5,580 Reviews of Curry Honda Chicopee - Service Center
Arnel looked at my pilot to determine what was needed to fix( number of part) then face Me contact card- I emailed him with a few other things and - he relied quickly and arranged all - I was in and out fix( number of part) then face Me contact card- I emailed him with a few other things and - he relied quickly and arranged all - I was in and out Sat am- he was polite and helpful the whole way through More
Jan242020 Svc Visit As always expected, service was exceptional. Staff always cordial and prompt. Immediate reception by Pedro, who proceeded to process reason for visit As always expected, service was exceptional. Staff always cordial and prompt. Immediate reception by Pedro, who proceeded to process reason for visit and service paperwork. Joe, as always friendly and helpful, and who has previously advised me on car issues. Brandon, resourcefully and professionally addressed and resolved other issues not part of the reason for my visit. Great Team! More
Great employees and technicians. Very nice knew what my car needed at 5000 miles and what can wait. Quick out in 1 hour. Loved how quick the service was car needed at 5000 miles and what can wait. Quick out in 1 hour. Loved how quick the service was More
Finally This was a tricky one, I had made several trips to Curry for this issue. They did a great job brain storming to get it resolved. I finally decided tha This was a tricky one, I had made several trips to Curry for this issue. They did a great job brain storming to get it resolved. I finally decided that they should give me a loaner and keep my car until the repair was 100%, It took 5 weeks for a car to become available. This is not a reflection on my service rep. the management needs to give them the tools to succeed. More
OMAR is AMAZING!!!! Every time I am able to work with Omar , he goes above and beyond to guarantee my experience there is awesome. This last visit ,I thought I would have Every time I am able to work with Omar , he goes above and beyond to guarantee my experience there is awesome. This last visit ,I thought I would have to purchase a new battery. Another dealership stated, a battery would not be in warranty . So I decided to call Curry Honda and I spoke with Omar who was able to assist me with contacting AAA roadside assistance( something I was not informed that I was covered by). Once I reached the location , in less than an hour Omar handed my keys and informed me that my battery was still in warranty and was replaced free of charge!!!!!!! More
Outstanding customer service from start to finish. Fernando was a great service rep although not listed below. Keep up the good work. Being in sales, it’s all about customer service Fernando was a great service rep although not listed below. Keep up the good work. Being in sales, it’s all about customer service More
a great job, very professional Curry has always been an excellent dealership. I've never had any problems. The service and sales people have been great-friendly and informative. I'm Curry has always been an excellent dealership. I've never had any problems. The service and sales people have been great-friendly and informative. I'm a loyal customer. More
quick and easy making appointments are easy online. they have a courtesy ride making things easy. keep in contact giving updates during the time vehicle is in the s making appointments are easy online. they have a courtesy ride making things easy. keep in contact giving updates during the time vehicle is in the ship. Thanks More
First visit went very well My 92 year old mom has a 2004 Accord with 52K miles on it. She moved to the area last year. Her last oil change was only 2,000 miles ago, but in 2017. My 92 year old mom has a 2004 Accord with 52K miles on it. She moved to the area last year. Her last oil change was only 2,000 miles ago, but in 2017. I drove into the service reception area and I’d apparently been assigned a service advisor Joe Tomaino. Joe listened to my own summary, reviewed the previous service records I brought, and checked out the car. Then he suggested an approach to service that I appreciated. I waited for the car. Joe consulted with me during the service. The whole experience was as professional and friendly as I have encountered in my 50 years of going for auto service. Can’t get better than that! More
Quality service in a timely manner. I needed a problem checked out on short notice and they had me bring it in the same day. A caliper had seized up and they found it and fixed it. I had I needed a problem checked out on short notice and they had me bring it in the same day. A caliper had seized up and they found it and fixed it. I had my car back by 4 pm the same day. I am happy taking my car here for service. More