Back

Curry Honda Chicopee - Service Center

Chicopee, MA

4.9
5,436 Reviews

5,436 Reviews of Curry Honda Chicopee - Service Center

Sort by
May 19, 2021

Pedro goes out of his way to help you.I needed an appointment rather quickly and he made it happen . I would definitely recommend him More

by X
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
May 19, 2021 -

Curry Honda Chicopee responded

Thank you for the recommendation! We are always happy to assist!

May 19, 2021

Typical dealer/service department. Go in for a free recall and walk out with a $2400 estimate for repairs. One of the items on the estimate was supposed to be taken care of before I bought the car. SMH More

by BillysJunk
Recommend Dealer
No
Employees Worked With
Rather not say, Pedro Reyes III
May 24, 2021 -

Curry Honda Chicopee responded

William, Hello, I wanted to reach out and explain. When you purchased your vehicle here in August of 2015 and at 42,904 miles, it was completely up to date with everything Honda would have you do to it by that time and mileage 3 years/42k. I closely looked at all the items they recommended to you. The reason they recommended the timing belt, is due to the fact that we have no records of what has been to the vehicle since it left here in 2015, 6 years and 70,000 miles ago. The timing belt is due at 105,000 miles or 7 years, and again we have no records of what has been done to the vehicle over these last 6 years. The valve cover gasket is leaking oil, so we have to tell you that, and the brake pad linings were starting to get low, another safety item we need to let you know about. Our job as car professionals is to advise customers of what problems we might see when having possession of their vehicle, and to advise customers on needed maintenance or repairs, as many people count on us to do so. It is ultimately the customer's decision to address the vehicle's concerns. Imagine if you left that day, and a couple of days later your timing belt snaps and ruins your engine. The first place that would come to mind is the last place you brought it for service. If we didn’t say a word about it being overdue by time and miles, you would question why we didn’t tell you and would probably become a big problem to deal with. A huge part of the reason we check over the entire vehicle for safety when in our possession is liability, we can’t let a vehicle leave unsafe. Not checking over a customer's vehicle and not addressing with them, then letting them leave would be a terrible service to our customers and a liability on us. I hope this explains better why the service advisor advised you on the needed service for your vehicle. Feel free to contact me anytime to address this further if needed. Thanks and please take care. Sincerely, Jason Aller jaller@currycars.com 413-593-6721 EXT. 6207

May 18, 2021

Please do not make me use 25 words to describe the service. The stars should be enough. Words should be optional. Everything was great except for this survey More

by KRGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Curry Honda Chicopee responded

Your five stars mean a lot to us! Thanks for taking the time to leave your rating!

May 18, 2021

Always a pleasure being helped by Tony. He's the best! He always goes above and beyond and is very knowledgeable. I have been helped by him for many years. More

by JOHNCALVANESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Curry Honda Chicopee responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

May 18, 2021

I go to Curry Honda even though it is farther for me to travel. The customer service is excellent. Jevon is knowledgeable about the service that needs to be done on my car and he is polite. More

by A_FALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jevon Ramsay
May 19, 2021 -

Curry Honda Chicopee responded

Thank you for the 5-star review! Our team is always happy to assist!

May 17, 2021

Curry Honda was responsive, comprehensive and professional. As this was an emergent issue, an appointment was rapidly scheduled and I was kept informed throughout. I was especially appreciated o More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Curry Honda Chicopee responded

Thank you for the 5-star review! We look forward to seeing you next time!

May 16, 2021

I had a positive experience with Curry on some service I needed for my vehicle. They got me an appointment quickly, and actually were able to get it looked at before my appointment time. The service was d More

by HURLEY.JASON.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
May 17, 2021 -

Curry Honda Chicopee responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

May 15, 2021

Fast and pleasant experience every time i get my service done at Curry Honda. Tony made my experience a fast and no hassle like always. Tnx Tony More

by Tserkovnyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Curry Honda Chicopee responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

May 14, 2021

Always a great experience in the service department. Pedro is the best!!! He is honest and explains everything so well. I will only use Curry Honda for all my maintenance and repairs. More

by Melb924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
May 14, 2021 -

Curry Honda Chicopee responded

Thank you for the 5-star review! We hope you continue to choose Curry Honda for all your vehicle needs!

May 13, 2021

Service advisor (Pedro Reyes) is great! Always takes good care of me. It's a dealership, so it's a little pricey, but otherwise about as painless as it could be. More

by bobsacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
May 14, 2021 -

Curry Honda Chicopee responded

Thank you for the positive feedback! We look forward to continuing to serve you in the future!

...
303
...