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Curry Honda Chicopee - Service Center

Chicopee, MA

4.9
5,460 Reviews

5,460 Reviews of Curry Honda Chicopee - Service Center

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May 22, 2024

Great service! All the work was completed when promised. Communication was great throughout my visit. A great experience all around. More

by phil_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Curry Honda Chicopee responded

We're delighted to know you had a great experience with us at Curry Honda Chicopee! We always aim for excellent communication and timely service. Thanks so much for the positive feedback!

May 22, 2024

Good service out standing 🙂 I contact with Tony he has patience he friendly and explain everything simple More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Curry Honda Chicopee responded

Tony, we're glad to know you had a great experience with our team at Curry Honda Chicopee. We strive for outstanding service and it's wonderful that Tony was able to assist you so well!

May 22, 2024

In for service on my AC. Tony service Rep.went above & beyond to assist me. Very polite,professional, & kept me informed about the car as I waited.Entire Service dept aweso More

by Abhi and Mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Curry Honda Chicopee responded

Abhi, we're glad to know Tony and our service team at Curry Honda Chicopee were able to assist you with your AC issue. We appreciate the positive feedback!

May 21, 2024

Great staff who take good care of the customer. Chris is excellent and keeps you informed! More

by CLARISAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Curry Honda Chicopee responded

We really appreciate you taking the time to leave Curry Honda Chicopee this awesome review, thank you!

May 21, 2024

Totally professional. Kept me informed with all that was going on with my car. Nice More

by prizmone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Curry Honda Chicopee responded

We really appreciate you taking the time to leave Curry Honda Chicopee this awesome review, thank you!

May 21, 2024

I had an opportunity to get a new key fob for my 2018 Honda Accord. It was my first time at Curry Honda. Chris Rodriguez. Was very helpful getting the service done. However, it took an hour and a half to More

by Neil Briwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Curry Honda Chicopee responded

Neil, Hello, this is Jason from Curry Honda service department. I wanted to reach out to you on this review, Chris and I will try to call you soon. Chris had told me our Honda database Network that we use to look things up in our systems had gone down and the parts department was not able to get the key code they needed to cut the key right away. I am not sure what was explained to you, Chris told me he was going to reach out to you today to talk. Please reach out to me personally if needed. Thank you, Jason Aller - Service Director jaller@currycars.com 413-593-6721 EXT. 6207

May 21, 2024

Usually when have service and need my car by a specific time it’s ready . This particular time it was four hours later than expected , no communication that the car was ready . I had to call to see if it w More

by scottlarock21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Orr
May 22, 2024 -

Curry Honda Chicopee responded

Scott, We are sorry to hear your vehicle was not ready when expected. The concern you came in for with the TPMS light needed to be addressed with Honda. The technician was given some tasks to check and ended up having to reset the system's computer. It unfortunately was something that ended up needing more time to resolve than expected. Ryan had mentioned he spoke to you around 11am about needing more time but ended up leaving you a message around 2pm that it was finished. We apologize that it took longer than you expected, we were trying to fix it for you that day without having to make you come back and drop it off again another day to do what we needed to do to fix it. I was not here this Saturday to help you out personally, please reach out to me if you have any other issues. Ryan had said everything was all set and you should be good to go, have a good summer if we don't see you. Thanks, Jason Aller jaller@currycars.com 413-593-6721 EXT. 6207

May 22, 2024 -

scottlarock21 responded

This is the second time I’ve been back for the tpms , it doesn’t take all day to reset the system . Ryan called me an hour after I wanted to pick it up and said he left a message but I don’t have a missed call or voicemail . I appreciate not wanting me not to come back but this should have been fixed the first which o had to come back . So the service delegate failed the first time to fix the issue and second time with communication and meeting my need to reset a tpms message .

May 20, 2024

I bought my car from curry Honda and i always get my car service there as well . Great service all the time I go there. More

by riveraliz1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Lopez
May 21, 2024 -

Curry Honda Chicopee responded

Hi Rivera! We're glad to know you had consistently great service with us at Curry Honda Chicopee. Thanks for your trust in our team and this wonderful review!

May 20, 2024

Great service from Curry as per usual. Brandon did a great job of getting me in and out, even though vehicle had an alignment issue and needed a more lengthy service than usual. More

by TL1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Curry Honda Chicopee responded

We're glad to know that Brandon and our team at Curry Honda Chicopee could provide you with efficient service, even when faced with a more complex issue. Thanks for your support!

May 19, 2024

Ryan Great! Mechanic? Left 4 bolts on windshield after I was told all okay/had to bring back my car 3 times as more issues found = more $$$. I am hopeful the or More

by GDEMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Orr
May 20, 2024 -

Curry Honda Chicopee responded

We appreciate your feedback and we're glad to know that Ryan was able to assist you during this process at Curry Honda Chicopee. We apologize for any inconvenience caused, and will take note of your suggestions about offering rides or a loaner car when jobs last longer than expected. Thank you!

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