Curry Honda Chicopee - Service Center

Above and Beyond I usually....ok....never leave reviews on sites. The service I received from Curry went beyond what I expected. Brandon did everything he could to g I usually....ok....never leave reviews on sites. The service I received from Curry went beyond what I expected. Brandon did everything he could to get the issue with my Element resolved, and they did! He was very understanding and listened to everything I had to say and even took suggestions I made after researching the internet about the issues my car was having, all with no judgement (I'm sure the techs are thrilled when a customer comes in with a bunch of internet fixes to suggest =)). Thank you to ALL of the service tech employees who helped resolve the issue my car was having! Also, thank you to the courtesy van drivers who drove me back and forth to Curry several times! More

Service of auto Service has always been good. Service dept has always taken the step to ensure everything is right. Price has been reasonable and always on time of c Service has always been good. Service dept has always taken the step to ensure everything is right. Price has been reasonable and always on time of completion for pickup More

Lousy at best I dropped off my car Monday evening for a Tuesday a.m. appointment for regular maintenance. I was told I had a blown tire. (Not Honda’s fault). I rece I dropped off my car Monday evening for a Tuesday a.m. appointment for regular maintenance. I was told I had a blown tire. (Not Honda’s fault). I received an email from the technician stating there was a nail in the tire and he attached an image. The image never came through and I requested a second image which was ignored. Halfway through my work day I called to check on the status of my vehicle and I was told a technician was mounting the tire and the service representative would contact me when the vehicle was ready. That call never came. I called the service department on 9/17 at 5:18 and was on hold for 12 minutes only to be disconnected. I called back and received an automated message the service department was closed. I left a voicemail message that was never returned. I also sent a txt message to the dealership and that was also ignored. I never did receive a call when my vehicle was ready for pick up. I had to send an email to the technician directly in order to find out the status of my vehicle. This is my third vehicle I’ve purchased through your dealership and I will be seeking other options upon meeting my lease agreement. I was without a vehicle for two days! No response, no communication and no empathy for my situation. More

Great First Impression My vehicle reached 60,000 miles so I wanted to come to the dealer for an inspection rather than an independent repair shop. I was pleased to be able t My vehicle reached 60,000 miles so I wanted to come to the dealer for an inspection rather than an independent repair shop. I was pleased to be able to schedule an appointment for an oil change, 60,000 mile service, and vehicle appraisal all online just the day before. I had fast service with no wait when I arrived, and was given a cost estimate that was decent. The waiting area is comfortable, I really liked the quiet room. My vehicle was finished well before the estimated time, and was brought to me as I paid. Great service all around, I have no complaints. More

Speedy Service My oil change took less than 45 minutes from start to finish, which is under the hour that I was quoted. Brandon is always super friendly and helpful. My oil change took less than 45 minutes from start to finish, which is under the hour that I was quoted. Brandon is always super friendly and helpful. More

AUTO BODY WORK THEY DID A GREAT JOB SERVICING MY VEHICLE WITHIN THE EXPECTED TIME AND MAINTAINED COMMUNICATION. I AM PLEASED WITH THE SERVICE AND WOULD RECOMMEND OTH THEY DID A GREAT JOB SERVICING MY VEHICLE WITHIN THE EXPECTED TIME AND MAINTAINED COMMUNICATION. I AM PLEASED WITH THE SERVICE AND WOULD RECOMMEND OTHERS. More

Slow service Service took 2 1/2 hours when I was told correctly it would take 1 1/2 hours. Don’t schedule appointments you don’t have the service techs to get the Service took 2 1/2 hours when I was told correctly it would take 1 1/2 hours. Don’t schedule appointments you don’t have the service techs to get the job done. More

Leak in tire They were great with getting me in and out they made sure that I had what I needed and my car was done I. A timely matter They were great with getting me in and out they made sure that I had what I needed and my car was done I. A timely matter More

oil change & tires rotated and overall check the car out when I arrived was greeted by a smiling face Arnel, had all my info and was ready to go. Told me I didn't need all the service because i wasn't at the when I arrived was greeted by a smiling face Arnel, had all my info and was ready to go. Told me I didn't need all the service because i wasn't at the required miles yet. More

Friendly and efficient Someone checked me in the minute I pulled in and Brandon did the paperwork. Regular service, was done as promised. Left for a bit and then sat and wor Someone checked me in the minute I pulled in and Brandon did the paperwork. Regular service, was done as promised. Left for a bit and then sat and worked while enjoying the popcorn. More