel like he was on my side by saying things like "let me see if I can have the manager approve that price for you" and "I'm trying to talk him in to it, I really am". Of course, the "us versus the manager" tactic is part of being a salesman. I know this and could see right through it, but he did it in a genuine and effortless manner; so much so, that I didn't mind the process. This is also a point I want to make: I didn't mind the car buying process (Gasp! No, make that a Double Gasp!). One of the other things I appreciated about Jason was his customer service. He became a "go-to" person for any question I had, even after the sale. I bought the car before Curry had a chance to clean and prep it. I had left without him filling the tank, and he made sure I was reimbursed for my first fill up. He arranged for the cleaning and prep work to be done by coming to where I was located and picking up the car and returning it later in the day when I needed it. Because of my busy schedule, he had to do this twice. Also, my car wasn't considered "Certified" and there were some things missing he didn't have to provide. However, he did provide them at no extra cost. These items weren't cheap and he could have easily insisted that he couldn't get them for me. He never seemed bothered by my calls, and he always had an upbeat tone to his voice. The final price of the car was only a little more than I wanted to pay. I was ok with this because I wanted to be "in" with Curry, the lifetime warranty, and the "customer for life" philosophy. Supposedly the cost of the Warranty isn't passed to the buyer; however, Curry's list prices are a little higher than their competitors in the area. Even so, I am comfortable knowing my car will have warranty coverage until it simply stops running. At that point, I suspect I'll arrange to be towed back to Curry to buy my next car. Hopefully Jason will still be there. I left "quality of work" as an N/A because I haven't had work done yet. I've been in the waiting area and it is very comfortable and provides some light snacks (popcorn) and coffee. I have little doubt they would provide you with a water or something else if you asked. More

The dealership was very busy when we got there on a Saturday afternoon but Josh Wagner (Sales) did a great job of making sure we got the attention we needed. He listened to what we were looking to do- Saturday afternoon but Josh Wagner (Sales) did a great job of making sure we got the attention we needed. He listened to what we were looking to do- trade in our Honda CR-V for a Honda Pilot for our growing family and found us the perfect used Pilot from the lot which had several available. He was not pushy at all and was super friendly and made every effort to make a connection with us as opposed to just being another customer. Our test drive was pleasant and the entire sales process was actually a nice experience. They do not play games there, which is very refreshing. They offered us a great deal up front in order to earn our business and avoid the stereotypical "car sales" interactions which was greatly appreciated by my husband and I. When we got to Finance, Janet was very friendly. She seemed genuinely happy to be working with us and explained the paperwork clearly. Overall, this was a great experience. We would definitely buy from Curry Honda again and will be returning here in the fall when my husband needs a new car. We would definitely recommend this dealership to our friends and in fact, have already. More

upon going to Curry Honda I was greeted by Andy Bassett. He was very nice and knowlegable. The entire process was fun and enjoyable. I will always return to Curry Honda and send all my family there. As well He was very nice and knowlegable. The entire process was fun and enjoyable. I will always return to Curry Honda and send all my family there. As well. : More

I had the pleasant experience of visiting Curry Honda yesterday with the intention of "looking" at a CRV as oneof my possibilities for a new car. A few hours later I drove away in my new car,totally sati yesterday with the intention of "looking" at a CRV as oneof my possibilities for a new car. A few hours later I drove away in my new car,totally satisfied with my decision. My salesman Richard Ethier competently led me through the process of purchasing a new car, negotiating a reasonable price & left me feeling that he truly cares about the customer. I have had experiences in the past with salesmen where I felt that their only interest was bringing in other personnel to "close the deal". I did not feel the slightest pressure but only a real interest in getting me the most car for my money. I've dealt with Curry Honda in the past & am pleased that their dealership still employs personnel that have the customer's interests at heart. Thank you Richard for making what can be a frustrating experience , a most satisfying one. I will highly recommend you to my friends who may be interested in a car purchase. More

Me and my fiancé were very well greeted by Jason he was very helpful,and he aslo tried his best to make us feel comfortable with purchasing a vehicle and great payment that can fit our budget. I would was very helpful,and he aslo tried his best to make us feel comfortable with purchasing a vehicle and great payment that can fit our budget. I would recommend him to other friends as well, he has very great knowledge in what he does. We will be coming back. Great guy to work with. More

Ron worked hard to take care of my car needs. He was friendly, organized and easy to contact quickly. I was nervous about working with a salesman but Ron made the experience a good one. I would highly r friendly, organized and easy to contact quickly. I was nervous about working with a salesman but Ron made the experience a good one. I would highly recommend working with him. Thanks Ron! More

We had been to 2 other area Honda dealers prior to coming back to Curry where we previously purchased a CRV in 2008. We were happy with Curry then and we found that Curry was still as friendly and pr coming back to Curry where we previously purchased a CRV in 2008. We were happy with Curry then and we found that Curry was still as friendly and professional as we new them to be. All of our questions about models, features, warranty and price, were answered patiently by Richard and we appreciated his attention to detail without pressure. When we trade in our 2008, Curry Honda will be first on our list in the future. More

The staff at Curry Honda are very dedicated to customer service and work diligently to not only sell you the car you want, but to develop a relationship with you as a customer. This is the fourth Honda I service and work diligently to not only sell you the car you want, but to develop a relationship with you as a customer. This is the fourth Honda I have purchased from Curry Honda! More

Will Fathi Ahmed is extremely knowledgable in the entire Honda product line. He will listen to what matters to you and help you come to a good decision in choosing your next car. I usually have a lot of app Honda product line. He will listen to what matters to you and help you come to a good decision in choosing your next car. I usually have a lot of apprehension about negotiating price, but on both cars that I have purchased from Will, he worked a reasonable deal in a cooperative manner. I have a reputation in my family for being a dogged negotiator but I never had to take it there and I'm glad I didn't. It is a much more enjoyable process if everyone can leave the table happy and that's how it has been for me with both cars I have purchased from Will Ahmed. We plan on bringing our son later this year to see if his first new car is sitting on the Curry Honda lot. More

Howard and Jason were wonderful to work with. Very professional and knowlegable. Also had the pleasure of working with Chris in finance. Overall experience 100% professional and knowlegable. Also had the pleasure of working with Chris in finance. Overall experience 100% More