Curry Honda Chicopee - Service Center

Disappointing service experience. I usually have the car serviced at Curry, but was very disappointed in how this was handled. I was in for basic service oil change and tire rotation I usually have the car serviced at Curry, but was very disappointed in how this was handled. I was in for basic service oil change and tire rotation which led to having to go 2 days in a row?. Upon leaving the car made a very loud noise after driving a few miles. By this time the service dept. was closed and I had to call the next am. They did fit me in, but it required a second visit for basic service? I know everyone is not perfect and may have occasional mistakes, but what got me really upset was the lack of concern that I had to go back a second day? Curry called saying my car was ready, so I went at lunch time to pick it up. Brandon did explain the problem and told me it was corrected. Even though they were at fault requiring a 2 time visit, they did not rush to get my car ready when I got there the 2nd day? They said there was no charge and sent me to the register to get the keys and when there were 3 people in front of me. I went back out and asked them to get my car and they pulled 2 more vehicles in before mine was finally brought in. After requiring 2 visits for an oil change and tire rotation, they should have said I'm sorry let me get your car immediately. Instead go to the register and expected to wait in line?? More

Prompt, polite, service! /Juan Tony Alicia Radio issue would not turn on twice. As luck would have it radio working fine on my appointment day. Technician ran electrical scan checking for a s Radio issue would not turn on twice. As luck would have it radio working fine on my appointment day. Technician ran electrical scan checking for a short none found they reset my radio and noted the issue should it happen again. Everyone was prompt, polite and took my car right in at scheduled time. I am very satisfied with the excellent service at Curry Honda. I love my 2017 Honda CRV it is an awesome vehicle. More

Routine Service and Car Detailed Services were great and car looked gorgeous after being detailed. Brandon is knowledgeable and always helpful and gets answers to questions. Whole t Services were great and car looked gorgeous after being detailed. Brandon is knowledgeable and always helpful and gets answers to questions. Whole team was friendly. More

Aimme is awesome 👏 Always a pleasure to do business at curry, Knowledgeable staff ,very kind and helpful, It’s good to leave there with a peace of mind Always a pleasure to do business at curry, Knowledgeable staff ,very kind and helpful, It’s good to leave there with a peace of mind More

Dissatisfied customer I've had issues with the service dept b4 they didn't install glove box right had to return for them to fix fix it right didn't think they could not co I've had issues with the service dept b4 they didn't install glove box right had to return for them to fix fix it right didn't think they could not complete such a simple job had to return after to get it fixed right More

Great Service - Everytime! Curry never fails to provide great customer service. They were able to accomodate an emergency situation and turn it around in short order. The Serv Curry never fails to provide great customer service. They were able to accomodate an emergency situation and turn it around in short order. The Service Department is one of the key reasons why we keep going back to Curry Honda whenever its time to buy the next vehicle. More

Great friendly team....great work been bringing cars here for the past 7yrs,From sales to auto body to repair I always had the best service friendly team....great work been bringing cars here for the past 7yrs,From sales to auto body to repair I always had the best service More

Unscheduled battery replacement The battery on my 2012 Pilot went dead unexpectedly. I called Curry Honda and spoke to Brandon Morgado to see if it would be possible to ‘fit me in’ t The battery on my 2012 Pilot went dead unexpectedly. I called Curry Honda and spoke to Brandon Morgado to see if it would be possible to ‘fit me in’ to have it changed. Without hesitation he said to bring it in. When I arrived I was immediately greeted by Brandon and the vehicle was rushed to the maintenance garage. Forty-five minutes later not only did I have a new OEM battery but a needed oil change as well. And the maintenance technician (Jose) ensured that the front grill and front quarter panel were kept from harm by placing protective coverings on each. Very much appreciated!! Curry Honda is without a doubt the very best dealership that I have ever dealt with. Asst mgr. Brandon Morgado is an outstanding, helpful and friendly individual. He always makes every effort to ensure customer satisfaction. I am extremely happy with Curry and will continue to do business with this wonderful dealership. More

1st time service I was greeted quickly, the service writer was very pleasant and explained what they were going to perform on my vehicle, it took approximately 45 minu I was greeted quickly, the service writer was very pleasant and explained what they were going to perform on my vehicle, it took approximately 45 minutes and the best part was it was free because it was my first visit and they threw in a free car wash to boot. More

The most amazing people I have ever met! Everyone there was so nice and very professional. I was pleased with everything they had to offer. They called me when my car was done and if I had an Everyone there was so nice and very professional. I was pleased with everything they had to offer. They called me when my car was done and if I had any other questions Jen was there to answer them all! THEY ARE AWESOME!!! More