Curry Honda Chicopee - Service Center

My car was taken in at the time I scheduled the appointment and was finished within the estimated time given. It means a lot to have an appointment and to have my time respected in this way. Thank appointment and was finished within the estimated time given. It means a lot to have an appointment and to have my time respected in this way. Thank you for the quality of work done and for the timeliness. More

Customer service was fabulous. Alexjandra was polite, knowledgeable, prompt, attentive, and is a really good look for Curry Honda. We went in for something that could have been very frustrating, but the knowledgeable, prompt, attentive, and is a really good look for Curry Honda. We went in for something that could have been very frustrating, but the professionalism of the staff, (Brandon and Alex) left us with a great impression of this dealership. More

Service Advisor was Juan Alicea and he gets 5 stars, but Service Techs get a 3 at best. They took care of the recalls, but I had an issue with the middle seat going forward past the forward stop. It was j Service Techs get a 3 at best. They took care of the recalls, but I had an issue with the middle seat going forward past the forward stop. It was jammed and couldn't go back. After they supposedly looked at it, I was told that they would have to replace the entire mechanism to the tune of $1,400+. I asked if it could be covered under the warranty, and Luis told me that they wrote to the regional manager to see if it would be covered, but she was on vacation until the following Monday (9/14). Still haven't heard anything. However, in the meantime, I had by brother-in-law check the seat. we removed both middle seats, and he compared the two, and found that a metal piece was bent on the seat that was locked. That was preventing the seat mechanism from moving backward or forward. He bent the piece back into place, and problem solved. Had the techs taken the time to do the same thing, they would have identified the issue. Very disappointed in the techs taking the easy way out and wanting to charge me $1,400! More

I prefer going to Curry Honda for all my Honda needs. It's been over twenty years and the perfect service has not changed. I came in for oil change was greeted professional and afterwards was told what It's been over twenty years and the perfect service has not changed. I came in for oil change was greeted professional and afterwards was told what was done. Good job Honda!!? More

Needed maintenance on my CR-V. Scheduling was easy. Service was great! It's nice that the serv dept is open late during week days Service was great! It's nice that the serv dept is open late during week days More

Positive experience.Recall scheduled and completed Positive experience. Recall scheduled and completed satisfactorily. All employees were pleasant, helpful and efficient. The price for the recall Positive experience. Recall scheduled and completed satisfactorily. All employees were pleasant, helpful and efficient. The price for the recall fix was $0.00 as expected. Thanks!!! More

I have been doing business with Curry Honda for over 25 years. Everyone treats you like your the only customer they have. Would highly recommend them !! years. Everyone treats you like your the only customer they have. Would highly recommend them !! More

I had a fine experience when I recently had my car serviced for an oil change. It was efficient and quick. They provided a space outside for socially distancing while I waited. serviced for an oil change. It was efficient and quick. They provided a space outside for socially distancing while I waited. More

Always happy with the treatment I receive from the Service Department, from simple oil changes to major maintenance or problems that need to be fixed. Service Department, from simple oil changes to major maintenance or problems that need to be fixed. More

Brandon was awesome. The team is great, but he always goes the extra mile. I am very happy to get the quality of service you offer. Every time! goes the extra mile. I am very happy to get the quality of service you offer. Every time! More